I’ve been to a lot of Starbucks, but this one always stands out. The staff here are some of the friendliest and most considerate I’ve come across in any cafe; especially impressive given how busy it gets. And despite the volume, the drinks are consistently excellent!
Atmosphere: 3
Food: 5
Service: 5
Monse Aymacana
I love starbucks but this one was different, I asked for my cappuccino and si ce is hot here I asked them to make it warm so they gave me hot and I asked nicely to please make it warm and the guy took it back put it in the trash and made another one and gave me a hot one again, if they are tired well they need to realize that they work with customers
Atmosphere: 4
Food: 3
Service: 1
Nick 241
Amazing place with extremely friendly staff and would personally highly recommend
Atmosphere: 5
Food: 5
Service: 5
Alvin Zheng
The cashier was rude and unprofessional. She didn’t ask me if I wanted the receipt before throwing it in the trash.
Service: 1
rafael montilla
The person who served me was quite unpleasant. Nothing like your culture. You should keep in mind that this place has very poor service.
Atmosphere: 4
Food: 3
Service: 1
파르크.
Too much ice. It was grande size and i had about 3-5 sips. It's insane.
Atmosphere: 5
Food: 1
Service: 1
Frank Plageman
No bathroom.
Alejandra Castillo
It seems like there’s no supervisor, all girls were singing loudly and dancing, it was not only me who got annoyed, it’s ok if you enjoy working, but they should respect customers space too. They supposed to be working instead of acting like they are in a club!
Atmosphere: 1
Food: 3
Service: 3
ALON COHEN
Once I came to buy a coffee, but at the second time, I just asked for a glass of water but the bartender refused and said “you need to buy one”
Thats not a way to behave a customer, if it was your son or daughter ? You would never refused to give a piece of water
The best way to keep a customer for continue buy food or coffee is to be nice firstly
Atmosphere: 1
Food: 1
Service: 1
Mayer Lomner
Horrible customer service from Jessie I asked for a cup of water and she ignored me for a full minute! Worst customer service I ever experienced!
There is a lady who works in the cashier who is very impolite to the customer. I was ordering a cup of drink, and she said, "I can't see." She then asked me to read the details of the item I ordered for her. When I started reading, she immediately stopped me and took my smartphone to read it on her own.
During the whole process, I can feel her impatience and impoliteness to me, which ruins the positive image that I have for Starbucks.
As for that staff, if she can "see "this, I want to let her know that she is not doing a good job on her work and that she makes others feel like she is not well-educated and lacks manners.
Atmosphere: 1
Food: 3
Service: 1
Estrellita MacArthur
Absolutely no hard feelings, but I did encountered an argue with someone behind the counter. I asked them for an ice water, and they replied to me: - it’s a new policy that we cannot give free ice water anymore… I explained to them that we spent some money on hot chocolates, they went to ask their supervisor if it’s OK for me to get a free ice water….
I showed them the cup with my name on it, as a proof that I purchased something, then they gave me the water. Thank you.
Atmosphere: 4
Food: 5
Service: 2
Damian Cuny
Bad treatment from the staff!
Atmosphere: 3
Food: 2
Service: 1
Mª Ángeles Martínez
The people who work there not only do not listen to what is asked of them, but when they are told that they have done wrong, they put on a bad face. A smile and correct and polite treatment would be appreciated. My feeling in NY, I've been to several Starbucks, is that everyone works hard. I wonder if they are paid little or being unfriendly to the client is a requirement for hiring.
Atmosphere: 1
Food: 2
Service: 1
Juan Manuel Bilbao Kuri
Unfortunately in my experience, the service was not very friendly. Plus they gave me something I didn't ask for.
They do not seek to find solutions to your requests. A shame.
I’ve been to a lot of Starbucks, but this one always stands out. The staff here are some of the friendliest and most considerate I’ve come across in any cafe; especially impressive given how busy it gets. And despite the volume, the drinks are consistently excellent!
Atmosphere: 3
Food: 5
Service: 5
I love starbucks but this one was different, I asked for my cappuccino and si ce is hot here I asked them to make it warm so they gave me hot and I asked nicely to please make it warm and the guy took it back put it in the trash and made another one and gave me a hot one again, if they are tired well they need to realize that they work with customers
Atmosphere: 4
Food: 3
Service: 1
Amazing place with extremely friendly staff and would personally highly recommend
Atmosphere: 5
Food: 5
Service: 5
The cashier was rude and unprofessional. She didn’t ask me if I wanted the receipt before throwing it in the trash.
Service: 1
The person who served me was quite unpleasant. Nothing like your culture. You should keep in mind that this place has very poor service.
Atmosphere: 4
Food: 3
Service: 1
Too much ice. It was grande size and i had about 3-5 sips. It's insane.
Atmosphere: 5
Food: 1
Service: 1
No bathroom.
It seems like there’s no supervisor, all girls were singing loudly and dancing, it was not only me who got annoyed, it’s ok if you enjoy working, but they should respect customers space too. They supposed to be working instead of acting like they are in a club!
Atmosphere: 1
Food: 3
Service: 3
Once I came to buy a coffee, but at the second time, I just asked for a glass of water but the bartender refused and said “you need to buy one”
Thats not a way to behave a customer, if it was your son or daughter ? You would never refused to give a piece of water
The best way to keep a customer for continue buy food or coffee is to be nice firstly
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service from Jessie I asked for a cup of water and she ignored me for a full minute! Worst customer service I ever experienced!
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
There is a lady who works in the cashier who is very impolite to the customer. I was ordering a cup of drink, and she said, "I can't see." She then asked me to read the details of the item I ordered for her. When I started reading, she immediately stopped me and took my smartphone to read it on her own.
During the whole process, I can feel her impatience and impoliteness to me, which ruins the positive image that I have for Starbucks.
As for that staff, if she can "see "this, I want to let her know that she is not doing a good job on her work and that she makes others feel like she is not well-educated and lacks manners.
Atmosphere: 1
Food: 3
Service: 1
Absolutely no hard feelings, but I did encountered an argue with someone behind the counter.
I asked them for an ice water, and they replied to me: - it’s a new policy that we cannot give free ice water anymore…
I explained to them that we spent some money on hot chocolates, they went to ask their supervisor if it’s OK for me to get a free ice water….
I showed them the cup with my name on it, as a proof that I purchased something, then they gave me the water.
Thank you.
Atmosphere: 4
Food: 5
Service: 2
Bad treatment from the staff!
Atmosphere: 3
Food: 2
Service: 1
The people who work there not only do not listen to what is asked of them, but when they are told that they have done wrong, they put on a bad face. A smile and correct and polite treatment would be appreciated. My feeling in NY, I've been to several Starbucks, is that everyone works hard. I wonder if they are paid little or being unfriendly to the client is a requirement for hiring.
Atmosphere: 1
Food: 2
Service: 1
Unfortunately in my experience, the service was not very friendly. Plus they gave me something I didn't ask for.
They do not seek to find solutions to your requests. A shame.
Atmosphere: 2
Food: 4
Service: 2
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