Subway

214 W 50th St, New York
(212) 265-1822

Recent Reviews

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Forrest McFarland

Ordered over a dozen sandwiches for my office and had an excellent experience! Everything was on time and they gave me a massive tote to carry everything in.

Atmosphere: 5

Food: 5

Service: 5

Len Meakin

Good sandwiches 👍

Atmosphere: 5

Food: 5

Service: 5

Robin Gandhi

Anik is the best here. He always makes the food with love! The ingredients are fresh for the most part. I wish they reintroduced the Pizza and Nachos.

Atmosphere: 3

Food: 5

Service: 4

Junior Naula

The service is terrible, especially the morning guy. They're supposed to open at 8 and are always closed, and when he comes to help you, he does it in a bad way.

Service: 1

Samrat Patel

Great accommodating staff!

Service: 5

Jey Reyes

Dude who took my order misheard me when taking my order and put the wrong type of chicken on my sandwich, when I came up to correct it he said it was my fault. Went by the name of Mustak or something like that, his name card wasn't clearly written.

ravi seetaram

This is my go to subway location in the area

Fidel2050 Rodríguez

A little expensive, but good

Atmosphere: 5

Food: 5

Service: 5

Guan Tianai

the waiter is a racist and doesn‘t give me my order because I don't speak English

Martin Martin

Just the right thing to take away. Good quality, fast service. Good price-performance ratio.

Kid-friendliness: Service staff is friendly to children

Atmosphere: 2

Food: 5

Service: 4

Sanae

Very nice welcome sandwich, well made and generous. I recommend this address for eating on the go

Atmosphere: 5

Food: 5

Service: 5

Aleksei Ivanenkov

In my opinion this is literally the worst restaurant in all of New York for customer service. I live in midtown not far from this restaurant. I very rarely order from this subway because I have seen filth inside and out so often in this place. But today I was having a really hard day and I really didn't want to go to my favorite subway on 11th avenue and 52nd street. So I ordered on the mobile app and went to pick it up. The woman at the register immediately started asking for my ID, I told her I don't have one, but I can show the order in the subway app, the payment receipt in my email, and the applepay transaction to identify myself as the buyer of this order. When I offered to do so, the woman at the register refused. After I asked her to show me where in the app it says that I have to show my ID to pick up my order, she started raising her voice and yelling at me, saying that her boss ordered her to check customers' IDs. After all this, I left the restaurant and called 311, the operator decided to call the police, and when the police arrived, they said that the best solution would be to contact the consumer protection department, which I did when I returned home. Returning to the restaurant, they refused to serve me, but also did not cancel the order and the money was still debited from my bank card, how do you like this attitude towards a customer? And now the most interesting thing, it was an order for a little more than 10 dollars. In several years of living in New York, this is the first time I encounter such an attitude - it turns out that I pay money, and when I come to receive the order, present a receipt for payment, show the order in the application and want to show the transaction in ApplePay, they start yelling at me for my own money and refuse to serve me. I wish you a speedy closure, or at least a change in staff. P.S. I will update my review as soon as I receive a response from the consumer protection department.

Atmosphere: 1

Food: 1

Service: 1

Lisa

Odd place where mobile orders are only accepted with IDs. Showing them the actual app on which I made the order and offering my order number were dismissed (that seems like a more certain way to identify customers, considering many people have the same names). The worker told me to call the owner if I want a refund, so I asked for his number and he told me to find it myself(?). Then on my app, they marked the order as picked up when I never received it. In the end I just disputed it on my card, but my friends and I have been actively avoiding this branch since. I would go to other Subway branches in the area.

Hallo Loyalty

This is my go-to lunch place at work the workers treat me like family ❤️❤️ good people good food good deals!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

lonewolf Snoop

This subway is pretty decent, but the overcharging for a six inch sandwich is diabolical.

Atmosphere: 4

Food: 4

Service: 4

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