Softside

51 Spring St, New York

Recent Reviews

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Ruhaan Arora

Not worth it

Jadran Rico

not open at 2 am.

lifeofateen

I tried their viral matcha ice cream, and it was absolutely delicious! So creamy, rich, and not too sweet just perfect. The shop has a cute vibe, and the staff were super friendly. Definitely worth the hype! šŸµ

Maddie Parker

Every time I am in NYC I have to make a stop at Softside! Its so light and yet creamy and so satisfying! It is an easy walk up window with a little outdoor seating.

They have a very simple and amazing menu! There are a few classic flavors like vanilla, chocolate, strawberry, and pistachio. recently they have added matcha, possibly for a limited time! Their toppings are classic and amazing. I love to get the hard chocolate shell but you can't go wrong!

They are pretty well known for having a sundae with olive oil on it and its soo unique and delicious!

If you are looking for an elevated but simple soft serve, this is a great spot to try!

David Lazar

We stopped here for a quick ice cream on our way back to the hotel and this place really hit the spot. It is a small ice cream window on the side of ā€œUpsideā€, a much larger restaurant.

I got a vanilla cone with sprinkles and I was delicious! There was also no wait. I would definitely come back. Check them out!

Alyssa Christopoulos

I hope the managers know their employees close earlier than the actual hours. Probably because they don't want to be working which is fair but, this shouldn't be your job. šŸ˜‚ fix this

trades men

amazing best ice cream i have ever had

Bella Lu

One of my favorite spots for soft serve in NYC! This self-serve sundae place is not only fun and interactive, but the flavors are genuinely delicious and aesthetic.

My top two favorites are:
• The Riff – made with sea salt and honey, it’s pure, simple, and lets the soft serve’s natural creamy texture shine. It’s subtle, elegant, and absolutely addicting.
• Sweet Cloud Matcha Sundae – topped with a beautiful matcha hard shell and whipped cream. If you’re a matcha lover, you’ll fall in love with this one!

The ā€œself-serveā€ concept makes it extra fun, and every creation looks Instagram-worthy. Highly recommend stopping by for a treat that’s both tasty and cute!

Salem Jenkins

I've been so obsessed with the Bruce this week that I know the servers are sick of me. 10/10 will be back!

lara calkivik

I went twice. First time was fine but got food poisoning from the second time when I had the pistachio soft serve.

Daniel Lee

Great soft serve iced cream I asked for the most popular item and they said the riff. Vanilla soft serve with olive oil honey and sea salt. Sounds weird and a bit scary but it’s AMAZING! Will come back again for it

Pooja Varma

Pretty good, shell is too hard to crack.

Jackie Luke

I went in with my partner to grab ice cream and ordered a chocolate-dipped vanilla cone. The employee refused to honor my order, insisting I hadn’t been specific—even though I clearly said chocolate-dipped cone. Instead of correcting it, he tried to charge me extra and put the blame on me.

Not only was the service rude, but the ice cream itself wasn’t anything special—it tasted like McDonald’s (but at a much higher price). For better service, fair pricing, and the same quality, I’d recommend going to McDonald’s instead. You won’t have to deal with rude staff or inflated prices.

Vaughn Adams

Honestly it was delicious and I’m afraid to walk by again cuz I can’t control myself šŸ˜†

Eunice Yeo

I stopped by a soft-serve spot in SoHo and tried their vanilla ice cream topped with honey, olive oil, and sea salt and honestly, it was incredible. The combination might sound unusual, but it totally works. The vanilla base was smooth, creamy, and not too sweet, which let the toppings really shine. The honey added just the right amount of sweetness, the olive oil gave it a rich, slightly savory depth, and the sea salt brought everything together perfectly.

It’s a simple place with a clean, modern vibe, and the staff was friendly and helpful. Prices are a bit on the higher side, but the quality and creativity of the flavors make it worth it. Definitely a fun, unique twist on soft serve. I’ll be back to try more combos.

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