Shake Shack Harlem

1 W 125th St, New York
(929) 472-7170

Recent Reviews

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Letme Getthat

$7 for half cup of milkshake. Manager says it comes like this

Tyrone Howell

Do not eat here ,they have rats and the they leave food all over the floor stepping over it,Manager is horrible and all she cares about is her long nails

Atmosphere: 1

Food: 1

Service: 1

Sunshine T.

Love the food.

Atmosphere: 5

Food: 5

Service: 5

Narjiss Raqai Chaoui

I ordered food that was “delivered” and actually never arrived, and off course no body picked up the phone when I called to check….

Lil Jacky Infinity

Good customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger

Terrance NYC

I got severe food poisoning from the BBQ Carolina Burger with fried pickles. Spent the night in the hospital. I will not go back.

Food: 1

Service: 1

Petra Cruz

Good food

Atmosphere: 5

Food: 5

Service: 5

emma simmons

I love their burgers

Atmosphere: 5

Food: 5

Service: 5

Jade Lluch

Literally the best shake shack I’ve ever been to. The service from Alex was amazing and the food was good as always. Would definitely recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Brian DeRoberts

Burger, fries & a coke!

Prativa Acharya

1 Star – Disrespectful and Misleading

I ordered a veggie burger and bit into what I thought was an onion ring, only to find out it was bacon. I’ve never eaten meat, so this was not just disappointing — it was upsetting. When I told the staff, they didn’t seem to care about my feelings or respect my dietary choices at all. This place doesn’t take customers seriously. Don’t come back if you want your choices to be respected.

Darryl Frazier

Great time with the kids.

Atmosphere: 5

Food: 5

Service: 5

Sky (Cielo1111)

NEVER ORDERING FOOD FROM THIS LOCATION EVER AGAIN!!!
I ordered a chicken sandwich with cheese fries from Chicken Shack through Uber Eats at around 3:25 PM. Unfortunately, I didn’t receive my food until 4:39 PM, and it was cold upon arrival. This was disappointing, but an even bigger issue occurred when, after just two or three bites of the sandwich, I found a long curly strand of hair in my mouth. I was mortified and immediately spit the food out. Thankfully, Uber Eats is issuing me a refund for the sandwich, but I will never order from this location again.

Food: 1

Irene Maldonado

Brianna and Mandy were the best the line was long and they knocked it down quick all while smiling and giving great service please promote these ladies they were amazing!!!!! I went to the East 125th street location

Atmosphere: 4

Food: 4

Service: 5

Ruben Wilson

I never entered here , I just passed by it .

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