order uber eats and found hair in 3 pieces of chicken katsu, the katsu is very dry.btw, i ordered pork katsu. the side salad is not fresh. i should have check reviews before ordering
Atmosphere: 3
Food: 1
Service: 1
Alec Druggan
tl;dr: rotten crab but it’s your fault for eating it. Left out most of the bad details but this is a rant. Leaving up because I think it’s deserved.
Used to order sushi from them quite often. Good prices, and it was decent. Then, tonight, I ate a spider roll from them. The first couple pieces were alright, but halfway through the 5th of six I felt my stomach turn. I’ll spare you the gory details but it was immediate and required 15 minutes of… oral expulsion bent over the toilet to feel halfway decent. I probably have food poisoning now, so tonight’s going to be fun.
This, to me, wasn’t the worst part. I called at this point to let them know so they hopefully would 86 the crab, give me at least a partial refund. I liked this spot, bad fish happens, whatever.
I explained the situation to the woman on the phone, who put me on ‘hold’ to talk to someone else in mandarin (she did not mute) then told me she couldn’t give me a refund because ‘since I ate so much of it it must not have been bad’. She then proceeded to tell me it was my fault, but could send me a replacement roll. She was wholly unkind, impolite, and rude over the phone. It didn’t seem so much as an apology even transgressed her mind, and I hope that they realize why one of their local, long term, consistent clients has disappeared.
I did offer to bring the roll back if they would want to try it since there was ‘nothing wrong with it’ so they could try it and let me know, but I was yelled at for that so sorry about that but I literally just threw up my dinner and now have to figure out how many carbs I ate because I took a shot of insulin for sushi that either came up or I will not eat the rest of because looking at it right now is making me want to heave.
Atmosphere: 1
Food: 1
Service: 1
Ronen
My most favorait Sushi in NY!! Asian restaurant but Ilove the sushi, tasty and not expensive. They have a fair lunch menu .
Atmosphere: 4
Food: 5
Service: 4
Alyssa Ann
I ordered from them on seamless and you get charged high fees and overpriced food and tipping is optional to begin with. But I generally wait to get my food to make sure it’s okay and not damaged from delivery to tip. I also asked in note to leave on doorknob to avoid knocking and the guy was rude as hell. The dog was barking because he knocked and wouldn’t give me the food until he got tipped and I said I would update the tip in the app. The guy kept knocking and knocking while I was on the phone with the restaurant and I kept repeating myself the dog kept barking and I said forget it I don’t want the food anymore take it back and he stayed there anyway and kept knocked. He wouldn’t answer the phone when the restaurant called him and I told the restaurant to just take the food back. That is highly rude and not how you do business. So now I’m having to wait for a damn refund and no have food because one stupid rude guy didn’t follow instructions or listen to a word I said. So now you just did all that walking which was one block for NOTHING and got no tip for your arrogance. I will also be contacting better business bureau. They would get zero stars from me be if it allowed it! I’m tired of them not listening to instructions and messing up my food and spilling and damaging stuff. So I tip after I inspect the food now. Just lost a customer who only liked you for convenience anyway not because it was the best in the area! Taste of their food also varies so eat at your own risk. Not the first person who has had stomach problems from them either but it’s not every time I eat there. But every time their delivery people are rude and run you over on the sidewalk with their bikes! Even more rude as well as against the law! Avoiding this place like a plague from now on!
Atmosphere: 1
Food: 3
Service: 1
רונן נתנאל
My most favorait Sushi in NY!! Asian restaurant but Ilove the sushi, tasty and not expensive. They have a fair lunch menu .
Atmosphere: 4
Food: 5
Service: 4
Susan Geller
It was so tasty
Fanny Villegas
I am a pretty regular customer. Yesterday I ordered my normal order of Shrimp fried rice with no egg and it was delivered with egg. I brought it back to the restaurant the next day with the receipt because we could not eat it, I just wanted to get it replaced with the correct order. They were very rude about it and refused to replace it. I have managed in restaurants for 20+ yrs and would never treat a customer this way. I was very disappointed so I left the incorrect order with them and will never order from them again.
Atmosphere: 1
Food: 3
Service: 1
Melinda Prom
Super fresh and delicious! Quick service….Very good lunch special prices. Perfect for quick lunch when I’m working in the neighborhood. I’ll be back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salmon Roll, Miso Soup, Roll
Ester Arellano
I had a food poisoning on your food! I had clam soup and veggie gyosa for lunch (January 30)I wasn't feeling good until 6pm, then before 7pm i got tummy-ache and i was feeling to threw up. At 8pm i was about to go to bed then suddenly i need to used the bathroom and threw up. After just a minutes i did the same again, just used bathroom and threw up.
It’s hard to enjoy the food on a hot day when there’s no air conditioning, just fans. As for the food itself, the calamari appetizer had a light crisp batter, though I wish they had used panko also. The beef negimaki was tender but the color was a bit pale; the scallions retained their crunch. Pass on the miso soup, for its weak diluted flavor. If you don’t mind walking to Second Avenue, Sushi Ren is a better value.
Atmosphere: 2
Food: 2
Service: 3
Delilah Johns
Bad service, they were very rude. Went in since it was a small place and we wanted to eat something quick and cheap. For the price food is not good at all, way over priced. Restaurant prices for food that you could get at a groceries store.
Atmosphere: 2
Food: 3
Service: 1
April Palmieri
So happy that this restaurant had table service when I visited.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi Combo C
T A
Food poisoning, wish I read the other reviews first.
Lara Hejtmanek
Food was fine but the amount of packaging sent was absurd. A bento box should be all inclusive. Sauces , rice, salad, and soup all in their own plastic containers... I won't be ordering from here again.
