Shake Shack Herald Square

1333 Broadway, New York
(646) 230-0696

Recent Reviews

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Amalio Gimeno Gutiérrez

Best burguer in NY!! Hope they come to Spain

Atmosphere: 5

Food: 5

Service: 5

vladan teofilovic

Very good meal, meat is amazing. Brooklyn beer so nice.

Atmosphere: 5

Food: 5

Service: 5

Nicanor Moavro

Lowkey better than McDonald's

Atmosphere: 5

Food: 5

Service: 5

Debra Melendez

Have to pick up a burger with chicken bites. Tasty, made to order.

Atmosphere: 3

Food: 5

Service: 3

Carmelo Zagami

Great burgers at reasonable prices.

Atmosphere: 4

Food: 4

Service: 4

Gizel Garcia

If your looking to eat In it’s NOT the place to small of a spot. It’s like a little whole in the spot type of place

Atmosphere: 1

Food: 2

Service: 1

marcha888

Fantastic burgers !!!

Atmosphere: 5

Food: 5

Service: 5

Yasmine Machwate

Lots of seating options. We went there on December 27th around 2 p.m. and managed to find a spot within two minutes. The staff brings the order directly to your table, which is very convenient. Everything was really good, as usual! The only downside was the sugar cookie milkshake, which was way too sweet.

Atmosphere: 4

Food: 5

Service: 5

Chantay Garcia

Great service, great staff. Clean, friendly, and always helpful. The food here is divine and the staff so sweet and nice. I really love this Shack location.

Atmosphere: 5

Food: 5

Service: 5

Mark Annese

Has always been a go to for burgers, when visiting.

However I feel like they have dropped the ball.
Ordering is completely self serve
Burger was overcooked and dry, and cold.
Disappointing, this is the second visit this trip and on both occasion food was average.
Vanilla shake was great.
Tried 7th street burger was much better

Atmosphere: 3

Food: 3

Service: 3

Armando Garcia

Very good

Atmosphere: 5

Food: 5

Service: 5

Sabrina Burnash

Yummy!))))

M Moore

I do love Shake Shack soooo much. I was just soooo disappointed when I arrived last Friday night/Saturday morning at 1:11 and the store was already locked. People were finishing up their meals inside and delivery guys were stuck on the outside with us although I could see about 4 orders just sitting on the counter. I had checked the shake shack app and Google for the store hours and both stated the store closes at 2. I almost ordered on the app as online ordering was still available. But after close inspection I could see that the kitchen was being shut down and fryers being cleaned. Y'all need to fix the business hours if you guys are gonna be closing early. There was a few other locations I could've chose at that hour and I wasted time going to this store. I ended up at Five Guys. They were the heroes for real. And the food was delicious. But I still wanted Shake Shack.

Anya G.

My food was supposed to be brought to the table as was stated in the text. It was not and was standing on the counter, getting cold. AC was on full blast although it was 50° outside

Atmosphere: 3

Food: 4

Service: 3

John Hyland

Hands down the best French Onion Soup Burger & Fries I’ve ever had (and the only one I’ve ever had). Shake Shack totally delivered with savory, melted gruyere, succulent angus beef, crispy onions, and tons of flavor. MealPal made this lunch a winner!

Atmosphere: 5

Food: 5

Service: 5

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