Subway
33 West End Ave 1st Floor, New York
(212) 974-6191
Recent Reviews
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My friend and I were appalled to find this subway operating without a single AC unit in 96-degree weather, (and it was well over 100 degrees in the store.) The lovely man who helped us was clearly heat-EXHAUSTED and DEHYDRATED. This is unacceptable for the workers' well-being and should be addressed immediately. My sandwich didn't even need to be warmed up. !!!!!
I walked in today prior to 8:45 PM and they turned me away saying they were already closing up since 8:30 PM. The hours online explicitly state store closure at 9:00 PM. It was raining outside and limited options for food. Rude staff tonight - 05/22.
Do not order online!
I placed an order online, but it was incorrect. I immediately requested to cancel it, yet the company still withdrew the money from my account. Since then, I’ve tried calling multiple times, but none of their phone numbers seem to work. Very disappointing experience.
store guy is very slow and lazy .he is sleeping in the store.should be go home.
It is a very good subway and all the workers are nice and friendly. I have never had a bad sandwich there and they always make it perfectly.
Atmosphere: 5
Food: 5
Service: 5
Overpriced breakfast combo
AND THERE IS NO COFFEE!
Food: 3
Service: 2
My son loves the sandwich
Atmosphere: 5
Food: 5
Service: 5
They closed more than 30 minutes before their actual closing time
Service: 1
They don’t let you use your rewards! No matter how much you buy or how much you tip them, don’t think you’re going to use your reward points.
Atmosphere: 1
Food: 5
Service: 1
Their scanner don’t work they be scamming me. It hasn’t worked in so long and they haven’t fixed it yet. I swear they don’t fix it on purpose. I’m just trying to redeem a 6 inch and they don’t even scan. I had to pay 8 buckoronies for that. Absolute diabolical scammers. 1/10Edit: one of the workers were chill like that? just bc of him 6/10
Atmosphere: 1
Food: 3
Service: 4
Restaurantji Recommends
Opens much later than stated time
It was great
NYC has 1mil+ Delis and Bodegas. I came for the fresh baked chocolate chip cookies.
Atmosphere: 1
Food: 2
Service: 4
Super rude staff especially around 4-5 pm on a Thursday
Sloppy service, dirty store and incredibly CHEAP owners/employees. Want your sauce on the side so your sandwich doesn’t get soggy? Forget it. They won’t do it and push you to buy a drink. Only way they’ll use an empty container. Disgusting location where your time and money is poorly spent. Unfortunately since subway sandwich shops are individually owned and operated, owners take such cheap measures at cost-cutting yet prices go up, sacrificing quality and experience. Not going here ever again.
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