I always see this restaurant in the show you
order uber eats and found hair in 3 pieces of chicken katsu, the katsu is very dry.btw, i ordered pork katsu. the side salad is not fresh. i should have check reviews before ordering
Atmosphere: 3
Food: 1
Service: 1
tl;dr: rotten crab but it’s your fault for eating it. Left out most of the bad details but this is a rant. Leaving up because I think it’s deserved.
Used to order sushi from them quite often. Good prices, and it was decent. Then, tonight, I ate a spider roll from them. The first couple pieces were alright, but halfway through the 5th of six I felt my stomach turn. I’ll spare you the gory details but it was immediate and required 15 minutes of… oral expulsion bent over the toilet to feel halfway decent. I probably have food poisoning now, so tonight’s going to be fun.
This, to me, wasn’t the worst part. I called at this point to let them know so they hopefully would 86 the crab, give me at least a partial refund. I liked this spot, bad fish happens, whatever.
I explained the situation to the woman on the phone, who put me on ‘hold’ to talk to someone else in mandarin (she did not mute) then told me she couldn’t give me a refund because ‘since I ate so much of it it must not have been bad’. She then proceeded to tell me it was my fault, but could send me a replacement roll. She was wholly unkind, impolite, and rude over the phone. It didn’t seem so much as an apology even transgressed her mind, and I hope that they realize why one of their local, long term, consistent clients has disappeared.
I did offer to bring the roll back if they would want to try it since there was ‘nothing wrong with it’ so they could try it and let me know, but I was yelled at for that so sorry about that but I literally just threw up my dinner and now have to figure out how many carbs I ate because I took a shot of insulin for sushi that either came up or I will not eat the rest of because looking at it right now is making me want to heave.
Atmosphere: 1
Food: 1
Service: 1
My most favorait Sushi in NY!!
Asian restaurant but Ilove the sushi, tasty and not expensive.
They have a fair lunch menu .
Atmosphere: 4
Food: 5
Service: 4
I ordered from them on seamless and you get charged high fees and overpriced food and tipping is optional to begin with. But I generally wait to get my food to make sure it’s okay and not damaged from delivery to tip. I also asked in note to leave on doorknob to avoid knocking and the guy was rude as hell. The dog was barking because he knocked and wouldn’t give me the food until he got tipped and I said I would update the tip in the app. The guy kept knocking and knocking while I was on the phone with the restaurant and I kept repeating myself the dog kept barking and I said forget it I don’t want the food anymore take it back and he stayed there anyway and kept knocked. He wouldn’t answer the phone when the restaurant called him and I told the restaurant to just take the food back. That is highly rude and not how you do business. So now I’m having to wait for a damn refund and no have food because one stupid rude guy didn’t follow instructions or listen to a word I said. So now you just did all that walking which was one block for NOTHING and got no tip for your arrogance. I will also be contacting better business bureau. They would get zero stars from me be if it allowed it! I’m tired of them not listening to instructions and messing up my food and spilling and damaging stuff. So I tip after I inspect the food now. Just lost a customer who only liked you for convenience anyway not because it was the best in the area! Taste of their food also varies so eat at your own risk. Not the first person who has had stomach problems from them either but it’s not every time I eat there. But every time their delivery people are rude and run you over on the sidewalk with their bikes! Even more rude as well as against the law! Avoiding this place like a plague from now on!
Atmosphere: 1
Food: 3
Service: 1
My most favorait Sushi in NY!!
Asian restaurant but Ilove the sushi, tasty and not expensive.
They have a fair lunch menu .
Atmosphere: 4
Food: 5
Service: 4
It was so tasty
I am a pretty regular customer. Yesterday I ordered my normal order of Shrimp fried rice with no egg and it was delivered with egg. I brought it back to the restaurant the next day with the receipt because we could not eat it, I just wanted to get it replaced with the correct order. They were very rude about it and refused to replace it. I have managed in restaurants for 20+ yrs and would never treat a customer this way. I was very disappointed so I left the incorrect order with them and will never order from them again.
Atmosphere: 1
Food: 3
Service: 1
Super fresh and delicious! Quick service….Very good lunch special prices. Perfect for quick lunch when I’m working in the neighborhood. I’ll be back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salmon Roll, Miso Soup, Roll
I had a food poisoning on your food! I had clam soup and veggie gyosa for lunch (January 30)I wasn't feeling good until 6pm, then before 7pm i got tummy-ache and i was feeling to threw up. At 8pm i was about to go to bed then suddenly i need to used the bathroom and threw up. After just a minutes i did the same again, just used bathroom and threw up.
Food: 1
Restaurantji Recommends
It’s hard to enjoy the food on a hot day when there’s no air conditioning, just fans. As for the food itself, the calamari appetizer had a light crisp batter, though I wish they had used panko also. The beef negimaki was tender but the color was a bit pale; the scallions retained their crunch. Pass on the miso soup, for its weak diluted flavor. If you don’t mind walking to Second Avenue, Sushi Ren is a better value.
Atmosphere: 2
Food: 2
Service: 3
Bad service, they were very rude. Went in since it was a small place and we wanted to eat something quick and cheap. For the price food is not good at all, way over priced. Restaurant prices for food that you could get at a groceries store.
Atmosphere: 2
Food: 3
Service: 1
So happy that this restaurant had table service when I visited.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi Combo C
Food poisoning, wish I read the other reviews first.
Food was fine but the amount of packaging sent was absurd. A bento box should be all inclusive. Sauces , rice, salad, and soup all in their own plastic containers... I won't be ordering from here again.
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