Man, I love Subway but I hate Subway in Roosevelt Island. I regret for ever coming to this specific location. I actually read all previous reviews and no wonder why this place sucks! The black guy working there ruined my mood and day because of his awfully bad customer service! So arrogant, so unprofessional, so impolite, so disrespectful. He was acting like “why did you come here? Don’t you see I’m sitting and doing nothing, chilling, relaxing and you coming in here make me move and do my work”. I mean seriously, why the guy who doesn’t work there and hate people so much is working there?
Service: 1
Yeaasen Mooktadeer
cheap worker. didn’t want to give me 7 forks so i left
Atmosphere: 1
Food: 1
Service: 1
Ефим Юреску
The sandwich artist is ride af, barely speaks English and messes up the order every time
David
The food was made like a sloppy toppy and no one seemed to give a flippity dippity about me and my familys health or our feelings! But the food was aight
Angel Miguel Ureiro
Excellent place to order I do not recommend eating in the very small place
Atmosphere: 4
Food: 5
Service: 5
Laura
Ordered a sub for the first time at this location via the app. Asked for extra sauce and regular cheese. I received tiny bits of cheese on only one half of the sandwich and almost no sauce at all (leaving the sub pretty much flavorless). This same side of the sub had one single slice of cucumber on it. Very disappointed to see what Subway has become.
Atmosphere: 5
Food: 2
Service: 4
Mim
It's just Subway. It feels a bit dark, perhaps due to a lighting issue. It's not friendly, but it's not unfriendly either. I ordered churros and dippers and they were perfect for a snack. There are tables and chairs next to the library across the street, so it's much better to eat there.
Atmosphere: 3
Food: 3
Service: 3
Nicholas Rodriguez
Food, Service, Cleanliness, Great!
Atmosphere: 5
Food: 5
Service: 5
Elliot Zheng
Absolutely rude employees. I quite honestly don't know how this Subway gets away with having such aggressive employees. I come in to pick up my online order, and I tell him that he gave me the wrong cookies. He gets extremely angry AT ME for him having messed up my order, and tells me that I should not have come in until he was completely done and blamed me for putting pressure on him (I did not say a word to him except my name when I was picking up). Then he forgot to toast one of the two sandwiches, and used the wrong bread on the other. Do not come here--rude employees that are simply not worth the time and effort to deal with.
Thank you Carlos for your welcome and availability. You set an example for professionalism. I hope that many Italian tourists come to you to always keep your perfect Italian alive. Until we meet again
Atmosphere: 4
Food: 5
Service: 5
Martina Bauco
We passed by there while visiting the island. Carlos, one of the employees, knew Italian and was very nice to us.
Atmosphere: 1
Food: 3
Service: 5
Isaiah Peralta (Qlendahx3)
Very tasty food!
Atmosphere: 5
Food: 5
Service: 5
Maggie Liu
Have no idea why that two staff still working here.worst service I’ve had In NYC
Man, I love Subway but I hate Subway in Roosevelt Island. I regret for ever coming to this specific location. I actually read all previous reviews and no wonder why this place sucks! The black guy working there ruined my mood and day because of his awfully bad customer service! So arrogant, so unprofessional, so impolite, so disrespectful. He was acting like “why did you come here? Don’t you see I’m sitting and doing nothing, chilling, relaxing and you coming in here make me move and do my work”. I mean seriously, why the guy who doesn’t work there and hate people so much is working there?
Service: 1
cheap worker. didn’t want to give me 7 forks so i left
Atmosphere: 1
Food: 1
Service: 1
The sandwich artist is ride af, barely speaks English and messes up the order every time
The food was made like a sloppy toppy and no one seemed to give a flippity dippity about me and my familys health or our feelings! But the food was aight
Excellent place to order I do not recommend eating in the very small place
Atmosphere: 4
Food: 5
Service: 5
Ordered a sub for the first time at this location via the app. Asked for extra sauce and regular cheese. I received tiny bits of cheese on only one half of the sandwich and almost no sauce at all (leaving the sub pretty much flavorless). This same side of the sub had one single slice of cucumber on it. Very disappointed to see what Subway has become.
Atmosphere: 5
Food: 2
Service: 4
It's just Subway. It feels a bit dark, perhaps due to a lighting issue. It's not friendly, but it's not unfriendly either. I ordered churros and dippers and they were perfect for a snack. There are tables and chairs next to the library across the street, so it's much better to eat there.
Atmosphere: 3
Food: 3
Service: 3
Food, Service, Cleanliness, Great!
Atmosphere: 5
Food: 5
Service: 5
Absolutely rude employees. I quite honestly don't know how this Subway gets away with having such aggressive employees. I come in to pick up my online order, and I tell him that he gave me the wrong cookies. He gets extremely angry AT ME for him having messed up my order, and tells me that I should not have come in until he was completely done and blamed me for putting pressure on him (I did not say a word to him except my name when I was picking up). Then he forgot to toast one of the two sandwiches, and used the wrong bread on the other. Do not come here--rude employees that are simply not worth the time and effort to deal with.
Atmosphere: 1
Food: 2
Service: 1
Extremely rude service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Thank you Carlos for your welcome and availability. You set an example for professionalism. I hope that many Italian tourists come to you to always keep your perfect Italian alive. Until we meet again
Atmosphere: 4
Food: 5
Service: 5
We passed by there while visiting the island. Carlos, one of the employees, knew Italian and was very nice to us.
Atmosphere: 1
Food: 3
Service: 5
Very tasty food!
Atmosphere: 5
Food: 5
Service: 5
Have no idea why that two staff still working here.worst service I’ve had In NYC
Very tasty food!
Atmosphere: 5
Food: 5
Service: 5
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