Really enjoyed my experience at this Starbucks. Ran in to grab a quick drink and dodge the rain. Sho was incredible; friendly, polite and attentive. She really made sure I got exactly what I needed. I can’t say the same about other locations I’ve visited but I’ll be coming back to this one.
Service: 5
Roshni Bernadette Abayasekara
I love the Starbucks on 59th and Columbus (onto 9 th Avenue). It has to be one of my favourite Starbucks in New York city because it's small, personal and cosy and the staff are often very pleasant.
It's a great Midtown place to get some work done while people watching. Plus the store is always drenched in afternoon sunlight and warm sunshine, which I love. It’s not to busy and wait times are never long at all.
Their iced latte is lovely with a dollop of whipped cream and I recommend getting the vanilla syrup sweetener which makes it just the way my family made it for me in days gone by - minus the ice and in the fridge.
Enjoy this summer treat.
Atmosphere: 5
Food: 5
Service: 5
Inti
Apart from the unreasonable high prices for burnt coffee, this particular location lacks a bathroom and any space
Atmosphere: 1
Food: 1
Service: 1
Faiding
Like the other reviews said, terrible customer service. Whoever the dude that just stares at the floor while the girl is busy doing everything needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
M B
Food came out wayyy after my espresso due several employees not paying attention, dancing and chit chatting *** Post Repy*** No, i do not wish to contact you to give additional details, If you cared to know you would have simply checked the tapes for the 5 minutes prior to my review. I gave my honest review and I'm spending my money elsewhere now, that's what I'm willing to do.
Atmosphere: 1
Food: 3
Service: 1
K K
I’m not exactly sure what Brandon‘s problem is But his customer service is absolutely poor. He’s always on his phone, he looks at me as if I disgust him I don’t know him from a can of paint. My drink is always wrong and when I express in a very respectful way I receive a very bad attitude in response. That is when he finds to the time to stop flirting with his girlfriend. PDA at work? I get it but save it for your break especially when you have people waiting for their food. I added a photo of the people I’m speaking about. Message receive I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Alex Alexandrov
Overall quite good and fast. One staffer I encountered may need a little more training on how to be friendly but no biggie.
Atmosphere: 4
Food: 4
Service: 4
Ashley Zacca
Waited 10 min for egg bites
Harshil Joshi
As someone who always comes here, my drinks are perfectly made every time, and the staff are amazing. The only thing I wish could happen is to add more tables and chairs inside the cafe.
Atmosphere: 4
Food: 5
Service: 5
Worayada Pam Pitakanonda
The space here is much smaller, unlike the photos in the past. Only 3 small tables and the floor isn’t very clean. Coffee was great but if you’re looking to work here the space is much smaller than before.
The best Starbucks in the city! Super friendly staff who are always willing to accomodate any customisation of my favourite beverage. Love the cran merry orange refresher - especially with extra dried cranberries - a real winner. These guys make a super refresher! Love going here every day … the staff put a smile on my face every visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Mike B.
Man, I always received personalized and warm reception at SB, but this dude at 8 am made me want to go back to bed and never come out. He was happy because he was singing with the music, but personal skills, below zero.
Atmosphere: 3
Food: 3
Service: 1
Celeste Vanya
Thank you to Dominique for making my day a little better. You have a charismatic and contagious personality. This Starbucks is lucky to have you!!!
Atmosphere: 5
Food: 5
Service: 5
Cameron Sands
got my order wrong 3 TIMES. I just gave up and took the messed up drink. This is the third time this has happened to me at this location.
Dimitri Bizun
I made a mistake with my order, choosing 59th and Columbus instead of 59th and 9th. When I got to 59th and 9th, I explained the situation and asked if they could help—cancel, move the order, anything—just so I could get my coffee. They told me to contact customer service. After all this, I lost 40 minutes and still didn’t get my coffee. Thank you, Starbucks! I admit it was my mistake, but I don’t think I’ll risk ordering from Starbucks again to avoid wasting my time
Really enjoyed my experience at this Starbucks. Ran in to grab a quick drink and dodge the rain. Sho was incredible; friendly, polite and attentive. She really made sure I got exactly what I needed. I can’t say the same about other locations I’ve visited but I’ll be coming back to this one.
Service: 5
I love the Starbucks on 59th and Columbus (onto 9 th Avenue). It has to be one of my favourite Starbucks in New York city because it's small, personal and cosy and the staff are often very pleasant.
It's a great Midtown place to get some work done while people watching. Plus the store is always drenched in afternoon sunlight and warm sunshine, which I love. It’s not to busy and wait times are never long at all.
Their iced latte is lovely with a dollop of whipped cream and I recommend getting the vanilla syrup sweetener which makes it just the way my family made it for me in days gone by - minus the ice and in the fridge.
Enjoy this summer treat.
Atmosphere: 5
Food: 5
Service: 5
Apart from the unreasonable high prices for burnt coffee, this particular location lacks a bathroom and any space
Atmosphere: 1
Food: 1
Service: 1
Like the other reviews said, terrible customer service. Whoever the dude that just stares at the floor while the girl is busy doing everything needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Food came out wayyy after my espresso due several employees not paying attention, dancing and chit chatting
*** Post Repy***
No, i do not wish to contact you to give additional details, If you cared to know you would have simply checked the tapes for the 5 minutes prior to my review. I gave my honest review and I'm spending my money elsewhere now, that's what I'm willing to do.
Atmosphere: 1
Food: 3
Service: 1
I’m not exactly sure what Brandon‘s problem is But his customer service is absolutely poor. He’s always on his phone, he looks at me as if I disgust him I don’t know him from a can of paint. My drink is always wrong and when I express in a very respectful way I receive a very bad attitude in response. That is when he finds to the time to stop flirting with his girlfriend. PDA at work? I get it but save it for your break especially when you have people waiting for their food. I added a photo of the people I’m speaking about. Message receive I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Overall quite good and fast. One staffer I encountered may need a little more training on how to be friendly but no biggie.
Atmosphere: 4
Food: 4
Service: 4
Waited 10 min for egg bites
As someone who always comes here, my drinks are perfectly made every time, and the staff are amazing. The only thing I wish could happen is to add more tables and chairs inside the cafe.
Atmosphere: 4
Food: 5
Service: 5
The space here is much smaller, unlike the photos in the past. Only 3 small tables and the floor isn’t very clean. Coffee was great but if you’re looking to work here the space is much smaller than before.
Restaurantji Recommends
The best Starbucks in the city! Super friendly staff who are always willing to accomodate any customisation of my favourite beverage. Love the cran merry orange refresher - especially with extra dried cranberries - a real winner. These guys make a super refresher! Love going here every day … the staff put a smile on my face every visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Man, I always received personalized and warm reception at SB, but this dude at 8 am made me want to go back to bed and never come out. He was happy because he was singing with the music, but personal skills, below zero.
Atmosphere: 3
Food: 3
Service: 1
Thank you to Dominique for making my day a little better. You have a charismatic and contagious personality. This Starbucks is lucky to have you!!!
Atmosphere: 5
Food: 5
Service: 5
got my order wrong 3 TIMES. I just gave up and took the messed up drink. This is the third time this has happened to me at this location.
I made a mistake with my order, choosing 59th and Columbus instead of 59th and 9th. When I got to 59th and 9th, I explained the situation and asked if they could help—cancel, move the order, anything—just so I could get my coffee. They told me to contact customer service. After all this, I lost 40 minutes and still didn’t get my coffee. Thank you, Starbucks! I admit it was my mistake, but I don’t think I’ll risk ordering from Starbucks again to avoid wasting my time
Atmosphere: 1
Service: 1
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