Check out Xmas Blend '24, featuring Aged Sumatra coffee.
Asher
rude staff!!!!
Atmosphere: 1
Food: 1
Service: 1
catherine stackpole
No restroom
Service: 4
Wei Hai
i asked for a cup of iced water and they asked for 1.20 🤣 i asked why and they said this is not the normal starbucks it is THE NYU starbucks and that’s why they need to charge for the water too…??? im pretty sure the New York State Senate Bill 2023-S2981 requires food establishments to provide free tap water upon request. 💀💀💀💀
S Z
This Starbucks is usually very crowded, likely due to its proximity to the NYU campus. It almost feels like a monopoly since there aren’t many other cafes nearby. However, that doesn’t excuse the unprofessional service I experienced. I ordered a tea, which should be as simple as adding hot water to a cup with a tea bag. Unfortunately, my order was forgotten at first, and when I reminded the staff, they quickly made it but left the tea bag’s string and tag in the cup. Now, I have to drink it with the paper tag and string floating in my cup. Definitely not the experience you’d expect!
Atmosphere: 1
Food: 2
Service: 1
Daisy Dai
Do not come to this store! The staff here are extremely rude. I ordered the same item that usually costs me $6.4 at other locations, but here it was $10.7. When I asked for a cup of hot water, they charged me an additional 1.19, even though hot water is free at other stores. They also don’t accept customized orders. I can normally add cold foam to hot drinks at other Starbucks, but the manager here said NO. There are other Starbucks nearby, so I highly recommend avoiding this one.
Atmosphere: 1
Food: 1
Service: 1
Fabio Boccola
Very rude staff! Never seen anything like this!
Roberto Mosca
I was disappointed with my last visit to Starbucks. The customer service did not live up to my expectations. I hope the company can pay more attention to staff training in the future to ensure a more pleasant experience for all customers.
Atmosphere: 2
Service: 1
Jacom dlyang
better to go a normal starbucks, with nicer and more professional employees.
Atmosphere: 1
Food: 1
Service: 1
Meghan LaFlam
really bad, don’t waste your time here when there’s a million cute family-run shops in a single block radius for a better experience and a better price
Went in to purchase a cup,and the baristas was super sweet and patient with me as I loaded my gift card.
Atmosphere: 5
Service: 5
Valerie Seckler
Starbucks coffee at the West 4th Street shop is usually good and sometimes noteworthy but the service needs help. Baristas sometimes give customers a hard time or don't deal straight.
Vegetarian options: Fruit and cheese, and fruit and peanut butter, and hard boiled eggs and fruit "protein boxes" are on offer.
Atmosphere: 2
Food: 3
Service: 1
Sarah Deery
So rude
Service: 1
Pratyush Tewari
No seats. They have removed all the seats. It is huge place with grab and go situation.
Grant S
Another reminder of why you should hate unions as a consumer
Check out Xmas Blend '24, featuring Aged Sumatra coffee.
rude staff!!!!
Atmosphere: 1
Food: 1
Service: 1
No restroom
Service: 4
i asked for a cup of iced water and they asked for 1.20 🤣 i asked why and they said this is not the normal starbucks it is THE NYU starbucks and that’s why they need to charge for the water too…??? im pretty sure the New York State Senate Bill 2023-S2981 requires food establishments to provide free tap water upon request. 💀💀💀💀
This Starbucks is usually very crowded, likely due to its proximity to the NYU campus. It almost feels like a monopoly since there aren’t many other cafes nearby. However, that doesn’t excuse the unprofessional service I experienced. I ordered a tea, which should be as simple as adding hot water to a cup with a tea bag. Unfortunately, my order was forgotten at first, and when I reminded the staff, they quickly made it but left the tea bag’s string and tag in the cup. Now, I have to drink it with the paper tag and string floating in my cup. Definitely not the experience you’d expect!
Atmosphere: 1
Food: 2
Service: 1
Do not come to this store! The staff here are extremely rude. I ordered the same item that usually costs me $6.4 at other locations, but here it was $10.7. When I asked for a cup of hot water, they charged me an additional 1.19, even though hot water is free at other stores. They also don’t accept customized orders. I can normally add cold foam to hot drinks at other Starbucks, but the manager here said NO. There are other Starbucks nearby, so I highly recommend avoiding this one.
Atmosphere: 1
Food: 1
Service: 1
Very rude staff! Never seen anything like this!
I was disappointed with my last visit to Starbucks. The customer service did not live up to my expectations. I hope the company can pay more attention to staff training in the future to ensure a more pleasant experience for all customers.
Atmosphere: 2
Service: 1
better to go a normal starbucks, with nicer and more professional employees.
Atmosphere: 1
Food: 1
Service: 1
really bad, don’t waste your time here when there’s a million cute family-run shops in a single block radius for a better experience and a better price
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went in to purchase a cup,and the baristas was super sweet and patient with me as I loaded my gift card.
Atmosphere: 5
Service: 5
Starbucks coffee at the West 4th Street shop is usually good and sometimes noteworthy but the service needs help. Baristas sometimes give customers a hard time or don't deal straight.
Vegetarian options: Fruit and cheese, and fruit and peanut butter, and hard boiled eggs and fruit "protein boxes" are on offer.
Atmosphere: 2
Food: 3
Service: 1
So rude
Service: 1
No seats. They have removed all the seats. It is huge place with grab and go situation.
Another reminder of why you should hate unions as a consumer
Like 6 employees standing around doing nothing
Rude as hell
Fight back - don't spend money here
Atmosphere: 1
Food: 1
Service: 1
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