0 stars for this Subway! My visit to this Subway in Manhattan was one of the worst experiences I've ever had. The first cashier served us with a rude and rough attitude. When I asked him for a softer bread, he rudely replied that they were all the same, that there was no difference. He also charged us an extra dollar for each drink refill that was supposed to be included in the deal meal.
To top it all off, when we had finished eating, my friend went to refill her cup, and the other employee yelled at her that she couldn't do that. We told him we had already paid the refill, but he didn't even apologize. That's when we told him that his treatment of us had been very rude, and he insulted us in so many ways, calling us, among other things, stupid. He apparently wanted to behave even worse and started falsely accusing us of not paying the bill when we actually had the receipt and the card we used to pay with. The level of disrespect is unacceptable. If you want a moment of peace and quiet, we do not recommend this place.
Lokeswar Chowdary
If you order online it will be disgusting. They did not put jalapeño, Onions, subcrums. They did even toast it. It's very disgusting. Never go to this subway. I even tried reach subway customer support but no response from them.
Atmosphere: 1
Food: 1
Service: 1
Justine Valle
I have a business in this neighborhood for over 10 years. I have been coming to this store I’ve never been treated like I have been treated today. I asked for a cup of ice because the soda was hot and I got told had to pay for it. I understand tough times, but if the soda is hot, how am I supposed to drink it? Why was i giving hot soda and then when I said, just give me a refund why was I called a lesbian by the working man in establishment and cursed out by a woman?
Service: 1
Hari P Sahni
One of the most worst experience for me of a subway. The manager was rude and the lady making the sandwich did a horrible job and she is confidently making whole sandwich wrong and the overall experience ruined when he was showing hands and saying stuff like bs this and that overall it was the most worst experience for me.
Hari Prasad Sahni
One of the most worst experience for me of a subway. The manager was rude and the lady making the sandwich did a horrible job and she is confidently making whole sandwich wrong and the overall experience ruined when he was showing hands and saying stuff like bs this and that overall it was the most worst experience for me.
Atmosphere: 1
Food: 1
Service: 1
ruchi sahni
Worst experience, arrogant attitude, untrained staff, No Air conditioner. Fully ruining the credibility of Subway. Never visit this place. Pathetic. We threw this in the bin there itself and left.
Atmosphere: 1
Food: 1
Service: 1
Sami Sadek
Food was good, service was nice and quick while still putting care into the food but the atmosphere was a bit bland; nonetheless if you’re in the area, pop in for a quick bite
Valentina Rivas
After we told the cashier (who i believe is the manager) that we were going to use a discount cupon for our meal, he told the guy that was making the sandwich to use less meat and to “spread it” across the sandwich. Terrible service.
Joanne X
Very horrible quality of food. 2/3 less stuffs (not even half) inside compared to normal sandwich of other Subway store. Steak sandwich and hard to find steak inside. Will not buy again.
Buscador
Staff are much friendlier than before. Keep up the good service and food.
Its amazing to me that this subway is still open. Someone should report to cooperate how dirty these guys are.
Atmosphere: 1
Food: 1
Service: 1
Danielle Nemecek
I am sorry but the guy that was making my sandwich had really strong body order. I couldn’t even eat my sandwich and was to scared to ask for a refund. Save yourself a trip and go to a different subway fam
Atmosphere: 1
Food: 1
Service: 1
liv laptop
I’ve had an extremely THE WORST experience at this location—not once, but twice. Both times, I tried to use a discount from the Subway app, and a specific employee refused to honor it, claiming the online order “doesn’t work” or isn’t valid. The first time this happened, I spoke to the manager the next morning, and he assured me the app was functional and that he’d talk to the employee. However, the issue happened again on my recent visit, and the employee still wouldn’t accept the discount.
If this location isn’t going to honor offers set by Subway Corporate, they should just let customers know instead of wasting our time. I’ll be reaching out to corporate to make sure they’re aware of how poorly this location handles advertised promotions. If you’re thinking of using an app discount here, don’t bother—it’ll just be a frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
iYagaYeet
Quick with their hands, easier to walk in and order then to order online
Atmosphere: 5
Food: 5
Service: 5
Albert Liu
Shaheen and Priyanka are always very friendly, hardworking, and professional. This store also participates in a bunch of online promos - recommend taking advantage of them!
