Shake Shack Astor Place

20 3rd Ave, New York
(646) 813-2189

Recent Reviews

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Mary Keenan

Below average.

Atmosphere: 1

Food: 2

Service: 3

Gai

In a nutshell - the person working the service counter was less-than-cordial. It took a very long time for my order to come up (there wasn't many people in the restaurant); When it finally did come up, they handed me the wrong order (I was seated at a table) which was then handed over to the correct person whom was seated at the bar and just happen to notice me explaining it wasn't mine. The food, itself, was some sort of burger, fries, and a drink which was outrageously overpriced, in my opinion (nearly $30). And to top it all off....my order TASTED LIKE CRAP ! ! I'm not likely to eat there again.

Atmosphere: 3

Food: 1

Service: 1

Naz

Where is the rest of my cheese? And it's hard..

Atmosphere: 3

Food: 3

Service: 1

Sanjay Ganeshan

Checkout terminal signs you up for email spam without user consent using a dark pattern. Do not use the digital terminal.

Atmosphere: 1

Food: 3

Service: 1

Caro Geffroy

Their servers handle special requests with ease and grace. Their food leaves you happy. Employees demonstrate remarkable professionalism. They nail the setting, the cuisine and the entire package. I understand others may think differently.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hamburger, Bacon Cheese Fries, Chicken Shack, Shack-Cago Dog Vanilla Shake Shack Burger, Cheese Burger Deluxe

Andy Gibson

Good food, good place to people watch through the windows

Atmosphere: 4

Food: 5

Service: 5

Cherish Jayvon

Good place for casual dining.

Evelyn Velazquez

✨ Review:
I finally tried Shake Shack for the first time 🍔🍟🥤 and it was such a treat! The cheeseburger was juicy and flavorful 🤤, paired perfectly with crispy golden fries 🥔✨ that hit the spot. But the real star ⭐️ was the s’mores milkshake 🍫🔥🍦—rich, creamy, and perfectly sweet with that cozy campfire vibe 🏕️. Altogether, it felt like comfort food with a fun twist 💕. Definitely worth the hype 🙌 and I can see myself going back again! 😍

Atmosphere: 5

Food: 5

Service: 5

ethan zhuo

Tamia served us. She’s an angel.

Atmosphere: 5

Food: 5

Service: 5

Indira Sondhi

Milk shake was too sweet (coming from someone who has a sweet tooth) and all I could taste in the chicken sandwich was pickles :/ not worth $18 in my opinion

Eun Young Kim

Love this burger. So goooood.

John “Chance” Acevedo

Clean, well maintained and empty ay the time of our visit.

Bradley C

My first time trying their double veggie shack. The veggie patty was a bit too mushy for me. It was a bit too salty, too. It was nice to have vegetarian options at burger joint, but I wish they can try to make it healthier. I’d prefer the shroom burger. I really hope they can make black truffle shroom burger a regular item!! I love those black truffle shroom burgers!

Overall, it lives up to expectations. That’s it.

Carol Chen

Great food! Super yummy and fresh. It came out pretty quick too.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Shackburger

Frank Norfolk

My burger and fries were lukewarm
And for 20 dollars ?

Atmosphere: 2

Food: 2

Service: 2

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