Great service, sat here for a few . Relaxing and kind baristas .
Miranda L
Atzhary, Johnathan and Jose were great and made the girl I was babysitting a brand new strawberry frap when she dropped hers on the ground! The sweetest and made her feel so special!
Deepti Acharya
Rude server
H Mall
Didn't feel comfortable with the Starbucks barista, wearing a red keffyiah and definitely doesn't fall in line with Starbucks employees code of conduct, and moreover, highly inappropriate and even more so during the holidays
Natalie C
Slowest starbucks ever, even when it’s not busy at all. Will ignore you when you try to place an order
DANNY SMITH
This is crazy, millions people are in Manhattan, Starbucks make thousands dollars daily and can not invest money to Restroom. No Restroom guys - do not go there. This review for all Merchandise of Starbucks. People need are service for that money what they paid you for coffee 10$ and up.
Atmosphere: 3
Food: 3
Service: 3
Niall Doorley
Useless service very slow
Kevin Howald
My drinks are routinely prepared incorrectly with incorrect ingredients substituted in for what I ordered.
My drink order is straightforward. Black tea, no sugar, no dilution. I frequently get dilured black tea or even green tea from this location. Using different ingredients than what was ordered can be dangerous if someone has an allergy. I don't have this problem at other locations.
It might be tempting to blame the folks working the counter for all this but, honestly, they're doing their best under difficult constraints. They do not have enough staff to handle the throughput of orders. Making matters worse, the staff has to drop what they're doing to take orders even though this is supposed to be a mobile-only location.
Under these circumstances, I can see why folks might cut corners, even if I wholeheartedly disageee with it.
The fixes here are simple. I hope Starbucks can implement them.
EDIT: With respect to the owner's response, putting the staff in a position in which they have to remake incorrectly-made drinks only compounds the overwhelming throughput at this location. Rather than putting the responsibility solely on the employees, consider what changes the store can make to the store's process to set everyone up for success. I made some suggestions above. You don't have to take them but you really should do something.
Atmosphere: 5
Food: 3
Service: 2
Ekaterina Soriano
Didn’t let me go to the bathroom, and I am visibly 6 months pregnant.
I don't really go to Starbucks, but I received a gift card from a friend so I go, "oh why not". The layout was confusing at first but you can order in!! Anyhow, it's raining outside, I'm running later than expected for an appointment, I am honestly a mess. My gift card doesn't have enough, so I decide to pay the rest in card. My card declines and I'm like "girl don't embarass me right now..." because my pending zelle didn't go through. One of the workers there was incredibly sweet and made my day :( ♡♡♡ He ordered the drink for me despite my declining card. After it was made, he called my name and waved bye to me!! And another worker put a cute sticker on my cup :') So incredibly sweet!! By far this is the best experience I have ever experienced in any cafe. My experience as a barista is a bit traditional: Simple drinks with little to no syrup and always including latte art. At the end of the day, it's more than just the drink but the hospitality that comes with it. While extracting, brewing, steaming, etc. is one skill, it's the vibes that really make the shop unique. I can already tell these guys know what they're doing, their kindness goes above and beyond. Thank you 🫶
Atmosphere: 5
Food: 5
Service: 5
Nat M.
I don't really go to Starbucks, but I received a gift card from a friend so I go, "oh why not". The layout was confusing at first but you can order in!! Anyhow, it's raining outside, I'm running later than expected for an appointment, I am honestly a mess. My gift card doesn't have enough, so I decide to pay the rest in card. My card declines and I'm like "girl don't embarass me right now..." because my pending zelle didn't go through. One of the workers there was incredibly sweet and made my day :( ♡♡♡ He ordered the drink for me despite my declining card. After it was made, he called my name and waved bye to me!! And another worker put a cute sticker on my cup :') So incredibly sweet!! By far this is the best experience I have ever experienced in any cafe. My experience as a barista is a bit traditional: Simple drinks with little to no syrup and always including latte art. At the end of the day, it's more than just the drink but the hospitality that comes with it. While extracting, brewing, steaming, etc. is one skill, it's the vibes that really make the shop unique. I can already tell these guys know what they're doing, their kindness goes above and beyond. Thank you
Atmosphere: 5
Food: 5
Service: 5
Terry
One of my favorite Starbucks- layout is nice, friendly baristas, accurate drinks and always feels clean. Thank you Starbucks Team!