0 stars for this Subway!
My visit to this Subway in Manhattan was one of the worst experiences I've ever had. The first cashier served us with a rude and rough attitude. When I asked him for a softer bread, he rudely replied that they were all the same, that there was no difference. He also charged us an extra dollar for each drink refill that was supposed to be included in the deal meal.
To top it all off, when we had finished eating, my friend went to refill her cup, and the other employee yelled at her that she couldn't do that. We told him we had already paid the refill, but he didn't even apologize. That's when we told him that his treatment of us had been very rude, and he insulted us in so many ways, calling us, among other things, stupid. He apparently wanted to behave even worse and started falsely accusing us of not paying the bill when we actually had the receipt and the card we used to pay with.
The level of disrespect is unacceptable. If you want a moment of peace and quiet, we do not recommend this place.
If you order online it will be disgusting. They did not put jalapeño, Onions, subcrums. They did even toast it. It's very disgusting. Never go to this subway. I even tried reach subway customer support but no response from them.
Atmosphere: 1
Food: 1
Service: 1
I have a business in this neighborhood for over 10 years. I have been coming to this store I’ve never been treated like I have been treated today. I asked for a cup of ice because the soda was hot and I got told had to pay for it. I understand tough times, but if the soda is hot, how am I supposed to drink it? Why was i giving hot soda and then when I said, just give me a refund why was I called a lesbian by the working man in establishment and cursed out by a woman?
Service: 1
One of the most worst experience for me of a subway. The manager was rude and the lady making the sandwich did a horrible job and she is confidently making whole sandwich wrong and the overall experience ruined when he was showing hands and saying stuff like bs this and that overall it was the most worst experience for me.
One of the most worst experience for me of a subway. The manager was rude and the lady making the sandwich did a horrible job and she is confidently making whole sandwich wrong and the overall experience ruined when he was showing hands and saying stuff like bs this and that overall it was the most worst experience for me.
Atmosphere: 1
Food: 1
Service: 1
Worst experience, arrogant attitude, untrained staff, No Air conditioner. Fully ruining the credibility of Subway. Never visit this place. Pathetic. We threw this in the bin there itself and left.
Atmosphere: 1
Food: 1
Service: 1
Food was good, service was nice and quick while still putting care into the food but the atmosphere was a bit bland; nonetheless if you’re in the area, pop in for a quick bite
After we told the cashier (who i believe is the manager) that we were going to use a discount cupon for our meal, he told the guy that was making the sandwich to use less meat and to “spread it” across the sandwich. Terrible service.
Very horrible quality of food. 2/3 less stuffs (not even half) inside compared to normal sandwich of other Subway store. Steak sandwich and hard to find steak inside. Will not buy again.
Staff are much friendlier than before. Keep up the good service and food.
Restaurantji Recommends
Its amazing to me that this subway is still open. Someone should report to cooperate how dirty these guys are.
Atmosphere: 1
Food: 1
Service: 1
I am sorry but the guy that was making my sandwich had really strong body order. I couldn’t even eat my sandwich and was to scared to ask for a refund. Save yourself a trip and go to a different subway fam
Atmosphere: 1
Food: 1
Service: 1
I’ve had an extremely THE WORST experience at this location—not once, but twice. Both times, I tried to use a discount from the Subway app, and a specific employee refused to honor it, claiming the online order “doesn’t work” or isn’t valid. The first time this happened, I spoke to the manager the next morning, and he assured me the app was functional and that he’d talk to the employee. However, the issue happened again on my recent visit, and the employee still wouldn’t accept the discount.
If this location isn’t going to honor offers set by Subway Corporate, they should just let customers know instead of wasting our time. I’ll be reaching out to corporate to make sure they’re aware of how poorly this location handles advertised promotions. If you’re thinking of using an app discount here, don’t bother—it’ll just be a frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
Quick with their hands, easier to walk in and order then to order online
Atmosphere: 5
Food: 5
Service: 5
Shaheen and Priyanka are always very friendly, hardworking, and professional. This store also participates in a bunch of online promos - recommend taking advantage of them!
Atmosphere: 3
Food: 4
Service: 5
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