Don't go to this location very poor customer service and manager. Kept staring at me without giving me my order avoid 373 5th ave Starbucks
william macdonald
When asked about restroom was bluntly told “it’s out of order “ . No apology no explanation given.
Elizabeth Lee
A staff member, with hands in their pockets and a nonchalant attitude, directed me to a seat. Although I was standing right in front, no one came to assist, and I had to wait for about 5 to 8 minutes while standing. I ordered a sweet coffee, but it didn’t taste like the one I used to have. When I asked for the bill, the staff stood by my side, waiting, seemingly to ensure I would leave a tip. Yes, I got good service, and the coffee was delicious... what a real disappointment.
Kyle Gray
Cris & David at 5:00pm on the 28th of Dec 24 were the best. They were helpful and thoughtful and very efficient. The best Starbucks can do!
Road Travel Vlogs
Unfriendly and rude cashier.
Atmosphere: 2
Food: 3
Service: 1
Diego Osorio
Those who serve you only stare at you and pay attention to you even after a long time. First Starbucks with terrible service.
Carol Lambert
I was served by a very friendly and polite gentleman call Ra. He was absolutely lovely. Happy holidays.
Atmosphere: 5
Food: 5
Service: 5
tom Miller
Service is terrible they do not know how to do their job debris stars are very unpolite I do not know how to do anything I asked him nicely to meet remake my drink and then continue to keep on doing it incorrectly the cashier does not know how to do anything I told him what to do to my coffee 14 times she forgot multiple things inside of my coffee and when I told the person making my coffee they forgot to add it they told me I have to go back to the counter and pay for the mistake that they made overall experience was terrible do not come to this location if you want to eat aggravation and walk out with nothing
jean salinas
Love this place, workers here really do their job amazingly, started coming here and not even 4 days went by they alr recognized me and my orders and alr had it making it while I was paying, one of the worker name Chris is super cool guy, he’ll have your drink ready to go
Atmosphere: 5
Food: 5
Service: 5
Elton
I made an order for two people, both of them were messed up.
Was disappointed that they couldn’t make a simple order correctly. I ordered a cappuccino and they couldn’t get it right twice. The froth was non-exist and in fact was a foam that tasted like dishwater/dish-soap. If they cannot get a simple cappuccino order correct, I could not expect them to make any of their more complex offerings correctly. The croissant I had was delicious however. Kudos to them for the food and unfortunately not their coffee.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chocolate Croissant
Jacob and Adam's Adventures
Clean and employees very nice
Atmosphere: 5
Food: 5
Service: 5
Sami G
Really bad experience like never before, very rude cashier, take our order wrong and not bathroom available for customers. Also today supposed to have a promo that was not available at this place.
Atmosphere: 1
Service: 1
叶晨丰
Great Starbucks location in the heart of New York! Power outlet, seating, and wifi are available. However, bathroom requires you to purchase something (needs a code).
Don't go to this location very poor customer service and manager. Kept staring at me without giving me my order avoid 373 5th ave Starbucks
When asked about restroom was bluntly told “it’s out of order “ . No apology no explanation given.
A staff member, with hands in their pockets and a nonchalant attitude, directed me to a seat. Although I was standing right in front, no one came to assist, and I had to wait for about 5 to 8 minutes while standing. I ordered a sweet coffee, but it didn’t taste like the one I used to have. When I asked for the bill, the staff stood by my side, waiting, seemingly to ensure I would leave a tip. Yes, I got good service, and the coffee was delicious... what a real disappointment.
Cris & David at 5:00pm on the 28th of Dec 24 were the best. They were helpful and thoughtful and very efficient. The best Starbucks can do!
Unfriendly and rude cashier.
Atmosphere: 2
Food: 3
Service: 1
Those who serve you only stare at you and pay attention to you even after a long time. First Starbucks with terrible service.
I was served by a very friendly and polite gentleman call Ra. He was absolutely lovely. Happy holidays.
Atmosphere: 5
Food: 5
Service: 5
Service is terrible they do not know how to do their job debris stars are very unpolite I do not know how to do anything I asked him nicely to meet remake my drink and then continue to keep on doing it incorrectly the cashier does not know how to do anything I told him what to do to my coffee 14 times she forgot multiple things inside of my coffee and when I told the person making my coffee they forgot to add it they told me I have to go back to the counter and pay for the mistake that they made overall experience was terrible do not come to this location if you want to eat aggravation and walk out with nothing
Love this place, workers here really do their job amazingly, started coming here and not even 4 days went by they alr recognized me and my orders and alr had it making it while I was paying, one of the worker name Chris is super cool guy, he’ll have your drink ready to go
Atmosphere: 5
Food: 5
Service: 5
I made an order for two people, both of them were messed up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Perfect for grabbing a little latte on the fifth!
Atmosphere: 4
Food: 4
Service: 4
Was disappointed that they couldn’t make a simple order correctly. I ordered a cappuccino and they couldn’t get it right twice. The froth was non-exist and in fact was a foam that tasted like dishwater/dish-soap. If they cannot get a simple cappuccino order correct, I could not expect them to make any of their more complex offerings correctly.
The croissant I had was delicious however. Kudos to them for the food and unfortunately not their coffee.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chocolate Croissant
Clean and employees very nice
Atmosphere: 5
Food: 5
Service: 5
Really bad experience like never before, very rude cashier, take our order wrong and not bathroom available for customers. Also today supposed to have a promo that was not available at this place.
Atmosphere: 1
Service: 1
Great Starbucks location in the heart of New York! Power outlet, seating, and wifi are available. However, bathroom requires you to purchase something (needs a code).
Atmosphere: 5
Food: 5
Service: 5
Loading...