Coffee was okay but the service was really disappointing. The workers are chatting with each other without paying attention to customers. The restroom was out of order which was very inconvenient being at a coffee shop. They also did not have any forks and offered a spoon for pastries. No restrooms to wash hands and no forks. I absolutely do not want to touch pastries with unwashed hands so i had to somehow eat with spoons. Also, i was just taking like 3 seconds videos to put it on my IG story and the security said no recording inside the coffee shop. Like, what? Am i at some sort of museum or something?
Besides, that same security was very rude to other customers where they were sitting on the corner table by the entrance. He started to push their table further into the coffee shop without asking or informing them first. They freaked out and that’s when he tells them he wants to put his chair next to the entrance door so he can sit. Again, what is this behavior?
I won’t be coming back here.
Atmosphere: 2
Food: 2
Service: 1
Kylie Tan
The employees working in the afternoon (2pm) on Saturday November 22nd were extremely rude. When we had questions on the holiday menu, instead of kindly helping us, they were smirking, impatient, and rolling their eyes. I never leave Google reviews, but that behavior was unacceptable, so I wanted to share my experience.
Jake Cronin
Weird and judgy ordering experience. It was a disappointing combination of being both rude and unhelpful.
Atmosphere: 1
Food: 1
Service: 1
Kathryn Harriman
Stumptown in the Village is easily one of the best coffee spots in the city, and a huge part of that is Lauren, the manager. It’s a busy location and she truly never stops moving. You’ll see her handling a dozen things at once, but it never takes away from the care she gives customers. She somehow manages to run the shop flawlessly and still make time to greet people, solve problems, or just make someone’s day.
The whole team is awesome. It makes a huge difference at these types of spots to have great staff. But I still can’t say enough about how great Lauren makes this place. It’s a completely different vibe when she’s not here. Never bad, but just not quite as special.
Atmosphere: 5
Food: 5
Service: 5
Mehdi Sijelmassi
Very solid coffee and dope that they don’t charge extra for oat milk. WiFi was a little weak though had to use my hotspot
Sofia
I’d only tried Stumptown Coffee once before—and that was at an independent café, not one of their own locations. Recently, I met a friend at one of their stores, and it turned out to be a great spot to catch up. The space is on the smaller side, so there’s a security guard managing how many people can enter at a time. Inside, the shop is charming, with beautiful historic architectural details, and the coffee was excellent. The cozy atmosphere paired with high-quality drinks makes it well worth a visit. Just a heads-up: the bathroom door is automatic and surprisingly confusing—I’ve never seen anything quite like it!
Atmosphere: 5
Food: 5
Service: 5
ניצן ברנד
Amazing coffee!! I’m a snob and really enjoyed having coffee here. Great vibes and service too.
Atmosphere: 5
Food: 5
Service: 5
Terence Lee
Coffee was good! Service was average
Alon Juwal
Very beautiful cafe but the coffee and service are pretty mediocre and so is the vibe.
Coffee is decent but nothing particularly special. They have nice outdoor seating, as well as indoors.
Atmosphere: 4
Food: 4
Service: 4
Karl Backlund
Nice ambiance. Staff is aloof and not “awake” at work. Slow and lack of awareness. I asked for my order and she said it hadn't arrived. 15min later nothing, asked again and was met with frustration they had forgotten it and with an attitude. Stumptown management train these guys.
Atmosphere: 4
Service: 1
Paul Eugin Francis
I stopped by Stumptown Coffee Roasters in NYC and absolutely loved the coffee. The Ethiopian roast flat white was fantastic – smooth with hints of sweet fruit and jasmine. The location itself has a great vibe, perfect for enjoying a proper cup.
That said, the service let the experience down a little. The staff taking orders didn’t feel very friendly or welcoming – almost like I was bothering them when asking a couple of questions about the coffee and getting beans ground. I also only later found out you get a half-price coffee when buying beans, which wasn’t mentioned at the counter. Bit of a shame, as that could have made the experience even better.
Great coffee, great space – just wish the customer interaction matched the quality of the drinks.
Atmosphere: 5
Food: 4
Service: 2
M D
Bad coffee, limited choice of mediocre not fresh pastry Expensive…
Amazing coffee!!
