I ordered a black coffee and it was like warm, I asked if they could just warm it up even microwave it and they said they didn't have any means of doing that. I was going to ask for a refund but it wasn't worth my time, I threw it out and got a "hot" coffee down the road.
Atmosphere: 5
Food: 5
Service: 1
S Z
Been to many Pret stores in NYC and some staffs’s attitude and communication at this store are the worst among all the Pret stores in the city and other coffee shops close by. The stars are for the food.
Atmosphere: 3
Food: 5
Service: 1
Louis Crooker
Was walking back to the hotel with my girlfriend. Figure this looked like a nice spot to grab a cup of coffee and warm up. And give our feet a break. I was about to order when my girlfriend asked where the restroom is so she could wash her hands and maybe use the restroom since we still had a few blocks until the hotel. We were told the restrooms were closed. Even if we were buying something, didn’t matter. It’s one thing if the place didn’t have a restroom, I’d understand. But I refuse to purchase from a place that won’t let me use the restroom
Atmosphere: 1
Service: 1
Alexandre Raimbault
Worst customer service ever! Just the food makes me come back here
Food: 4
Glad Lynn
Good drinks
Atmosphere: 5
Ali W
This spot is always out of lemons 🍋 Please do something about it 🥺
Atmosphere: 5
Service: 3
jermaine brown
The staff was unfriendly and exhibited homophobic attitudes. I’ll never go back there ever again.
Atmosphere: 1
Food: 2
Service: 1
Duane Mackay
Grabbed food to go before driving home for 2.5 hours. The strawberry lemonade was spoiled - the “best by” date was 6 days in the future, but probably wasn’t refrigerated properly. I tried to call two times to let them know, before others had the same experience, but there’s no way to contact them by phone - no answer. Called at 6pm then later 9:30am. Mac & cheese was good & the smoked salmon sandwich was also good. Expect to pay top dollar for everything. A 12 oz can of Coke is $3.50, spoiled lemonade, 13.5 oz $5+
Atmosphere: 3
Food: 1
Service: 1
Azim Ahmed
What the hell is going on with the restroom situation?
Aditya John Anand
I ordered multiple things at this Pret. I had a cappuccino and an almond croissant at this joint. I also got a takeout of an Iced Mocha. Slightly disappointed to have found a piece of plastic (in the picture) after I returned home and almost finished the whole drink.
I don’t recommend this place at all! Everything about it was disappointing - from the poorly prepared coffee to the questionable hygiene. The staff consistently look and act as though they’ve just been through a severe battle before serving customers. Overall, it was a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Levy Diane
Toilets closed 40 minutes before closing even though the restaurant is full.
Atmosphere: 1
Food: 2
Service: 1
Devin S.
Quick and easy food, nice staff. Good for breakfast in a rush. There is seating if you want to stay and have a slower breakfast.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg White Greek Frittata
John
Stores hours are on not correctly listed on the door or google. Stores hours are based on the discretion of the manger. I was kicked out of the store at 6:25 rather than the listed closing time of 7pm because they chose to close early that day. I have also had issues coming to the store at the listed opening time. It’s really just based on how the manager feels that day.
Atmosphere: 3
Food: 4
Service: 1
Tomas Montes
The staff it’s very nice . The place need to be clean and fix the restrooms . ( I wait more than 23 minutes for use then )
I ordered a black coffee and it was like warm, I asked if they could just warm it up even microwave it and they said they didn't have any means of doing that. I was going to ask for a refund but it wasn't worth my time, I threw it out and got a "hot" coffee down the road.
Atmosphere: 5
Food: 5
Service: 1
Been to many Pret stores in NYC and some staffs’s attitude and communication at this store are the worst among all the Pret stores in the city and other coffee shops close by. The stars are for the food.
Atmosphere: 3
Food: 5
Service: 1
Was walking back to the hotel with my girlfriend. Figure this looked like a nice spot to grab a cup of coffee and warm up. And give our feet a break. I was about to order when my girlfriend asked where the restroom is so she could wash her hands and maybe use the restroom since we still had a few blocks until the hotel. We were told the restrooms were closed. Even if we were buying something, didn’t matter. It’s one thing if the place didn’t have a restroom, I’d understand. But I refuse to purchase from a place that won’t let me use the restroom
Atmosphere: 1
Service: 1
Worst customer service ever! Just the food makes me come back here
Food: 4
Good drinks
Atmosphere: 5
This spot is always out of lemons 🍋
Please do something about it 🥺
Atmosphere: 5
Service: 3
The staff was unfriendly and exhibited homophobic attitudes. I’ll never go back there ever again.
Atmosphere: 1
Food: 2
Service: 1
Grabbed food to go before driving home for 2.5 hours. The strawberry lemonade was spoiled - the “best by” date was 6 days in the future, but probably wasn’t refrigerated properly. I tried to call two times to let them know, before others had the same experience, but there’s no way to contact them by phone - no answer. Called at 6pm then later 9:30am. Mac & cheese was good & the smoked salmon sandwich was also good. Expect to pay top dollar for everything. A 12 oz can of Coke is $3.50, spoiled lemonade, 13.5 oz $5+
Atmosphere: 3
Food: 1
Service: 1
What the hell is going on with the restroom situation?
I ordered multiple things at this Pret. I had a cappuccino and an almond croissant at this joint. I also got a takeout of an Iced Mocha. Slightly disappointed to have found a piece of plastic (in the picture) after I returned home and almost finished the whole drink.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Almond Croissant
Restaurantji Recommends
I don’t recommend this place at all!
Everything about it was disappointing - from the poorly prepared coffee to the questionable hygiene. The staff consistently look and act as though they’ve just been through a severe battle before serving customers.
Overall, it was a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Toilets closed 40 minutes before closing even though the restaurant is full.
Atmosphere: 1
Food: 2
Service: 1
Quick and easy food, nice staff. Good for breakfast in a rush. There is seating if you want to stay and have a slower breakfast.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg White Greek Frittata
Stores hours are on not correctly listed on the door or google. Stores hours are based on the discretion of the manger. I was kicked out of the store at 6:25 rather than the listed closing time of 7pm because they chose to close early that day. I have also had issues coming to the store at the listed opening time. It’s really just based on how the manager feels that day.
Atmosphere: 3
Food: 4
Service: 1
The staff it’s very nice .
The place need to be clean and fix the restrooms . ( I wait more than 23 minutes for use then )
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