I ordered a Matcha chocolate from Starbucks Dubai. They ended up just making me a Matcha, even though I told them several times, but no, these bad people didn't understand me. After that, I went up to them and said that it wasn't my order. They redid the order, and instead of putting on a different label with my name, they put on a label with my name from the trash. What kind of service is this? One star.
Atmosphere: 3
Food: 5
Service: 1
Denise
Such a top-notch Starbucks! Andrew from the 5 a.m. crew went above and beyond today. I love that early-morning energy. Thanks for the kindness and amazing barista skills!
Atmosphere: 5
Food: 5
Service: 5
張量雅（Leon Chang）
Love the staff here. I usually order on Starbucks app and pick up there. They’re always fast and reliable, often leaving a “enjoy” mark or smiley face on my drink, so heartwarming!
Atmosphere: 5
Food: 5
Service: 5
Kangqi Yu
bad altitude
Atmosphere: 3
Food: 2
Service: 1
Alex Smotritsky
Great breakfast
Atmosphere: 5
Food: 5
Service: 5
Murat Kılıç
English version: This morning, while waiting in line for coffee at your store, I politely asked a staff member for the restroom code. She shouted at me and treated me very badly. I will never come to this location again, and I strongly recommend that you employ staff who treat customers with respect.
Atmosphere: 2
Food: 4
Service: 1
Nathaniel Britten
Understaffed and very rude
Atmosphere: 1
Food: 1
Service: 1
daromie despinosse
I got a 1st degree burn on my tounge. I ordered a cold drink. Didn't get served that. Also sent my drink back 2 times. Way too heavy handed with the recipes. Finally broke down and ordered my go to, hazelnut frap. All l tasted was syrup. I just left, with my burned tounge.
Update: The company replied to this review and left a number. I just called the number. I was on the phone for 20 min. There was no kind of resolution or compensation. Instead it was a call documenting my experience. The call was a waste of my time.
randall carpenter
Not sure how this team makes their coffees MORE acidic and watery, but that’s one of the most consistent aspects to the experience of this store.
The baristas are always hanging around, chatting, only pausing convos with each other if pushed to, that sort of lovely energy ….when there’s a huge waiting line you would think they would put in some more effort? No! Miraculously, it would seem they slow down even more. Out of annoyance or entitlement? Unclear. No joke, I watched a barista saunter from the espresso machine to the iced coffee and it took a good 10 seconds for him just to take the steps….a journey that would have taken any normal person a nanosecond.
It’s clear the problems here are management and just overall integrity. They simply don’t care. They have figured out a way to cheat the system and do it “their way” with “their friends”. No one here is running the ship. And it’s sinking.
Worst drinks in any Starbucks I’ve ever been to and I worked at corporate and Pike Place itself.
Wanda Collado
Staff are absolutely rude, disrespectful and unprofessional. NO OUTLET, music was ridiculously loud, drink was incorrect. NOT clean tables were dirty and sticky
Shame on owners for allowing this behavior and tolerating the unprofessionalism.
Order was fast. Location was clean and it has a public restroom. That said, it has no outlets and the music is obnoxiously loud. So it's a give and take.
Atmosphere: 2
Food: 5
Service: 5
J. Coore
Terrible manners. Terrible coffee. Lattes and macchiatos just taste like hot milk. Asked if my latte could be remade one time and they were upset with me for not taking their cup of hot milk with a splash of coffee and being satisfied. Save your money. Just warm up some milk in the microwave at home.
Atmosphere: 1
Food: 2
Service: 1
Atao Liu
Terrible service. Long waiting, steamed milk for 2 minutes. Paid 7 dollars. Oatmilk latte.
Atmosphere: 1
Food: 1
Service: 1
MA3L33
Thank you! to the barista
Service: 5
dewdewh
When I was entering for some coffee and a cake pop, a worker had said I'm to black to be in here and that I don't belong here?! THAT WAS VERY DISGUSTING AND IT WAS TO MY FACE?! I hope you guys get shut down. DO NOT GO TO THIS STARBUCKS!!!!!!!
