Everything was perfect and delicious, and the atmosphere was very quiet and comfortable.
Atmosphere: 5
Food: 5
Service: 5
Julio Farias
I had a terrible experience at this Starbucks. The cashier was extremely rude and unhelpful. I ordered a chocolate, and they refused to replace it, which is completely unacceptable. On top of that, the restroom was closed, only for employees, which is wrong and frustrating, because Starbucks must provide restrooms for customers. We are in Manhattan, and everything should be in proper working order—we pay for service, and this was absolutely awful.
Atmosphere: 1
Food: 1
Service: 1
Raphaël LUCIEN
This Starbucks location was truly disappointing. The restroom was unbelievably filthy—an unacceptable standard for any public place, especially in NYC. Furthermore, the seating area was far too cold due to constant, uncomfortable drafts. It made enjoying my coffee impossible. Management needs to address the cleanliness and temperature control immediately.
Atmosphere: 1
Food: 1
Service: 1
V M
I've been pretty hard on Starbucks. I've been complaining for years about how it had turned into a fast food restaurant with no seating in some locations, or uncomfortable/awkward seating in the rest. I stopped going all together a few years ago.
Well, what a difference! At least, in this location, which has been renovated to the new design that I heard a lot about. I love it! They have added the comfortable seating again, condiment bar, cozy atmosphere, warm, inviting lighting, and a real coffee house feel - just like it used to be, and what I grew up on. It looks terrific! Hopefully, all locations will be re-designed into this model soon.
All that remains, in my opinion, to make it the Starbucks we knew and loved is the little glass bottles of toppings (chocolate, cinnamon, nutmeg sprinkles) and soft jazz music.
Otherwise, great job overall, and thank you to your hard-working staff at this location!
Atmosphere: 5
Food: 4
Service: 4
Michal Burian
I spent my money for a coffee and the staff sent me to another coffee company to use a restroom? Very unpleasant and arrogant staff.
Niyati Shah
The employee taking my order was rude. He didnt take order correctly. I paid for Vente The washrooms were disgusting..
Atmosphere: 1
Food: 1
Service: 1
Emeline Chatelot
9:00 AM: Dirty restroom The worker didn’t count the money correctly, I’d to explain ! Pumpkin cake : No taste
Atmosphere: 2
Food: 2
Service: 1
mc rapoza
Is good food’s tea and coffee
Atmosphere: 5
Food: 5
Service: 5
Mario Medicke
Unfriendliest Staff in New York.
Service: 1
Dan E. L. Howden S.
I haven't been back at this location for some time and boy what a difference! It looks and feels like a coffeehouse and not just Starbucks! The design is very well done. It stopped me in my tracks. Good job!
Been coming to this Starbucks since they called out customer drinks to each other. As a long time customer of over Twenty years I have seen the decline of customer service as well as drinks. The only thing that has stayed consistent enough are their Arabica beans. My disappointment comes from 1. Online orders made. My order was a Matcha latte which was delivered to me by Uber eats. Uber eats did its job successfully. Starbucks on the other hand failed to execute. My cup was 75% full of Matcha Latte where did the rest go? Oh I know it got left behind in the store to make another beverage with. Ohhhh I understand. Look I understand Starbucks may want to complain about oh we have received complaints about spillage by our customers I get it. Warning customers that they will not receive their full beverage that they pay full price for should be expressed especially since I am paying full price and not 75% of a beverage. 2. Asking a customer if they want theirs pastry warmed or not. Assuming that all customers want a warm pastry it incorrect. I order a Pumpkin cream muffin which has also included in quality, yet is still pass able enough by me. My order was made in store because this time I want to experience their in store service. Which I was disappointed with my Muffin being warmed. When I returned with the warmed muffins to the register the employee informed me there was no more Pumpkin Cream cheese muffins left. Which then I ask for a refund. Like wow beverage and pastry they are selling here, why is customer and beverage are so latex. In all honesty everyone just seems uninterested and unhappy and just doing their bare minimum job all for their pay check. The pride in the profession and product and declined immensely in my opinion from what it use to be. But there is other coffee companies like Luckin Coffee that I will be exploring as another Coffee/Matcha option. The photos included are two different occasions that I order a Matcha latte and as you can see 25% of my beverage was left behind in the store. Never again! Don’t bother ordering save your money or this is what you get. Uber eats will not refund not one cent of your money.
Atmosphere: 2
Food: 3
Service: 2
Kylie S
Super friendly staff! Enjoyed my recommendation 🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Murali Gopal
Good service
Atmosphere: 5
Food: 5
Service: 5
Dariusz Jemielniak (Pundit)
The coffee is ad you could expect it. There are restrooms for customers only, and the staff does not want to give the code away - instead they walk you to the restroom and open it, which is s bit awkward if you ask me.
