Starbucks
475 W 57th St, New York
(212) 247-5489
Recent Reviews
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I give it all two they just need better staff that short Asian dude with the beanie is rude.
Atmosphere: 2
Food: 2
Service: 2
I wanted to share my recent experience at your establishment. I ordered a cold drink but was given a hot drink instead. When I asked for a replacement, an employee named Karl seemed upset and made comments that felt unprofessional.
Even though this situation was minor, the feeling it left was real. It made me uncomfortable and unable to stay and enjoy my time in peace. On top of that, the replacement drink tasted watery and didn’t meet the quality I expected.
I believe customers should feel welcomed and valued, even when mistakes happen. I hope you’ll address this to improve the experience for others.
Thank you for your time,
Atmosphere: 1
Food: 2
Service: 1
Ordered two coffees through DoorDash, and both of them were wrong. The first one had no sweet cream in it at all and instead of cold foam it was whipped cream. The second one also did not have any sweet cream. When I called to resolve it The woman basically told me there was nothing they could do. DoorDash also only offered me $5 dollars on a $30 order. Whoever I talked to on the phone acted like they did not care at all.
I am so sad. I spent 9 bucks on bad coffee. For one it took forever to get my coffee, there was no line too! I did not have anywhere to go so I just waited. As for the quality of the drink... it was horrible. I cannot even finish it. I got an iced sugar cookie almond latte, and it tastes like they forgot to make it with blonde espresso. It also tastes like a normal latte with no flavored syrup. In all, unsatisfied.
Atmosphere: 2
Food: 2
Service: 3
Very small Starbucks with not enough places to sit down.
Atmosphere: 2
Food: 4
Service: 2
I wonder why Starbucks branches are generally so cold
Atmosphere: 2
Food: 2
Service: 2
Unprofessional attitude, not paying attention to the customers
Love this Starbucks! Always try and stop by on my way to work! Definitely had to pick up a pumpkin spice for the season!
Atmosphere: 5
Food: 5
Service: 5
A little coffee
Code is 2355
Restaurantji Recommends
Such kind staff I love it
Atmosphere: 5
Food: 5
Service: 5
The SWEETEST staff, just the best
Atmosphere: 5
Food: 5
Service: 5
Everyone is so welcoming , I never have to wait long! Love the team , thank you !
Atmosphere: 5
Food: 5
Service: 5
Everyone is so welcoming , I never have to wait long! Love the team , thank you !
Atmosphere: 5
Food: 5
Service: 5
Good drinks. Fast service. Nice staff. New coffee machine brews coffee fresh on the spot.
Atmosphere: 4
Food: 5
Service: 5
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