I ordered a Matcha chocolate from Starbucks Dubai. They ended up just making me a Matcha, even though I told them several times, but no, these bad people didn't understand me. After that, I went up to them and said that it wasn't my order. They redid the order, and instead of putting on a different label with my name, they put on a label with my name from the trash. What kind of service is this? One star.
Atmosphere: 3
Food: 5
Service: 1
Such a top-notch Starbucks! Andrew from the 5 a.m. crew went above and beyond today. I love that early-morning energy. Thanks for the kindness and amazing barista skills!
Atmosphere: 5
Food: 5
Service: 5
Love the staff here. I usually order on Starbucks app and pick up there. They’re always fast and reliable, often leaving a “enjoy” mark or smiley face on my drink, so heartwarming!
Atmosphere: 5
Food: 5
Service: 5
bad altitude
Atmosphere: 3
Food: 2
Service: 1
Great breakfast
Atmosphere: 5
Food: 5
Service: 5
English version:
This morning, while waiting in line for coffee at your store, I politely asked a staff member for the restroom code. She shouted at me and treated me very badly. I will never come to this location again, and I strongly recommend that you employ staff who treat customers with respect.
Atmosphere: 2
Food: 4
Service: 1
Understaffed and very rude
Atmosphere: 1
Food: 1
Service: 1
I got a 1st degree burn on my tounge. I ordered a cold drink. Didn't get served that. Also sent my drink back 2 times. Way too heavy handed with the recipes. Finally broke down and ordered my go to, hazelnut frap. All l tasted was syrup. I just left, with my burned tounge.
Update: The company replied to this review and left a number. I just called the number. I was on the phone for 20 min. There was no kind of resolution or compensation. Instead it was a call documenting my experience. The call was a waste of my time.
Not sure how this team makes their coffees MORE acidic and watery, but that’s one of the most consistent aspects to the experience of this store.
The baristas are always hanging around, chatting, only pausing convos with each other if pushed to, that sort of lovely energy ….when there’s a huge waiting line you would think they would put in some more effort? No! Miraculously, it would seem they slow down even more. Out of annoyance or entitlement? Unclear. No joke, I watched a barista saunter from the espresso machine to the iced coffee and it took a good 10 seconds for him just to take the steps….a journey that would have taken any normal person a nanosecond.
It’s clear the problems here are management and just overall integrity. They simply don’t care. They have figured out a way to cheat the system and do it “their way” with “their friends”. No one here is running the ship. And it’s sinking.
Worst drinks in any Starbucks I’ve ever been to and I worked at corporate and Pike Place itself.
Staff are absolutely rude, disrespectful and unprofessional. NO OUTLET, music was ridiculously loud, drink was incorrect. NOT clean tables were dirty and sticky
Shame on owners for allowing this behavior and tolerating the unprofessionalism.
Restaurantji Recommends
Order was fast. Location was clean and it has a public restroom. That said, it has no outlets and the music is obnoxiously loud. So it's a give and take.
Atmosphere: 2
Food: 5
Service: 5
Terrible manners. Terrible coffee. Lattes and macchiatos just taste like hot milk. Asked if my latte could be remade one time and they were upset with me for not taking their cup of hot milk with a splash of coffee and being satisfied. Save your money. Just warm up some milk in the microwave at home.
Atmosphere: 1
Food: 2
Service: 1
Terrible service. Long waiting, steamed milk for 2 minutes. Paid 7 dollars. Oatmilk latte.
Atmosphere: 1
Food: 1
Service: 1
Thank you! to the barista
Service: 5
When I was entering for some coffee and a cake pop, a worker had said I'm to black to be in here and that I don't belong here?! THAT WAS VERY DISGUSTING AND IT WAS TO MY FACE?! I hope you guys get shut down. DO NOT GO TO THIS STARBUCKS!!!!!!!
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