This three-star Starbucks offers an average experience. The atmosphere is comfortable, with pleasant decor, but it is often too crowded, making it difficult to find seats. Service can be inconsistent: some employees are friendly, but others seem rushed. The drinks are the brand's classics, well prepared, although they are not always at the ideal temperature. Cleanliness is acceptable, but attention to detail may be lacking during peak times. It's a decent option for a quick break, but it doesn't stand out enough to be memorable. Ideal if you are looking for something functional, not extraordinary.
Atmosphere: 3
Food: 4
Service: 3
Andrew Mineo
Not sure why all the bad reviews for it being busy during times youd expect it to be. We came on our way to the memorial. Very convenient, quick and friendly staff. At 1pm there was no wait. I'm sure it's busy at rush hour times, so expect a wait.
Atmosphere: 5
Food: 5
Service: 5
GAO CHENYING
Slow AF. All the employees this afternoon were on their cellphone and standing in circle chatting while ignoring any incoming orders.
Atmosphere: 3
Food: 3
Service: 1
sonia villarei
Horrible experience. I went on Sunday around 5 pm, and the girl who took my order was especially rude. She refused to accept my rewards app because ‘I wasn’t American.’ I’d like to point out that she never asked if I was from the U.S., and although I wasn’t born here, I’ve been living here for a while. I tried to explain that the app was American and not from another country, but she still refused to process it. I felt discriminated against, and this person shouldn’t be working with the public.
Service: 1
Henry
The employee attitude is very rude I didn't own you anything, no need to be rude Do your job, if your mental have problem Don't work here No need to do all that I feel disrespected and will file a lawsuit with my attorney at any time if necessary
Atmosphere: 1
Food: 1
Service: 1
MASHA KUKOBA
They closed 40 min earlier
Stéphanie Stéphanie
The worst Starbucks, the young woman employee, wearing a gray hat, is contemptuous and disrespectful, she made the wrong order twice, annoyed she responded to me rudely, while I simply pointed it out to her that she was wrong.
Atmosphere: 1
Food: 3
Service: 1
Gabii World
UNDERSTAFFED!!! had to wait 20+ min for ONE drink all because they only have one employee who’s clearly over worked!
Litty Edwinn
This place is highly unprofessional, not only did I wait 40 minutes for my drink but they have 1 staff attending so much costumers , worst Starbucks management in New York
extremely understaffed only one worker with tons of costumers, very obvious that they overwork their staff
Atmosphere: 1
Food: 1
Service: 1
Sirena S
This store is extremly understaffed . They had Only ONE girl working on the drinks and the line was outside of the store . The poor girl looked so stressed . Shame on starbucks . Do better
Mia Stokić
I really recommend trying the brownies they’re amazing!! just as coffee :)
Atmosphere: 5
Food: 5
Service: 5
dwearain
I really recommend trying the brownies they’re amazing!! just as coffee :)
Atmosphere: 5
Food: 5
Service: 5
Angela McCarthy
Went in here for a coffee and to break a large note as needed smaller bills. She refused to accept it a d said it was company policy not to accept bills higher than order value. Didn't take name for order, didn't offer a straw - not the best service at all. Have always used larger bills for breakfasts and coffees as deem these to be safer than carts.
The worst taste of Startbucks coffee drinks ever!
Atmosphere: 3
Food: 1
Service: 3
This three-star Starbucks offers an average experience. The atmosphere is comfortable, with pleasant decor, but it is often too crowded, making it difficult to find seats. Service can be inconsistent: some employees are friendly, but others seem rushed. The drinks are the brand's classics, well prepared, although they are not always at the ideal temperature. Cleanliness is acceptable, but attention to detail may be lacking during peak times. It's a decent option for a quick break, but it doesn't stand out enough to be memorable. Ideal if you are looking for something functional, not extraordinary.
Atmosphere: 3
Food: 4
Service: 3
Not sure why all the bad reviews for it being busy during times youd expect it to be. We came on our way to the memorial. Very convenient, quick and friendly staff. At 1pm there was no wait. I'm sure it's busy at rush hour times, so expect a wait.
Atmosphere: 5
Food: 5
Service: 5
Slow AF. All the employees this afternoon were on their cellphone and standing in circle chatting while ignoring any incoming orders.
Atmosphere: 3
Food: 3
Service: 1
Horrible experience. I went on Sunday around 5 pm, and the girl who took my order was especially rude. She refused to accept my rewards app because ‘I wasn’t American.’ I’d like to point out that she never asked if I was from the U.S., and although I wasn’t born here, I’ve been living here for a while. I tried to explain that the app was American and not from another country, but she still refused to process it. I felt discriminated against, and this person shouldn’t be working with the public.
Service: 1
The employee attitude is very rude
I didn't own you anything, no need to be rude
Do your job, if your mental have problem
Don't work here
No need to do all that
I feel disrespected and will file a lawsuit with my attorney at any time if necessary
Atmosphere: 1
Food: 1
Service: 1
They closed 40 min earlier
The worst Starbucks, the young woman employee, wearing a gray hat, is contemptuous and disrespectful, she made the wrong order twice, annoyed she responded to me rudely, while I simply pointed it out to her that she was wrong.
Atmosphere: 1
Food: 3
Service: 1
UNDERSTAFFED!!! had to wait 20+ min for ONE drink all because they only have one employee who’s clearly over worked!
This place is highly unprofessional, not only did I wait 40 minutes for my drink but they have 1 staff attending so much costumers , worst Starbucks management in New York
Restaurantji Recommends
extremely understaffed only one worker with tons of costumers, very obvious that they overwork their staff
Atmosphere: 1
Food: 1
Service: 1
This store is extremly understaffed . They had Only ONE girl working on the drinks and the line was outside of the store . The poor girl looked so stressed . Shame on starbucks . Do better
I really recommend trying the brownies they’re amazing!! just as coffee :)
Atmosphere: 5
Food: 5
Service: 5
I really recommend trying the brownies they’re amazing!! just as coffee :)
Atmosphere: 5
Food: 5
Service: 5
Went in here for a coffee and to break a large note as needed smaller bills. She refused to accept it a d said it was company policy not to accept bills higher than order value. Didn't take name for order, didn't offer a straw - not the best service at all. Have always used larger bills for breakfasts and coffees as deem these to be safer than carts.
Service: 1
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