Shake Shack Grand Central Terminal

This afternoon, we had lunch in a fast food restaurant located in the heart of Grand Central Terminal. Unfortunately, the experience did not live up to our expectations: the burger seriously lacked flavor, and the cheese on the fries wasn't even melted. As for the quality-price ratio, it leaves something to be desired: 47 USD for two menus with small drinks is excessive for this level of service. An address to avoid if you are looking for something other than a simple quick snack.

Atmosphere: 3

Food: 3

Service: 3

Honestly, I am the most disappointed I have been in a while. Coming to New York again after so long and going to one of my favourite fast food places to get what I usually get just to realize how smaller and tasteless it now is was devastating. The bacon cheese fries were painful to eat, not enjoyable whatsoever. The burger was OK, and Id say a reasonable price for it.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Hamburger, Great Burgers, Chick' N Shack, Shackburger

All of the cold beverages were Luke warm. No one cared enough to replenish the ice and would not acknowledge the problem.

Atmosphere: 1

Food: 4

Service: 1

Very good, packs a punch. Staple of grand central ?. Enough for one person

Vegetarian options: They have them

Wheelchair accessibility: ?

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Shackburger Double with Fries, Fries, Hot Dog

Great food, quick service

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries, Shackburger

Insufficient quantity!!! They serve sample-worthy quantities.

Atmosphere: 1

Food: 1

Service: 1

I expected a lot more from this burger, I think the shake shack is overrated, it really isn't all that

Atmosphere: 4

Food: 4

Service: 4

Appalled with how the late night staff treats patrons. There are no other seats in the terminal, yet those without an order at shake shack can't eat there? What about the numerous other establishments? Unfortunate the lack of campassion these folks have.

Minding my own business sitting at a table eating my meal when some rude worker told me he had to take my order and I couldn't sit to wait. Refused to give me his name or get a manger for me.

Highly recommended if you want to eat a hamburger without too many complications.
The quality-price ratio is much better than other restaurants with more pretensions nearby.

Atmosphere: 4

Food: 4

Service: 4

Rude staff threw my food at me

Atmosphere: 1

Food: 5

Service: 1

It's just delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Burgers

Fast and located well hidden in the galleries of Grand

Atmosphere: 5

Food: 5

Service: 5

Quality burger, in my opinion better than Mac

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Shackburger Double with Fries

Convenient fast food under the station and very good, try the smash burger sandwiches and the chips... really good, especially if eaten on the streets of NY. Even if there is a queue, don't let the people scare you because the service is really quick. Recommended for a quick lunch

Atmosphere: 3

Food: 4

Service: 3