Coffee was okay but the service was really disappointing. The workers are chatting with each other without paying attention to customers. The restroom was out of order which was very inconvenient being at a coffee shop. They also did not have any forks and offered a spoon for pastries. No restrooms to wash hands and no forks. I absolutely do not want to touch pastries with unwashed hands so i had to somehow eat with spoons. Also, i was just taking like 3 seconds videos to put it on my IG story and the security said no recording inside the coffee shop. Like, what? Am i at some sort of museum or something?
Besides, that same security was very rude to other customers where they were sitting on the corner table by the entrance. He started to push their table further into the coffee shop without asking or informing them first. They freaked out and that’s when he tells them he wants to put his chair next to the entrance door so he can sit. Again, what is this behavior?
I won’t be coming back here.
Atmosphere: 2
Food: 2
Service: 1
The employees working in the afternoon (2pm) on Saturday November 22nd were extremely rude. When we had questions on the holiday menu, instead of kindly helping us, they were smirking, impatient, and rolling their eyes. I never leave Google reviews, but that behavior was unacceptable, so I wanted to share my experience.
Weird and judgy ordering experience. It was a disappointing combination of being both rude and unhelpful.
Atmosphere: 1
Food: 1
Service: 1
Stumptown in the Village is easily one of the best coffee spots in the city, and a huge part of that is Lauren, the manager. It’s a busy location and she truly never stops moving. You’ll see her handling a dozen things at once, but it never takes away from the care she gives customers. She somehow manages to run the shop flawlessly and still make time to greet people, solve problems, or just make someone’s day.
The whole team is awesome. It makes a huge difference at these types of spots to have great staff. But I still can’t say enough about how great Lauren makes this place. It’s a completely different vibe when she’s not here. Never bad, but just not quite as special.
Atmosphere: 5
Food: 5
Service: 5
Very solid coffee and dope that they don’t charge extra for oat milk. WiFi was a little weak though had to use my hotspot
I’d only tried Stumptown Coffee once before—and that was at an independent café, not one of their own locations. Recently, I met a friend at one of their stores, and it turned out to be a great spot to catch up. The space is on the smaller side, so there’s a security guard managing how many people can enter at a time. Inside, the shop is charming, with beautiful historic architectural details, and the coffee was excellent. The cozy atmosphere paired with high-quality drinks makes it well worth a visit. Just a heads-up: the bathroom door is automatic and surprisingly confusing—I’ve never seen anything quite like it!
Atmosphere: 5
Food: 5
Service: 5
Amazing coffee!! I’m a snob and really enjoyed having coffee here. Great vibes and service too.
Atmosphere: 5
Food: 5
Service: 5
Coffee was good! Service was average
Very beautiful cafe but the coffee and service are pretty mediocre and so is the vibe.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Coffee is fine but over $5 for a stale croissant.
Atmosphere: 3
Food: 1
Service: 4
Coffee is decent but nothing particularly special. They have nice outdoor seating, as well as indoors.
Atmosphere: 4
Food: 4
Service: 4
Nice ambiance. Staff is aloof and not “awake” at work. Slow and lack of awareness. I asked for my order and she said it hadn't arrived. 15min later nothing, asked again and was met with frustration they had forgotten it and with an attitude. Stumptown management train these guys.
Atmosphere: 4
Service: 1
I stopped by Stumptown Coffee Roasters in NYC and absolutely loved the coffee. The Ethiopian roast flat white was fantastic – smooth with hints of sweet fruit and jasmine. The location itself has a great vibe, perfect for enjoying a proper cup.
That said, the service let the experience down a little. The staff taking orders didn’t feel very friendly or welcoming – almost like I was bothering them when asking a couple of questions about the coffee and getting beans ground. I also only later found out you get a half-price coffee when buying beans, which wasn’t mentioned at the counter. Bit of a shame, as that could have made the experience even better.
Great coffee, great space – just wish the customer interaction matched the quality of the drinks.
Atmosphere: 5
Food: 4
Service: 2
Bad coffee, limited choice of mediocre not fresh pastry
Expensive…
Bad and expensive
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Pastries
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