Great service, sat here for a few . Relaxing and kind baristas .
Atzhary, Johnathan and Jose were great and made the girl I was babysitting a brand new strawberry frap when she dropped hers on the ground! The sweetest and made her feel so special!
Rude server
Didn't feel comfortable with the Starbucks barista, wearing a red keffyiah and definitely doesn't fall in line with Starbucks employees code of conduct, and moreover, highly inappropriate and even more so during the holidays
Slowest starbucks ever, even when it’s not busy at all. Will ignore you when you try to place an order
This is crazy, millions people are in Manhattan, Starbucks make thousands dollars daily and can not invest money to Restroom.
No Restroom guys - do not go there.
This review for all Merchandise of Starbucks.
People need are service for that money what they paid you for coffee 10$ and up.
Atmosphere: 3
Food: 3
Service: 3
Useless service very slow
My drinks are routinely prepared incorrectly with incorrect ingredients substituted in for what I ordered.
My drink order is straightforward. Black tea, no sugar, no dilution. I frequently get dilured black tea or even green tea from this location. Using different ingredients than what was ordered can be dangerous if someone has an allergy. I don't have this problem at other locations.
It might be tempting to blame the folks working the counter for all this but, honestly, they're doing their best under difficult constraints. They do not have enough staff to handle the throughput of orders. Making matters worse, the staff has to drop what they're doing to take orders even though this is supposed to be a mobile-only location.
Under these circumstances, I can see why folks might cut corners, even if I wholeheartedly disageee with it.
The fixes here are simple. I hope Starbucks can implement them.
EDIT: With respect to the owner's response, putting the staff in a position in which they have to remake incorrectly-made drinks only compounds the overwhelming throughput at this location. Rather than putting the responsibility solely on the employees, consider what changes the store can make to the store's process to set everyone up for success. I made some suggestions above. You don't have to take them but you really should do something.
Atmosphere: 5
Food: 3
Service: 2
Didn’t let me go to the bathroom, and I am visibly 6 months pregnant.
zero service
Service: 1
Restaurantji Recommends
he do disrespect
Service: 1
very bad service i never ?? comeback
Service: 1
I don't really go to Starbucks, but I received a gift card from a friend so I go, "oh why not". The layout was confusing at first but you can order in!! Anyhow, it's raining outside, I'm running later than expected for an appointment, I am honestly a mess. My gift card doesn't have enough, so I decide to pay the rest in card. My card declines and I'm like "girl don't embarass me right now..." because my pending zelle didn't go through. One of the workers there was incredibly sweet and made my day :( ♡♡♡ He ordered the drink for me despite my declining card. After it was made, he called my name and waved bye to me!! And another worker put a cute sticker on my cup :') So incredibly sweet!! By far this is the best experience I have ever experienced in any cafe. My experience as a barista is a bit traditional: Simple drinks with little to no syrup and always including latte art. At the end of the day, it's more than just the drink but the hospitality that comes with it. While extracting, brewing, steaming, etc. is one skill, it's the vibes that really make the shop unique. I can already tell these guys know what they're doing, their kindness goes above and beyond. Thank you 🫶
Atmosphere: 5
Food: 5
Service: 5
I don't really go to Starbucks, but I received a gift card from a friend so I go, "oh why not". The layout was confusing at first but you can order in!! Anyhow, it's raining outside, I'm running later than expected for an appointment, I am honestly a mess. My gift card doesn't have enough, so I decide to pay the rest in card. My card declines and I'm like "girl don't embarass me right now..." because my pending zelle didn't go through. One of the workers there was incredibly sweet and made my day :( ♡♡♡ He ordered the drink for me despite my declining card. After it was made, he called my name and waved bye to me!! And another worker put a cute sticker on my cup :') So incredibly sweet!! By far this is the best experience I have ever experienced in any cafe. My experience as a barista is a bit traditional: Simple drinks with little to no syrup and always including latte art. At the end of the day, it's more than just the drink but the hospitality that comes with it. While extracting, brewing, steaming, etc. is one skill, it's the vibes that really make the shop unique. I can already tell these guys know what they're doing, their kindness goes above and beyond. Thank you
Atmosphere: 5
Food: 5
Service: 5
One of my favorite Starbucks- layout is nice, friendly baristas, accurate drinks and always feels clean. Thank you Starbucks Team!
Atmosphere: 5
Food: 5
Service: 5
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