Subway

281 St Nicholas Ave Store #3, New York
(917) 262-0637

Recent Reviews

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529oceanj

Samir is a horrible person. Upset because ICE wants undocumented individuals like him. He comes to work and provides bad service to all clients.

Elizabeth Concepcion

Ordered through Ubereats. Unraveled my sandwich to have a small fly or fruit fly come out towards me then scatter around my sandwich and wrapper. Never been to this location in person but based off that experience I can only imagine how they’re storing and handling all their products. I would avoid.

Food: 1

Chantell Moody

They always make my foot long breakfast sandwich perfectly and done so with friendliness.

Atmosphere: 5

Food: 5

Service: 5

Yahya Monnan

The customer service was exceptional—the staff was incredibly kind and respectful. Very clean area. The food was delicious and seemed to be freshly prepared. I’ll definitely be returning soon!

Atmosphere: 5

Food: 5

Service: 5

Anne Hathaway did not spit in my food.

Six-inch tuna on wheat 🌾, + jalapeno chips. Why? Because I said so. But also, I'm sorry to hear about others' horror stories.

Atmosphere: 3

Food: 3

Service: 3

Daisuke iizuka

One sneeze (covered my mouth) and got kicked out of store, Spanish crew is so rude and personally never want to support their business, and food is disgusting as trash, please don’t go if you don’t wanna same experience like myself

Atmosphere: 1

Food: 1

Service: 1

Sid Kossowsky

Dirty, rude, no drink refills.

Atmosphere: 1

Food: 3

Service: 1

Rashmi Chelliah

I placed an order for two footlong sandwiches at subway it got delayed twice and said order delivered past midnight. I was up the entire time waiting for my order but the delivery person didn’t even try contacting me or use the intercom for me to buzz them in. They reported on the page with a photo of the delivery on the front gate saying its been delivered but I didn’t respond. I went all the way out to collect my order. I showed up 1 min after it got delivered and it wasn’t even there. The customer service is so poor. I tried calling subway and explaining my situation to which they just answered my call and after hearing my issue, set the phone aside and i was trying to talk with no response for 30 minutes. I never expected this kind of a service from Subway. Very subpar and rude. Never ordering from here again!

Atmosphere: 1

Food: 1

Service: 1

Dominic Abner

The store was very dirty. The staff was very rude. The floor was dirty tables were dirty. I paid 20$ for my meal but was denied a refill for my drink. I find that ridiculous

Atmosphere: 1

Food: 1

Service: 1

Mitull Patel

Fresh veggies and breads. Very fast service

Atmosphere: 4

Food: 4

Service: 4

Maisie Sheidlower

Had an awful experience with Samir. I ordered a sandwich with fresh mozzarella on the app, which costs extra. When I arrived they said it had been discontinued. I asked them to cancel/refund the order and Samir said that isn't possible and I had to cancel it myself. However, there was no way for me to cancel it in the app or report an issue. I told Samir and he insisted that I just choose something else instead of the mozzarella. I asked for a gatorade and he said no because it's a couple cents more than the cheese. I asked if he couldn't just cover the difference and he said no. I offered to pay cash for the price difference and he said no because he can't ring up such a small amount. I asked to speak to a manager and he said there isn't one. I asked how I can pay the difference and he said the smallest amount he can ring up is 97 cents. I said fine, and paid EXTRA for a gatorade (and a sandwich) I didn't even want. He then started making my sandwich incorrectly, ignoring the instructions I put on the app. When I pointed this out he said I didn't put any instructions and started waving someone else's receipt in my face. I said "that's not my receipt" and he found the correct one and didn't apologize. Instead of remaking the sandwich he just put what I'd actually requested on top of the already toasted sandwich and gave it to me. Through the whole process Samir was truly awful and rude. A large line formed through the whole thing because the two other staff members were just watching the interaction. Everyone in the store was looking at me sympathetically because he was being so blatantly terrible.

Angel Nieves

The food is always cold I’ve never seen a subways use a microwave as fast as this one does. Food is warm at best never hot. They rush as if this store is ever full. Would not recommend and the bread or meat tastes funny at times

Atmosphere: 1

Food: 1

Service: 1

D R

I don’t usually write reviews but I ordered a sandwich, chips, and a cookie on ubereats the other night. The delivery had a missed item, so I was told it would be delivered in 10-20min (I offered for it to be cancelled but the manager insisted). The item also never arrived after that. Next, I couldn’t tell if the strange taste of the sandwich was the meat, veggies, or bread. In the end, I think it was the veggies and possibly the meat. Regardless, I didn’t finish the sandwich. I don’t expect much, but a clean sandwich that I ordered is minimum. I also can’t speak to the atmosphere since this was delivery.

Food: 1

Service: 1

Olivier Démaret

Super nice and friendly servers, it’s a pleasure!

Vegetarian options: Vegetarian Sandwich

Atmosphere: 5

Food: 5

Service: 5

Kelly Rivera

i feel bad giving one stars but i went in here 4 months ago bc i hadn’t had subway in like a billion years and the workers were being very rude, and maybe they were having a bad day but they were practically yelling at me, i almost cried ?and the sandwich wasn’t that good ?

Atmosphere: 1

Food: 2

Service: 1

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