Starbucks
165 Broadway, New York
(323) 585-1928
Recent Reviews
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wow waiting for one frappuccino for 20 minutes is just beyond “amazing”
and when i asked how long it’s gonna to take the guy said “it might take a little while” after 20 minutes of waiting already
just wow
Atmosphere: 1
Food: 1
Service: 1
In New York, even Starbucks staff are rude. Can you believe that?
Good location and a big spacious room. I only stopped in for an iced coffee but thought the vibes were good.
Atmosphere: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
The lady was very good at 5:30 PM and started kicking out people because they were closing. And her colleagues were telling her to relax because the store was closing at 6 PM.
Food: 4
Service: 2
I came here on a Saturday afternoon right before they closed but they were still so nice and accommodating. It was clean and plenty of seating. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
No outlets, no restrooms… what kind of medieval Starbucks is this? The hell did I walk into?
Atmosphere: 2
Food: 4
Service: 3
✅👍
Atmosphere: 5
Food: 5
Service: 5
I usually never leave negative reviews but this location deserves one. Employees working here are beyond rude.
Atmosphere: 1
Food: 3
Service: 1
People are so rude. Very bad customer service. This is my 2nd and last visit
Service: 1
Restaurantji Recommends
I visited the Starbucks at 165 Broadway (One Liberty Plaza) during my trip to NYC. The location is super convenient, especially if you’re exploring the Financial District or visiting the 9/11 Memorial.
The staff was friendly and efficient, ensuring my order was prepared quickly. The coffee tasted fresh, and the service was prompt.
The seating area was clean, though it was a bit limited, which is understandable given the busy location. It’s more of a grab-and-go spot, but there are a few seats if you need to rest for a moment.
Overall, it’s a reliable Starbucks with good service and quality coffee. Perfect for a quick stop while exploring the city.
Atmosphere: 5
Food: 5
Service: 5
It’s good if you like to wait an hour for a coffee
Meh! Food and coffee is typical Starbucks, but opening onn their posted time is evidently too hard to follow.
Atmosphere: 3
Food: 4
Service: 2
Worst Starbucks location ever! The staff don’t cake about the service, they just don’t cake! They are super rude with people and all the time on their cellphone
This one competes for the WORST service ever! Barista here don't give a s*** about your order, or where it's at. They forgot some of our drinks, but kept arguing that they didn't. Even though some folks from our group got their drinks 20 minutes before others did. Stay away and look for another starbucks!
Atmosphere: 1
Food: 3
Service: 1
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