Saishin at Gansevoort rooftop
18 9th Ave, New York
(212) 206-6700
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The owner / manager is very kind. We had gone with a reservation but they has closed due to 4th July preparation but he accommodated us. He also offered drinks on the house
We were sat in the middle of a alumni or student party, really just wanted to have a drink maybe a snack with a view, instead we ordered one drink and left.
A brunch menu would have been better. Staff was too overwhelmed and the meal took way too long. Probably an hour before we were served!
Friendly service and beautiful location. Comfortable seating. Great views. Great cocktails. Expensive but very good and elaborate sushi rolls.
Locale semplice, vista non molto bella, cibo medio nulla ci ha entusiasmato, ottimo il gin tonic
We were travelling from the UK and had heard good things about this particular roof top so wanted to come for dinner/drinks. We were sat right in the middle of the room on our own & the DJ was way too loud for the time of day/amount of people. Everything was fine but our waitress was being overly complimentary in a way that was coming across as fake & OTT. When it came to the tip, obviously tipping culture if very different in UK & we did what we thought was fair. However, when the waitress saw the bill she PHYSICALLY grabbed my friends arm and shouted infront of everyone that there had clearly been a mistake. We explained that we were from the UK so apologies if she felt insulted but for us that was normal and she began telling her colleagues INFRONT OF US stuff like “can you believe they only tried to tip me X amount?!”.. extremely unprofessional and we will not be returning as a result or recommending to anyone visiting; the audacity left an extremely sour taste in our mouth for the rest of the evening.
booked and tried to cancel same-day within hours because I caught the Flu. Wouldn't allow a cancellation and forced me to use a credit. Very stingy and not customer-oriented. I had to call multiple times while sick just to get a resolution. They were content just keeping my money without any credit.
Atmosphere: 1
Food: 1
Service: 1
The service felt very rushed and we were told we had two hours (which is fine? And also it’s a set menu so I felt like the pace wasn’t really up to us)
We went for the Valentine’s Day special, but the food seemed to have been catering style due to how lukewarm some of the dishes were. (Instance the fried fish). The ingredients didn’t seem very fresh and was overdosed with soy sauce. Furthermore I also got a bone in my amberjack sashimi AND a fish scale in one of my later nigiris. This has never happened in any of the other tens of other omakase shops I’ve been to in the city. I’ve also never seen ginger at any Japanese shop that is chopped like a daikon? Is this what they mean by fusion? (See attached)
I’m not sure why exactly there was a ton of lime juice or equivalent in the panna cotta dessert, and overall the taste seems off. The chefs also did not follow the order listed on the menu. I’m not trying to be picky here but it seems like nothing went well?
Anyway we left and decided to go home and cook another dinner instead since we were also still hungry 🤷♀️
New York has so many other restaurants that are not only cheaper, but won’t stab you in the mouth with a fish bone. I’d highly advise that you go elsewhere Valentine’s Day or not.
Atmosphere: 2
Food: 1
Service: 2
There place is nice, the waiter is very friendly, but the carpaccio is the worse one that I already ate in my life lol
Scenery is spectacular. Venue is small and food was ok. Missing some service components like bringing steak knives with steaks.
Restaurantji Recommends
Nice views. Small and intimate. Server was amazing. Drinks were excellent but pricey. Food was good.
The energy was fantastic mostly due to an amazing DJ . The staff was great , the vibes were great. Main dishes were very good , appetizers were okay. Overall we had a blast and I would totally go back.
I was pretty disappointed in my experience this time. I came here last year and had great service. Since I was staying at the hotel I expected similar service to the hotel. However, it took them 20 minutes to even send someone over to our table. After that it took effort to get a server. We would have ordered more drinks and dessert but didn't feel like spending more money at a place that did not feeling welcoming at all. I will say the food was yummy and the cocktail strong.
Food was okay. The staffs were very welcome. I think it’s more like speakeasy omakase place
Atmosphere: 3
Food: 3
Service: 5
Getting to this place felt like navigating a labyrinth, only to arrive at a rather anticlimactic experience. While the staff was decent, the "we're doing you a favor" attitude left much to be desired, especially when you're paying for a meal. The food was good but ultimately forgettable.
Atmosphere: 3
Food: 4
Service: 4
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