Starbucks
152 W 45th St, New York
(212) 869-0619
Recent Reviews
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Went to this Starbucks today and was greeted by the nicest worker ever. I believe his name was “Santiago”. He greeted me and served me and was very sweet.
Atmosphere: 5
Food: 5
Service: 5
I ordered one Ice coffee and one caramel milkshake and I was charged for two Ice coffees and one milkshake.
I am not satisfied, they did not respect me.
Atmosphere: 1
Food: 1
Service: 1
I visited this Starbucks and ordered a coffee. When I asked the staff for the restroom code, I was told I needed to make a purchase. I explained that I had already bought a drink and that it was on my table, but the staff refused to believe me and insisted I bring the cup over as “proof” before giving me the code. I found this experience frustrating and disrespectful. As a paying customer, I expected a more trusting and courteous attitude. Very disappointing. I hope the store can improve its customer service and treat guests with more basic courtesy.
Atmosphere: 4
Food: 4
Service: 1
This place takes so long to make a drink with no line.
The vibe here is awesome, every employee greets you with joy and a smile on their faces.
Lots of space to sit, too. Music is nice and service fast despite the big people flow.
Keep in mind it is a loud place, not ideal if you're planning to work o read peacefully haha
3 little girls working here chit chatting away barely making any drinks.
Atmosphere: 1
Food: 1
Service: 1
I’ve never had a worse experience at a Starbucks location.
As a long-time loyal customer, Starbucks has always been my go-to place to work, relax, and take meetings on the go. Today, I was in a rush and needed to jump into an important client meeting—naturally, the first place that came to mind was Starbucks.
As soon as I arrived and joined my call, a staff member interrupted me mid-meeting to demand I make a purchase. I explained that I was currently in a meeting and would place an order as soon as it ended. Less than five minutes later, she returned and insisted I buy something immediately. This forced me to step away from a critical conversation just to comply.
After my meeting, I spoke with the manager to express my concerns, but was met with blatant rudeness and a dismissive comment: “If it was an important meeting, maybe don’t do it at Starbucks.” I was genuinely shocked by the lack of professionalism and courtesy.
This experience - especially from a place that brands itself on hospitality and customer loyalty. I’ve always respected Starbucks for its atmosphere and service, but this experience left me feeling unwelcome and disrespected. I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Best shaken espresso I’ve ever had at a Starbucks.
Atmosphere: 5
Food: 5
Service: 5
A very depressing atmosphere. Interior like a small, noisy train station. Toilet is bad and dirty.
Better to skip this one.
Atmosphere: 1
Food: 4
Service: 4
Fast and quality service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We found it by chance since there are many in the city but this is the best place. Everything clean, nice welcome and lots of choice from breakfast to lunch to finish with snack and dinner
Atmosphere: 5
Food: 5
Service: 5
Breakfast always there
Atmosphere: 5
Food: 5
Service: 5
5 STARS PLUS+Another Shout out to Lele. Lele was not only killing it making drinks one after another so quickly and efficiently ; but also made the drinks so delicious. Lele was extremely friendly too despite the crazy amount of drinks that had to be made. + Shout out to Nasir and Taylor! Nasir always makes the drinks exactly as you order them...delicious. Nasir also has a great customer service attitude. Kudos to Nasir! Taylor helped me add cash funds to my account and was very friendly and helpful with a great customer service attitude.
Atmosphere: 5
Food: 5
Service: 5
Would not give me a water
Atmosphere: 1
Food: 1
Service: 1
A Starbucks like any other, the service has not been particularly friendly, but anyone can have a bad day.
Kid-friendliness: Children are allowed
Wheelchair accessibility: It can be accessed.
Atmosphere: 3
Food: 5
Service: 4
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