Atmosphere: 2
Food: 4
Service: 2
Natalia Banasik-Jemielniak
Coffee is good, as always in Starbucks. But I don't understand the restaurant policy that it is the bartender who needs to let you in...
Everything was perfect and delicious, and the atmosphere was very quiet and comfortable.
Atmosphere: 5
Food: 5
Service: 5
I had a terrible experience at this Starbucks. The cashier was extremely rude and unhelpful. I ordered a chocolate, and they refused to replace it, which is completely unacceptable. On top of that, the restroom was closed, only for employees, which is wrong and frustrating, because Starbucks must provide restrooms for customers. We are in Manhattan, and everything should be in proper working order—we pay for service, and this was absolutely awful.
Atmosphere: 1
Food: 1
Service: 1
This Starbucks location was truly disappointing. The restroom was unbelievably filthy—an unacceptable standard for any public place, especially in NYC. Furthermore, the seating area was far too cold due to constant, uncomfortable drafts. It made enjoying my coffee impossible. Management needs to address the cleanliness and temperature control immediately.
Atmosphere: 1
Food: 1
Service: 1
I've been pretty hard on Starbucks. I've been complaining for years about how it had turned into a fast food restaurant with no seating in some locations, or uncomfortable/awkward seating in the rest. I stopped going all together a few years ago.
Well, what a difference! At least, in this location, which has been renovated to the new design that I heard a lot about. I love it! They have added the comfortable seating again, condiment bar, cozy atmosphere, warm, inviting lighting, and a real coffee house feel - just like it used to be, and what I grew up on. It looks terrific! Hopefully, all locations will be re-designed into this model soon.
All that remains, in my opinion, to make it the Starbucks we knew and loved is the little glass bottles of toppings (chocolate, cinnamon, nutmeg sprinkles) and soft jazz music.
Otherwise, great job overall, and thank you to your hard-working staff at this location!
Atmosphere: 5
Food: 4
Service: 4
I spent my money for a coffee and the staff sent me to another coffee company to use a restroom? Very unpleasant and arrogant staff.
The employee taking my order was rude. He didnt take order correctly. I paid for Vente The washrooms were disgusting..
Atmosphere: 1
Food: 1
Service: 1
9:00 AM: Dirty restroom
The worker didn’t count the money correctly, I’d to explain !
Pumpkin cake : No taste
Atmosphere: 2
Food: 2
Service: 1
Is good food’s tea and coffee
Atmosphere: 5
Food: 5
Service: 5
Unfriendliest Staff in New York.
Service: 1
I haven't been back at this location for some time and boy what a difference! It looks and feels like a coffeehouse and not just Starbucks! The design is very well done. It stopped me in my tracks. Good job!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Been coming to this Starbucks since they called out customer drinks to each other. As a long time customer of over Twenty years I have seen the decline of customer service as well as drinks. The only thing that has stayed consistent enough are their Arabica beans. My disappointment comes from 1. Online orders made. My order was a Matcha latte which was delivered to me by Uber eats. Uber eats did its job successfully. Starbucks on the other hand failed to execute. My cup was 75% full of Matcha Latte where did the rest go? Oh I know it got left behind in the store to make another beverage with. Ohhhh I understand. Look I understand Starbucks may want to complain about oh we have received complaints about spillage by our customers I get it. Warning customers that they will not receive their full beverage that they pay full price for should be expressed especially since I am paying full price and not 75% of a beverage.
2. Asking a customer if they want theirs pastry warmed or not. Assuming that all customers want a warm pastry it incorrect.
I order a Pumpkin cream muffin which has also included in quality, yet is still pass able enough by me. My order was made in store because this time I want to experience their in store service. Which I was disappointed with my Muffin being warmed. When I returned with the warmed muffins to the register the employee informed me there was no more Pumpkin Cream cheese muffins left. Which then I ask for a refund.
Like wow beverage and pastry they are selling here, why is customer and beverage are so latex. In all honesty everyone just seems uninterested and unhappy and just doing their bare minimum job all for their pay check. The pride in the profession and product and declined immensely in my opinion from what it use to be. But there is other coffee companies like Luckin Coffee that I will be exploring as another Coffee/Matcha option. The photos included are two different occasions that I order a Matcha latte and as you can see 25% of my beverage was left behind in the store. Never again! Don’t bother ordering save your money or this is what you get. Uber eats will not refund not one cent of your money.
Atmosphere: 2
Food: 3
Service: 2
Super friendly staff! Enjoyed my recommendation 🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
The coffee is ad you could expect it. There are restrooms for customers only, and the staff does not want to give the code away - instead they walk you to the restroom and open it, which is s bit awkward if you ask me.
Atmosphere: 2
Food: 4
Service: 2
Coffee is good, as always in Starbucks. But I don't understand the restaurant policy that it is the bartender who needs to let you in...
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