Starbucks
1261 Lexington Ave, New York
(212) 879-1764
Recent Reviews
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5 in the afternoon and they don't have most of their food menu anymore. Also, music is too loud. But nice staff and I'm happy I can sit down (it's not much to ask for but sometimes it's hard in Manhattan).
Atmosphere: 3
Food: 4
Service: 5
wow! ❤️❤️❤️
lovely service!
Atmosphere: 5
Food: 5
Service: 5
Great staff and food!
Atmosphere: 5
Food: 5
Service: 5
Someone removed my review, so I’m posting it again. A couple of months ago, I had a terrible experience at this location with an employee named Jules(or Jewel). I ordered two sandwiches, and after charging me, she then tells me they don’t have one of them. No apology, nothing—just asked if I wanted my money back. I asked why she’d charge me if they didn’t have it, and all I got was a smug look and silence.
She gave me an alternative, but both sandwiches ended up being frozen in the middle. I told her they were inedible, and again, no apology—just another dismissive look and the same question about a refund. When I asked if she could remake them properly, she blamed the oven settings she was “trained” to use, with zero accountability or concern.
When I asked for a manager, she claimed there wasn’t one and went to the back, supposedly to get a card for the area manager, but then disappeared. This was a horrible experience—this location needs to get it together.
Service: 1
Not that clean and understaffed
Atmosphere: 1
Food: 1
Service: 1
Please fire Jules terrible customer service and big attitude problem with wait time is outstanding please teach her the rules and guidelines or just fire her
The staff is great. Love them boots down. The chairs on the other hand hurt and I'm worried it's gonna induce a blood clot that will kill me. But other than that no complaints about anything else.
Atmosphere: 4
Food: 5
Service: 5
This location is hit and miss depending on the barista working. I wish people would.just read what we order and not assume everyone likes drinks loaded with enormous amounts of sugar!!!
The employees are always very nice and silly here! I can't forget about animal hat day. Love visiting before my doctor's appointments.
Service: 5
I visit this location every morning, and the openers at this Starbucks are truly exceptional. From the moment you walk in, they greet you with a warm smile and make you feel welcome. Their attention to detail when crafting your drink is impressive, and they always strive to make sure it's just the way you like it. Not only are they efficient and professional, but they also go above and beyond to ensure your experience is a pleasant one. Overall, the employees at this Starbucks are a shining example of excellent customer service and dedication to their craft.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is hit and miss depending on the barista working. I wish people would.just read what we order and not assume everyone likes drinks loaded with enormous amounts of sugar!!!
Not having a bucket of ice coffee in sale in summer is ridiculous for such a big chain
Atmosphere: 1
Food: 1
Service: 1
half a cup of cappucino for $6
Typical Starbucks. Name spelled completely wrong. Fast dispatch.
Atmosphere: 2
Food: 5
Service: 2
This particular outlet of Starbucks has a really small seating which will be filled most of the time.This one is good option for a takeaway. And do their coffees really even need a review?:
Atmosphere: 3
Food: 3
Service: 3
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