The staff is rude; there’s no need to roll your eyes
Akerke Baiken
Rude personal, won’t recomend. Especially aged woman at the counter, who is rolling her eyes every time
Goks Nair
They have an impressive $4 offer between 3-6pm so was the right time for some matcha.
I was just about a minute late but the lady behind the counter accommodated the offer mainly cos of the queue.
I won't say the matcha is great but you get a bit if a taste. Pretty ok for the buck you're paying.
Atmosphere: 4
Food: 4
Service: 4
Amy Orellana
Tell me how I publicly got called cheap for the tip by the female cashier while buying a grab n go sandwich. Rushing to work, didn’t think too much what I clicked. Purchase was two seconds. Just because I work on Madison ave don’t mean I got Madison Avenue money girl. I’m from a whole other borough. Chill it’s rough out here.
Atmosphere: 4
Food: 4
Service: 1
Jim Ggerfee
Never ate in here, the absolute stench coming out of the place was overwhelming and I left immediately
Atmosphere: 1
Food: 1
Service: 1
Panda Power
The vegan salad is great but there is only one option
Sarah Hayden
The sandwiches are great. The employees friendly. But, *please* fix the to-go issue. I’ve placed a number of to-go orders on the app, and virtually every time, I end up getting the items myself, waiting in line, then having to prove I pre-ordered and pre-paid via the app.
Atmosphere: 4
Food: 5
Service: 3
Tara
I was in Manhattan for a business expo and decided to stop by Pret A Manger for a hot chocolate. I’m a regular customer at several locations throughout the city, and this visit was just as pleasant as always. The customer service was excellent, and the staff was friendly and welcoming. It’s not the kind of place where you feel out of place—everyone is attentive and makes you feel right at home.
Atmosphere: 5
Food: 4
Service: 5
Brian Keith-Photography
I ask the staff to turn down the music twice. They were rude.
Atmosphere: 2
Food: 4
Service: 1
Frank P
Always friendly, quick and expert service. They make a great hot chocolate with oat milk!
This place is absolutely a trashy place with the worst customer service. I was a tourist from Los Angeles visiting NYC and trust me! When I say that the customer service is worst, it’s the worst part of this place. Folks who work here are rude as hell! I think NYC works on a completely different frequency then any other state.
The staff is rude; there’s no need to roll your eyes
Rude personal, won’t recomend. Especially aged woman at the counter, who is rolling her eyes every time
They have an impressive $4 offer between 3-6pm so was the right time for some matcha.
I was just about a minute late but the lady behind the counter accommodated the offer mainly cos of the queue.
I won't say the matcha is great but you get a bit if a taste. Pretty ok for the buck you're paying.
Atmosphere: 4
Food: 4
Service: 4
Tell me how I publicly got called cheap for the tip by the female cashier while buying a grab n go sandwich. Rushing to work, didn’t think too much what I clicked. Purchase was two seconds. Just because I work on Madison ave don’t mean I got Madison Avenue money girl. I’m from a whole other borough. Chill it’s rough out here.
Atmosphere: 4
Food: 4
Service: 1
Never ate in here, the absolute stench coming out of the place was overwhelming and I left immediately
Atmosphere: 1
Food: 1
Service: 1
The vegan salad is great but there is only one option
The sandwiches are great. The employees friendly. But, *please* fix the to-go issue. I’ve placed a number of to-go orders on the app, and virtually every time, I end up getting the items myself, waiting in line, then having to prove I pre-ordered and pre-paid via the app.
Atmosphere: 4
Food: 5
Service: 3
I was in Manhattan for a business expo and decided to stop by Pret A Manger for a hot chocolate. I’m a regular customer at several locations throughout the city, and this visit was just as pleasant as always. The customer service was excellent, and the staff was friendly and welcoming. It’s not the kind of place where you feel out of place—everyone is attentive and makes you feel right at home.
Atmosphere: 5
Food: 4
Service: 5
I ask the staff to turn down the music twice. They were rude.
Atmosphere: 2
Food: 4
Service: 1
Always friendly, quick and expert service. They make a great hot chocolate with oat milk!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
personnel doesnt know its reusable cup policy
Service: 1
One of the best matcha
Atmosphere: 5
Food: 5
Service: 4
Good coffee
Atmosphere: 3
Food: 5
Service: 4
the staff is somehow weird
Atmosphere: 3
Food: 4
Service: 1
This place is absolutely a trashy place with the worst customer service. I was a tourist from Los Angeles visiting NYC and trust me! When I say that the customer service is worst, it’s the worst part of this place. Folks who work here are rude as hell! I think NYC works on a completely different frequency then any other state.
Atmosphere: 1
Food: 3
Service: 1
Loading...