Hi, I need to be very direct about my experience yesterday. It was an extremely disappointing meal — in fact, the worst dining experience I've ever had in any Michelin-rated restaurant. I truly cannot imagine how, during my meal, there were flying insects right in front of me. It completely ruined the mood and the entire experience. I didn't want to argue with your staff in front of other guests, and I also had an urgent family situation that required me to leave immediately. But what is absolutely unacceptable is that even at the end, no one gave me any explanation or response regarding the insects. Not a single acknowledgment. This level of service and hygiene is far below the standard any guest should expect, let alone at a restaurant of your supposed caliber. I expect a clear explanation and a proper response from your team.
daniel
Amazing staff, incredible food and presentation. I mentioned in a separate note that this is for a birthday and they surprised us with a beautiful dessert.
Glenn
Executive Chef Manabu Asanuma displays his creative genius at Muku with a memorable Kaiseki dinner. Every course was spectacular. We highly recommend Muku.
Aidan
Everything was terrific: the food, the wine choices, the ambience, the service. A great destination restaurant addition to the neighborhood. I can't wait to go back.
Ina
Amazing kaiseki meal with fresh seasonal ingredients, expertly crafted by the chef. Every dish was delicious and the pacing of the courses was great as well. Left feeling very full and very happy.
Xuenie
Amazing fall menu! Everything from the fried anago to the Mont Blanc dessert! The chef even made a delicious pudding with a special caramel sauce for my partner bday. Would come back again! Get the signature cocktail to start!
Yuko
The broth was perfectly seasoned and delicious, with delicate flavors and the chef's cooking done with care and love. The dessert was light and delicious. I was very full after all the food, but my stomach didn't feel heavy. Gochiso sama deshi ta. I would love to comeback again.
Tina
The simply cooked yet beautifully presented dishes were incredibly flavorful, especially the eggplant! Will definitely go back to Muku to try the different seasonal vegetables very soon!
Michael
It was a wonderful experience and the wine/sake paring was wonderful— the experience and customer service was extremely welcoming. The food was on point. I just came back from Japan and so wonderful food journey.
Marissa
Impeccable service, delicious food. Lucky to have been seated infront of chef. Some of the most delicious pieces of sushi I've had
Had dinner at Sushi Ichimura tonight. The omakase was exceptional and the chef was warm and professional — no complaints about the food. But the experience ended on a very disappointing note. After the meal, we were suddenly told Apple Pay wasn't accepted due to a “system issue.” Without our consent, staff had already refunded our original payment and demanded we pay the full amount again. This was a prepaid meal — we only added one bottle of sake — and yet we were asked to reauthorize over $1,200. The manager then implied that past Apple Pay disputes were the reason, which felt like an accusation. As a restaurant owner myself, I found the whole situation poorly handled and deeply disrespectful. Rules were changed after the fact, and it was treated as a trust issue — not a tech issue. The chef remained gracious and apologetic throughout, and it's clear he doesn't deserve to be stuck in this kind of management. Diners spending this much should be treated with clarity and respect — not suspicion.
Mengyi
Outstanding meal. Everything was so delicious and there was a good variety on the menu. We were able to try some items that we've never had before. The dessert was phenomenal as well!
Zixuan Cheng
Best omakase in NYC. Best experience ever. His dishes are generous in portion, uniquely seasoned, and delicious. The chef is also very courteous, personally seeing off every guest at the door. I’ll definitely come back again!
O J
Chief is nice, but at the least the night we were there, food selection is not impressive to that price point.
Jason Lee
Stellar food from start to finish with appetizers on par with the nigiri. Chef is incredibly friendly, attentive, and accommodating.
Hi, I need to be very direct about my experience yesterday. It was an extremely disappointing meal — in fact, the worst dining experience I've ever had in any Michelin-rated restaurant. I truly cannot imagine how, during my meal, there were flying insects right in front of me. It completely ruined the mood and the entire experience. I didn't want to argue with your staff in front of other guests, and I also had an urgent family situation that required me to leave immediately. But what is absolutely unacceptable is that even at the end, no one gave me any explanation or response regarding the insects. Not a single acknowledgment. This level of service and hygiene is far below the standard any guest should expect, let alone at a restaurant of your supposed caliber. I expect a clear explanation and a proper response from your team.
Amazing staff, incredible food and presentation. I mentioned in a separate note that this is for a birthday and they surprised us with a beautiful dessert.
Executive Chef Manabu Asanuma displays his creative genius at Muku with a memorable Kaiseki dinner. Every course was spectacular. We highly recommend Muku.
Everything was terrific: the food, the wine choices, the ambience, the service. A great destination restaurant addition to the neighborhood. I can't wait to go back.
Amazing kaiseki meal with fresh seasonal ingredients, expertly crafted by the chef. Every dish was delicious and the pacing of the courses was great as well. Left feeling very full and very happy.
Amazing fall menu! Everything from the fried anago to the Mont Blanc dessert! The chef even made a delicious pudding with a special caramel sauce for my partner bday. Would come back again! Get the signature cocktail to start!
The broth was perfectly seasoned and delicious, with delicate flavors and the chef's cooking done with care and love. The dessert was light and delicious. I was very full after all the food, but my stomach didn't feel heavy. Gochiso sama deshi ta. I would love to comeback again.
The simply cooked yet beautifully presented dishes were incredibly flavorful, especially the eggplant! Will definitely go back to Muku to try the different seasonal vegetables very soon!
It was a wonderful experience and the wine/sake paring was wonderful— the experience and customer service was extremely welcoming. The food was on point. I just came back from Japan and so wonderful food journey.
Impeccable service, delicious food. Lucky to have been seated infront of chef. Some of the most delicious pieces of sushi I've had
Restaurantji Recommends
Had dinner at Sushi Ichimura tonight. The omakase was exceptional and the chef was warm and professional — no complaints about the food. But the experience ended on a very disappointing note. After the meal, we were suddenly told Apple Pay wasn't accepted due to a “system issue.” Without our consent, staff had already refunded our original payment and demanded we pay the full amount again. This was a prepaid meal — we only added one bottle of sake — and yet we were asked to reauthorize over $1,200. The manager then implied that past Apple Pay disputes were the reason, which felt like an accusation. As a restaurant owner myself, I found the whole situation poorly handled and deeply disrespectful. Rules were changed after the fact, and it was treated as a trust issue — not a tech issue. The chef remained gracious and apologetic throughout, and it's clear he doesn't deserve to be stuck in this kind of management. Diners spending this much should be treated with clarity and respect — not suspicion.
Outstanding meal. Everything was so delicious and there was a good variety on the menu. We were able to try some items that we've never had before. The dessert was phenomenal as well!
Best omakase in NYC. Best experience ever. His dishes are generous in portion, uniquely seasoned, and delicious. The chef is also very courteous, personally seeing off every guest at the door. I’ll definitely come back again!
Chief is nice, but at the least the night we were there, food selection is not impressive to that price point.
Stellar food from start to finish with appetizers on par with the nigiri. Chef is incredibly friendly, attentive, and accommodating.
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