Pret A Manger
179 Broadway, New York
(646) 918-6638
Recent Reviews
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Music too loud and rude staff
Atmosphere: 1
Food: 2
Service: 1
just had a stop by here for a call and quick breakfast! they have comfortable seating and not really crowded, good service!
Atmosphere: 4
Food: 5
Service: 5
Awesome place, coffee, food and service! Very pleasant prices considering the location. Excellent coffee and variety of ready to go food for breakfast.
I loved the food and the variety of items
Atmosphere: 5
Food: 5
Service: 5
Go to this place all the time, but now they have a new employee that OMG! What a rude person. Today I was trying to order my coffee and started yelling to another person on my face (his saliva coming out from his mouth was disgusting that I have to move). Some context, apparently the payment didn’t go through with the previous client, instead of said “excuse me” and move to call the other person he decided just yelling on my face. When he finally finished with that client, I asked if he was ready and nothing, then gave me a look like: “are you gonna order?”. And unfortunately this is not the first time that it happened with this person, every time that he is the one who takes my order is the same, so much attitude (no good one). Everybody there are amazing, nice and respectful but this one 🤦🏻♀️
Atmosphere: 3
Food: 4
Service: 1
Great service and wonderful energy! 🤩
Pret has delicious food but this location has awful customer service. I did a pick up order via DoorDash and instead of asking my name or the order details, one of the cashiers stayed silent when I asked about picking up. When I showed her the order details, it turned out they didn’t even have my order ready. She told another cashier about it and I had to guide that person as to what my order was when I expected to just pick it up. I highly recommend avoiding this Pret and going to another location.
Atmosphere: 3
Food: 5
Service: 1
I used to buy lunch salads at this exact location every day.
Today, one of your staff members was rude to me for no reason. He made a comment about me being on my phone and then said he wouldn’t ring up my food if I was using it.
I have no idea what kind of behavior that is, and what is this person problem.
I won’t be returning to this or any of your locations.
Healthy yummy options 😍
Atmosphere: 5
Food: 5
Service: 5
This bish w'the frizzy red hair had an attitude, I wanted to pop it like it's hot. Pret still got good coffee though.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Terrible matcha that tasted like straight up milk and the girl in red hair band and glasses had the worst customer service in the world.
Atmosphere: 1
Food: 1
Service: 1
Nice restaurant, even early Saturday they are open, so quite good.
Croissants and coffee perfect. Orange juice they need to do real fresh as in London.
Will return.
Atmosphere: 4
Food: 4
Service: 5
Great Spicy Chick Pea Lentil Wrap 💋🔥
Great service! The only place around where staff are in a good mood
Atmosphere: 5
Food: 5
Service: 5
The coffee is delicious, and the staff is friendly.
However, the place itself is not very cozy, and the restroom is dirty.
Atmosphere: 3
Food: 4
Service: 5
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