Categorically bad service – read the low reviews and you'll see the same themes over and over.
My party arrived 10 minutes ahead of scheduled and was seated 20 minutes after the reservation time, and that was *only after* I asked why parties showing up after us were being seated first.
While being walked to our seats, we were told that we had 90 minutes to eat. Unclear when that 90 minutes started considering the late seating, but completely tone deaf thing to say before we sat down anyway.
Similar to other reviews, our dishes came out immediately. We were finished with our starters and mains within 25 minutes, and the amount of hovering we were getting was borderline out of control.
I haven't had such a negative experience in a while. Save your money. The food was average by NY standards (i.e., There are many other Thai restaurants to patronize). Spare yourself the secondhand embarrassment over how the poor service cheapens the entire place.
Atmosphere: 3
Food: 2
Service: 1
Natalie Vera
Not too busy for a weekday lunch. Prices and portions are reasonable. Service is quick and cheerful. Decor is bright and uniquely Thai.
Chicken wings - not the best I’ve had but the meat is moist and tender.
Crab fried rice - decent amount of crab meat chunks. Fried rice tastes slightly above average. Not too oily.
Mama more fire - flavors are superb. Has instant noodles in it. Half boiled egg is a great touch.
Thai iced tea - best Thai iced tea in town.
Atmosphere: 5
Food: 5
Service: 5
Vinson Tang
Amazing Thai food, one of the best in NYC, and a standout for authentic Thai food, with fast and friendly service. I've been here like 5 times, and every time it's been consistently great. Only thing missing this time was the mango sticky rice, but only because mangoes are out of season, but the other desserts were all yummy too! Will def come back again!
Atmosphere: 5
Food: 5
Service: 5
Renné Orellana
I came tonight to have dinner with my family, the service was amazing, everyone is super sweet, special shoutout to our server Tom!!! :-D He took some pics and gave amazing service, the food was phenomenal, overall amazing experience, would 100% recommend!
Atmosphere: 5
Food: 5
Service: 5
Vy Nguyen
Tom is amazing as our waiter and he did a great job. The food was so so yummy here!
Atmosphere: 5
Food: 5
Service: 5
Blake Henderson
Come here all the time and it never disappoints. Food and staff are always amazing! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Theresa Tran
Excellent food and amazing service from Gab! Thank you!
Atmosphere: 5
Food: 5
Service: 5
rebecca
Well deserved Michelin star!
My partner walked in and we were seated right when I arrived as they only sit full parties. The drunken noodles were the tastiest. A bit sad they were out of the tea slushy. Very aesthetic. I'm guessing due to the high demand, they let you know that you have an 1 hour and 30 minutes time window to enjoy your meal.
Atmosphere: 5
Food: 5
Service: 5
Queen B
ranakhon is fantastic! The food is fresh, flavorful, and full of authentic Thai taste. The vibe is warm and stylish, perfect for a relaxed meal or a night out with friends. The staff are super friendly and attentive, making the whole experience easy and enjoyable. Definitely one of the best Thai spots around!
Atmosphere: 5
Food: 5
Service: 5
Brenda Jones
Yum! Had heard other reviews on Pranakhon's food: they were right! It was EXCELLENT! Our group of five ordered plenty and shared: we all were well-fed!
Food is phenomenal. BEAU is my server, she s attentive and make sure we have a great time here. Definitely gonna bring friends here again^^
Atmosphere: 5
Food: 5
Service: 5
Richard Davis
We live down the block and it took a while before we made it to this buzzy eatery. We have had take out many times and dined in once when family was in town over the summer. First the dine in experience - the drinks are fabulous, well presented and well made. The service has that stellar Thai friendliness. The only slight turn offs - you can't get a drink at the bar when you have to wait for your complete party and you are timed from the moment you sit down, so you can be kicked out when your time is up. They are quite clear about that. But this is the only way to make a NYC restaurant profitable. At first we were so delighted with the quality of the food, even take out, it really stood out against other Thai restaurants in the neighborhood as significantly better. However, last week we ordered a Pad Se-ew with shrimp for take out and it was remarkably mediocre. Nothing special compared to other Thai restaurants taste-wise. Maybe the kitchen had an off night, or the shine is starting to wear off? Time will tell and I will revise this if experience changes. Possibly still a decent dine in experience with great atmosphere, although timed eating is not my thing, but the food is moving toward middle of the road. Having ordered takeout a few more times I can affirm that the food has become more average. This evening the shrimp is tough and the dish lacks flavor. An odd mishap on arrival when I was told there was no order, then after frantic back and forth with the kitchen it did finally come out.
Atmosphere: 3
Food: 1
Service: 2
Aslee Vongphakdy
Got there right at 11:30, place was quickly filled with customers. The server was wonderful! Decided to try the somtum and for mild spicy, surprisingly it was really appealing to my taste buds (I like it flavorful and not bland). The mango salad was good. The Kee Mao was on par.
