This is the worst Subway in the world. I have been to many subways, Subways in Germany, France, Canada but this one has got to be the worst one. Here’s a quick list of all the defaults ; 1. Hard to find 2. No seating available 3. Tiny space with no ambiance 4. Customer service is absolutely horrible, by being the only client in the whole restaurant we were excepting at least some consideration but the only employee is rude, incompetent, insensitive and impatient. 5. The cookies were as hard as Minecraft bedrock 6. There were some items unavailable. 7. A cookie got partially eaten and still on the counter. 8. There was a limited choice of cheeses. 9. The bread was drier than the sahara desert. I think you get the point.
Atmosphere: 1
Food: 1
Service: 1
melinda19r
The location located in grand central terminal suck!! The older Indian guy who works there is always asleep near the front counter you have to yell and shout hello!!!!! ? to wake him up to get service if not he’s somewhere in the back and you have to again yell hello and whenever you finally caught his attention and go to order something he’ll always say they don’t have it even new promo items that they have advertised inside and outside of the location the only thing we ever get to buy is hard cookies and that because they are displayed by the cash register and he can’t say their isn’t any. I believe he just doesn’t wanna bother to not have to work or clean up. How does subways not have bread or wraps?!?! And it’s not like this location is ever crowded or busy so the math ain’t mathing…..
Atmosphere: 1
Food: 1
Service: 1
Jade Lukka
Very limited options, it's very buried towards the corner of inside the Grand Central terminal. It's inside the terminal
Atmosphere: 1
Food: 1
Service: 4
DylanintheHood
The store associate is very rude and not polite.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Food
Austin Gilbert (Sierra)
got sick don't go
Atmosphere: 1
Food: 1
Service: 1
Rodriguez Rodriguez
The employee who is today 06/05/2024 time: 17:10. He is the rudest person, super bad attention and he even yelled at me.
Atmosphere: 1
Food: 5
Service: 1
Karen Oliver
I love subway cookies so when I was leaving whole foods and saw this little Subway spot tucked away in the cut I IMMEDIATELY headed over there to get some chocolate chip cookies. The space is very tiny but clean; there was no one in there but two workers and they seemed very happy to see me. I let the cashier know I wanted the cookies and the transaction went smoothly. I threw the cookies in my bag and headed on my way. About 30 mins later I dipped in the bag to taste the one oatmeal raisin cookie that was nestled next to my chocolate chip cookies, and it was hard. I don't know if they have a new formula because it's been a while since I've visited or if the cookie was stale, but I was ticked off. I bit into it still, and it just did not give me that euphoric soft cookie experience I needed. I tried one of the chocolate chip cookies and it wasn't as hard as the oatmeal raisin, but it wasn't as soft as usual either.Lesson learned: taste test before walking away is mandatory! I would've marched right back in that store if I found out earlier that the cookies were sub par.
Atmosphere: 5
Food: 3
Service: 5
Yechan Cho
Why do you have to be so rude to the customers?
Service: 1
Majesty Nub
Worst employee. Really rude to customers, didnt put more vegetables and sauce as the order said.Never go here plz. No sitting place also. And the worst part, doesnt give freaking napkins.
Atmosphere: 1
Food: 1
Service: 1
Heer Patel
Lettuce leaves were dark and pale and stale. Staff was very rude and unfriendly. They refused to accept the BOGO50 deal and we had to pay for two foot long.
A bit hard to find this place. There's no signage or advertisement for it. You need to walk down the long hallway near Track 38 (you'll pass a watch place). It's in the corner at the end. Overall, fast to make orders and there's usually no wait. Staff seem friendly.
K D
Very rude guy asking my name more than 5 times, almost threw my sandwich
Atmosphere: 1
Food: 1
Service: 1
Ed Berger
Iconic NYC experience for tourists. Fact of life for residents. Doesn't smell as bad as I remembered.
Atmosphere: 5
Food: 1
Service: 1
Richard
New York City subway system is scarier and scarier by the minute. Overrun but homeless people that you have to walk over to get to your train. Cops are grouped in bunches talking to each other but not really looking for any
Atmosphere: 1
Food: 1
Service: 1
Edison Gomez
It is very easy to enter Subway without having to go out to the street from grand central.
