Starbucks
100 William St, New York
(212) 509-9709
Recent Reviews
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Sometimes they don’t make the drink perfect but most of the staff is super friendly
Worst starbucks ever .. very unprofessional and rude . I had ordered a strawberry açaí WITHOUT strawberries and the lady who made it i guess didn’t read that I didn’t want strawberries so when I told her to remake she huffed and puffed and redid my drink in the laziest way possible . she took another cup and dumped it in there .. the seeds and pulp of strawberries was still in my drink so i asked her to make it again and she got even more upset . I’m pretty sure she was the manager as well .. I asked for a refund and she didn’t even refund me the WHOLE amount that I paid . Never going there again . They need to fire that lady with her nasty attitude especially if she’s manager .
Atmosphere: 1
Service: 1
The person that helped me was not welcoming at all. She asked me about a drink. She asked if I wanted lemonade with it, or water. I asked, which one is better. She then tells me I don't know nonchalantly, as if she didn't care! I didn't like that! You work in Starbucks! I'm asking you a question about the product on which one is better, and you tell me with a stupid look, that you don't know!? 🤨 How do you work in a coffee shop, and don't even have a recommendation on what is what, or what is better! 🤨 🙎🏽♂️
Atmosphere: 4
Food: 3
Service: 1
Quality is low par
Atmosphere: 1
Food: 2
Service: 2
Rude staff
Service: 1
Certainly the worst Starbucks I've ever been to. I've had terrible service every time I've come here, and I return believing that maybe 'it's just one of those days'.
Diamond, the shorter, stouter African American woman, has an incredibly disgusting attitude. She's rude, unpleasant, and wholly inappropriate.
Did I mention unprofessional? I asked for lite ice, and instead of using a strainer to correct her mistake, she decided to play with my drink by free-pouring/dirty-dumping my coffee, making a mess by causing ice to plop and splash coffee on the cup. This is isn’t a bar!
On top of that, although I had so little coffee left, she figured filling the cup to the brim with milk would be a better idea serving coffee, for which I paid. Further, she was giving such bad energy! At that point, I didn't even want to engage, considering she was quick to have back and forths.
So many people are looking for jobs and appreciate their employment. This employee is not one of them.
Atmosphere: 1
Food: 1
Service: 1
worst customer service of any starbucks in the city. avoid.
Service: 1
Very rude staff
Atmosphere: 1
Food: 3
Service: 1
Lack of customer service, slow even if the store is not busy.
Atmosphere: 1
Food: 1
Service: 1
Really rude staff!!
Starbucks coffee is great as usual.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Up to now, the worst starbucks’ staff I have ever seen. The severs are extremely terrible.
Staff was incredibly rude, unprofessional, disrespectful. Never in my life have I experienced something like this. Never go here save your money
Atmosphere: 1
Service: 1
Unefficient costumer service, the staff is always talking and playing around. Honestly they are very friendly but very slow, they have enough staff to be efficient so not sure What’s wrong, they seem to be having a good time tho lol
Atmosphere: 1
Food: 3
Service: 2
They didn’t take the right order
Atmosphere: 4
Food: 3
Service: 2
I brought 2 lemon pound cakes which were fresh. Also I bought a caramel crunch frappe which was awesome. Gerald and Rich were very respectful and helpful. Gerald help me pick the drink and he was patient. So was rich. This place is open mon- sun. So if you are there on the weekend stop by if your a tourist stop by. Compared to the other Starbucks location in that area this is a very nice Starbucks with respectful employees. Rich made my drink to perfection. 100 Williams street in Manhattan. 2,3,4,5 trains to Fulton street 2or 3 train is closer
Atmosphere: 5
Food: 5
Service: 5
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