Atmosphere: 5
Food: 4
Service: 5
Phornkamol Wongvetit
my number 1 Thai restaurant in nyc♥️ All of these are super authentic. Their beef kea mao is THE BEST😚
Atmosphere: 5
Food: 5
Service: 5
Marcos Diaz
Tom was an amazing server and he made the night great
Categorically bad service – read the low reviews and you'll see the same themes over and over.
My party arrived 10 minutes ahead of scheduled and was seated 20 minutes after the reservation time, and that was *only after* I asked why parties showing up after us were being seated first.
While being walked to our seats, we were told that we had 90 minutes to eat. Unclear when that 90 minutes started considering the late seating, but completely tone deaf thing to say before we sat down anyway.
Similar to other reviews, our dishes came out immediately. We were finished with our starters and mains within 25 minutes, and the amount of hovering we were getting was borderline out of control.
I haven't had such a negative experience in a while. Save your money. The food was average by NY standards (i.e., There are many other Thai restaurants to patronize). Spare yourself the secondhand embarrassment over how the poor service cheapens the entire place.
Atmosphere: 3
Food: 2
Service: 1
Not too busy for a weekday lunch. Prices and portions are reasonable. Service is quick and cheerful. Decor is bright and uniquely Thai.
Chicken wings - not the best I’ve had but the meat is moist and tender.
Crab fried rice - decent amount of crab meat chunks. Fried rice tastes slightly above average. Not too oily.
Mama more fire - flavors are superb. Has instant noodles in it. Half boiled egg is a great touch.
Thai iced tea - best Thai iced tea in town.
Atmosphere: 5
Food: 5
Service: 5
Amazing Thai food, one of the best in NYC, and a standout for authentic Thai food, with fast and friendly service. I've been here like 5 times, and every time it's been consistently great. Only thing missing this time was the mango sticky rice, but only because mangoes are out of season, but the other desserts were all yummy too! Will def come back again!
Atmosphere: 5
Food: 5
Service: 5
I came tonight to have dinner with my family, the service was amazing, everyone is super sweet, special shoutout to our server Tom!!! :-D
He took some pics and gave amazing service, the food was phenomenal, overall amazing experience, would 100% recommend!
Atmosphere: 5
Food: 5
Service: 5
Tom is amazing as our waiter and he did a great job. The food was so so yummy here!
Atmosphere: 5
Food: 5
Service: 5
Come here all the time and it never disappoints. Food and staff are always amazing! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Excellent food and amazing service from Gab! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Well deserved Michelin star!
My partner walked in and we were seated right when I arrived as they only sit full parties. The drunken noodles were the tastiest. A bit sad they were out of the tea slushy. Very aesthetic. I'm guessing due to the high demand, they let you know that you have an 1 hour and 30 minutes time window to enjoy your meal.
Atmosphere: 5
Food: 5
Service: 5
ranakhon is fantastic! The food is fresh, flavorful, and full of authentic Thai taste. The vibe is warm and stylish, perfect for a relaxed meal or a night out with friends. The staff are super friendly and attentive, making the whole experience easy and enjoyable. Definitely one of the best Thai spots around!
Atmosphere: 5
Food: 5
Service: 5
Yum! Had heard other reviews on Pranakhon's food: they were right! It was EXCELLENT! Our group of five ordered plenty and shared: we all were well-fed!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is phenomenal. BEAU is my server, she s attentive and make sure we have a great time here. Definitely gonna bring friends here again^^
Atmosphere: 5
Food: 5
Service: 5
We live down the block and it took a while before we made it to this buzzy eatery. We have had take out many times and dined in once when family was in town over the summer. First the dine in experience - the drinks are fabulous, well presented and well made. The service has that stellar Thai friendliness. The only slight turn offs - you can't get a drink at the bar when you have to wait for your complete party and you are timed from the moment you sit down, so you can be kicked out when your time is up. They are quite clear about that. But this is the only way to make a NYC restaurant profitable. At first we were so delighted with the quality of the food, even take out, it really stood out against other Thai restaurants in the neighborhood as significantly better. However, last week we ordered a Pad Se-ew with shrimp for take out and it was remarkably mediocre. Nothing special compared to other Thai restaurants taste-wise. Maybe the kitchen had an off night, or the shine is starting to wear off? Time will tell and I will revise this if experience changes. Possibly still a decent dine in experience with great atmosphere, although timed eating is not my thing, but the food is moving toward middle of the road. Having ordered takeout a few more times I can affirm that the food has become more average. This evening the shrimp is tough and the dish lacks flavor. An odd mishap on arrival when I was told there was no order, then after frantic back and forth with the kitchen it did finally come out.
Atmosphere: 3
Food: 1
Service: 2
Got there right at 11:30, place was quickly filled with customers. The server was wonderful! Decided to try the somtum and for mild spicy, surprisingly it was really appealing to my taste buds (I like it flavorful and not bland). The mango salad was good. The Kee Mao was on par.
Atmosphere: 5
Food: 4
Service: 5
my number 1 Thai restaurant in nyc♥️ All of these are super authentic. Their beef kea mao is THE BEST😚
Atmosphere: 5
Food: 5
Service: 5
Tom was an amazing server and he made the night great
Atmosphere: 5
Food: 5
Service: 5
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