This is the worst Subway in the world. I have been to many subways, Subways in Germany, France, Canada but this one has got to be the worst one. Here’s a quick list of all the defaults ; 1. Hard to find 2. No seating available 3. Tiny space with no ambiance 4. Customer service is absolutely horrible, by being the only client in the whole restaurant we were excepting at least some consideration but the only employee is rude, incompetent, insensitive and impatient. 5. The cookies were as hard as Minecraft bedrock 6. There were some items unavailable. 7. A cookie got partially eaten and still on the counter. 8. There was a limited choice of cheeses. 9. The bread was drier than the sahara desert. I think you get the point.
Atmosphere: 1
Food: 1
Service: 1
The location located in grand central terminal suck!! The older Indian guy who works there is always asleep near the front counter you have to yell and shout hello!!!!! ? to wake him up to get service if not he’s somewhere in the back and you have to again yell hello and whenever you finally caught his attention and go to order something he’ll always say they don’t have it even new promo items that they have advertised inside and outside of the location the only thing we ever get to buy is hard cookies and that because they are displayed by the cash register and he can’t say their isn’t any. I believe he just doesn’t wanna bother to not have to work or clean up. How does subways not have bread or wraps?!?! And it’s not like this location is ever crowded or busy so the math ain’t mathing…..
Atmosphere: 1
Food: 1
Service: 1
Very limited options, it's very buried towards the corner of inside the Grand Central terminal. It's inside the terminal
Atmosphere: 1
Food: 1
Service: 4
The store associate is very rude and not polite.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Food
got sick don't go
Atmosphere: 1
Food: 1
Service: 1
The employee who is today 06/05/2024 time: 17:10. He is the rudest person, super bad attention and he even yelled at me.
Atmosphere: 1
Food: 5
Service: 1
I love subway cookies so when I was leaving whole foods and saw this little Subway spot tucked away in the cut I IMMEDIATELY headed over there to get some chocolate chip cookies. The space is very tiny but clean; there was no one in there but two workers and they seemed very happy to see me. I let the cashier know I wanted the cookies and the transaction went smoothly. I threw the cookies in my bag and headed on my way. About 30 mins later I dipped in the bag to taste the one oatmeal raisin cookie that was nestled next to my chocolate chip cookies, and it was hard. I don't know if they have a new formula because it's been a while since I've visited or if the cookie was stale, but I was ticked off. I bit into it still, and it just did not give me that euphoric soft cookie experience I needed. I tried one of the chocolate chip cookies and it wasn't as hard as the oatmeal raisin, but it wasn't as soft as usual either.Lesson learned: taste test before walking away is mandatory! I would've marched right back in that store if I found out earlier that the cookies were sub par.
Atmosphere: 5
Food: 3
Service: 5
Why do you have to be so rude to the customers?
Service: 1
Worst employee. Really rude to customers, didnt put more vegetables and sauce as the order said.Never go here plz. No sitting place also. And the worst part, doesnt give freaking napkins.
Atmosphere: 1
Food: 1
Service: 1
Lettuce leaves were dark and pale and stale. Staff was very rude and unfriendly. They refused to accept the BOGO50 deal and we had to pay for two foot long.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A bit hard to find this place. There's no signage or advertisement for it. You need to walk down the long hallway near Track 38 (you'll pass a watch place). It's in the corner at the end. Overall, fast to make orders and there's usually no wait. Staff seem friendly.
Very rude guy asking my name more than 5 times, almost threw my sandwich
Atmosphere: 1
Food: 1
Service: 1
Iconic NYC experience for tourists. Fact of life for residents. Doesn't smell as bad as I remembered.
Atmosphere: 5
Food: 1
Service: 1
New York City subway system is scarier and scarier by the minute. Overrun but homeless people that you have to walk over to get to your train. Cops are grouped in bunches talking to each other but not really looking for any
Atmosphere: 1
Food: 1
Service: 1
It is very easy to enter Subway without having to go out to the street from grand central.
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