Serafina

30 Broad St, New York
(347) 647-9030

Recent Reviews

Sort by
Heather

Our birthday celebration was made better by the amazing staff and service we received. Thank you!

Danilo

Overall wxperience for myself and my team was very good. However what stood out was the service and care provided by our hostess, Gabriela. She was very pleasant, patient and accomodating. Thank you!

Leigh

We popped in here for our anniversary when we were vacationing in NYC. The place had a nice atmosphere and a good location. It wasn't super pricey. The service was OUTSTANDING. Cannot say this enough. Gabriella was our server and we will never forget her. Such a great young lady. She took excellent care of us.

Samadi

Our server was super lively and very helpful and the food was delicious and well portioned.

Janna

It's a really nice spot and my first lunch here was delicious. Second was a salad with shrimp and the shrimp were super fishy and not good. No one came to check on us and so we ate it but it wasn't good. Better service would have meant someone would have asked us and we could have told them.....

Delaram

The food was overal good but bruschetta was not bruschetta, it was chopped tomatoes on top of cold baguette slices with no seasoning or anything! Which was so surprising! The other food we ordered were quite good.

Doug

Italian food is about simplicity and freshness yet there is a certain care and love that needs to go into the process. Perhaps when this was not a “mini chain” things were more cared for and regulated. First, as many have noted, the service was to be desired. The restaurant was rather full and the staff consisted of a hostess, a bartender/waiter and one waitress who were tasked to tend to all the tables. Our order was taken and eventually, after a significant wait, our food was served. That was the extent that anyone checked up on us. It was a fairly pricey establishment and one would expect a little more focus service wise. I had to go out of my way to flag down the bartender/ waiter just to get a check. Ok food. There were seven of us so there plenty of opportunities to show their craft. Sadly everything fell significantly short. The bruschetta was on toast points with just diced tomatoes and basil. Taste was ok but nothing flavorful enough for me to notice. Was hopeful for things to come. The Caesar salads were lacking flavor and were dry and under dressed. Croutons lacked any flavor as well 3/10. The burger was somewhat cold and dried out. A reheat perhaps but over cooked, dry and a little cold. The Raviolis were soggy and completely drenched in butter and lacked much flavor. The red sauce dishes were acceptable but the sauce had no body. Not much better than a Raos or other higher end jarred sauce. Meatballs were not tough but not tender either and had a canned spaghetti and meatballs aftertaste thing going on. Off putting enough that I did not want to continue eating them. Eggplant parm was soggy, chewy and lacking any crisp at all. A blanket of cheese over the whole thing did not improve things. Edible but not enjoyable. Overall, portions were quite small. Left feeling a little hungry after dropping close to 300 on the meal. No care was put into this food. Just churned out with little to no care. One can tell there are some good ingredients there but...

Tami

The ravioli is made in house. Savory sauces. The tomatoes on the bruschetta could be better. The green salad was good, perhaps a bit of garlic would be nice. They had desserts made in house as well. Near the NY Stock Exchange and Wall Street. Friendly server.

Ron

I realize it was Valentine's Day so it was extraordinarily busy. The food was exceptional. There were a few key staff members really making a tremendous effort to keep things moving. However, they were going it alone. My waitress walked out in her coat in the middle of my service. I had at least five different staffers during my visit. The manager (I'm assuming ) was gracious and apologetic. The price was reasonable and the food was great. Staff can make or break a business. The food and atmosphere are worth the wait but I hope they can get better support staff. Managment and kitchen can't do it alone.

Santiago

This is one of my favourite restaurants downtown. The food is amazing , staff is amazing and price is very decent. The manager Cristian is truly an incredible person! Love this place

Jayme

Great birthday dinner spot for our son. The staff was very sweet to accommodate both kids.

Katie

The food had no flavors. Ordered the meatballs appetizer and it was hard as though it was previously frozen.

Andrew

Great restaurant!! Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Mell

Firstly, I’d like to say that the decor is beautiful and the atmosphere is classy and calm. Right when you walk in, you become entranced by the colors and lighting. Great place to find a nice spot and snap some pics! In addition the staff is accommodating and friendly. Our party of five had accidentally made our reservation at another location, but Gabriella was more than understanding and gave us a table. The staff ALONE makes you want to come back. You will be taken care of! The food was also delicious and reasonably priced. I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Tess Chadwick

A great experience! Gabriela helped us and was so friendly & welcoming!

Atmosphere: 5

Food: 5

Service: 5

Loading...