Showed up to order coffee and croissants. We wanted to order and sit. My son's had sandwiches, I didn't want one. And they literally kicked us out. Said no outside food even though we were at the counter ordering. Never going there and not recommending for anyone
Service: 1
Allison Shamah
I love the bean! The aesthetic is great and really fun. Great food and drinks and great place to get coffee and catch up with friends
Atmosphere: 5
Food: 5
Service: 5
Ralph escava
If Starbucks had Charm & Personality they’d be The Bean. Try their signature coffee concoctions, you’ll be hooked like me.
Atmosphere: 5
Food: 5
Service: 5
Nicole
Please if anyone knows what kind of syrup they use for their iced chai latte?-its amazing!!!!
Josh Kight
This place could not have slower service or more apathetic baristas. Hire more people to work here please!
Atmosphere: 2
Food: 3
Service: 1
Hector Martinez
So amazing!!!
Jason Escava
Fantastic!!! Atmosphere was amazing and the food/coffee couldn’t be better, highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Lisa Gardner
Great!
Atmosphere: 5
Food: 5
Service: 5
Hernan Lugo-silva
A fun spots to go to! The food is good. I go there to get a smoothie! So so good! I also really like the employees. The main 2 employees that i mostly see working at that location is Danny and Lila! Every time I go get my smoothie, they’re always very friendly to me and so welcoming!
Atmosphere: 5
Food: 3
Service: 5
Una Wilson
Ambience was amazing, service was EXCELLENT!!! love the music played here it is always boppin. Rec. ordering their dirty iced chai it hits every time. Everyone is so friendly and welcoming, especially the barista staff!!
Wonderful baristas were welcoming, attentive, and friendly!! Will be back!
Atmosphere: 4
Food: 5
Service: 5
Rosey Jones
tl;dr: - Really delightful coffee/espresso—Sweet, well balanced, ethically obtained. Big fan. - Customer service here is pretty mid to bad, despite my intense desire to want to like them - Atmosphere is more of a takeout coffee place with a few chairs and tables to stop in for a few minutes before heading out again. Not the sort of place you want to hang at for hours.
Long story long: Okay, here's the deal: I LOVE the espresso here. Excellent coffee, beautiful espresso, and this is coming from someone who has worked in the coffee industry for many years. Service, on the other hand, has always been iffy. I've been here a number of times (often in Sundays, but othe days as well) as I am in the area quite regularly, and I WANT to like this place so much because their coffee is so excellent. And yet, every time I've been here, I've had issues with their service and wait time.
First, their baristas don't seem to be particularly inclined to be friendly. I'm not saying they have to be exuberant and bending backwards for me, but a smile and some manners wouold be nice. Instead, I have received snappy comments, impatience, and a general sense of distaste toward my presence. They take their good ole time making my coffee and I often end up standing there for close to 10-15 minutes, despite only being one or two customers in the shop (including me). At one time, they even did not have what I ordered and then let me and my partner stand their for fifteen minutes or so, until I went up and inquired about my order, to which they informed me they didn't have the type of pourover coffee I ordered available. (I guess they just weren't going to tell me?)
Atmosphere is fine—The financial district is a small place attached to a business building, so isn't necessarily the kind of place that has a cozy environment, but also doesn't really need to either. 1
Atmosphere: 2
Food: 5
Service: 1
Abigail Andrews
I’ve avoided The Bean for years because, frankly, it always looked dirty… but I needed to send some emails and most coffee shops nearby had already closed.
I should’ve gone anywhere else. The matcha was chunky and overpriced (7.30 for a small), the space was dirty, and the staff? Downright hostile. The staff yelled at an elderly man for asking for the bathroom code, then mocked him after he left. It was uncomfortable and mean-spirited.
Even getting on the WiFi felt like trying to clear TSA.
Hard pass. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Ali Crowley
The energizer was one of the best juices I have ever had. Space is clean, but gets really warm in the sun.
Showed up to order coffee and croissants. We wanted to order and sit. My son's had sandwiches, I didn't want one. And they literally kicked us out. Said no outside food even though we were at the counter ordering. Never going there and not recommending for anyone
Service: 1
I love the bean! The aesthetic is great and really fun. Great food and drinks and great place to get coffee and catch up with friends
Atmosphere: 5
Food: 5
Service: 5
If Starbucks had Charm & Personality they’d be The Bean. Try their signature coffee concoctions, you’ll be hooked like me.
Atmosphere: 5
Food: 5
Service: 5
Please if anyone knows what kind of syrup they use for their iced chai latte?-its amazing!!!!
This place could not have slower service or more apathetic baristas. Hire more people to work here please!
Atmosphere: 2
Food: 3
Service: 1
So amazing!!!
Fantastic!!! Atmosphere was amazing and the food/coffee couldn’t be better, highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Great!
Atmosphere: 5
Food: 5
Service: 5
A fun spots to go to! The food is good. I go there to get a smoothie! So so good! I also really like the employees. The main 2 employees that i mostly see working at that location is Danny and Lila! Every time I go get my smoothie, they’re always very friendly to me and so welcoming!
Atmosphere: 5
Food: 3
Service: 5
Ambience was amazing, service was EXCELLENT!!! love the music played here it is always boppin. Rec. ordering their dirty iced chai it hits every time. Everyone is so friendly and welcoming, especially the barista staff!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wonderful baristas were welcoming, attentive, and friendly!! Will be back!
Atmosphere: 4
Food: 5
Service: 5
tl;dr:
- Really delightful coffee/espresso—Sweet, well balanced, ethically obtained. Big fan.
- Customer service here is pretty mid to bad, despite my intense desire to want to like them
- Atmosphere is more of a takeout coffee place with a few chairs and tables to stop in for a few minutes before heading out again. Not the sort of place you want to hang at for hours.
Long story long:
Okay, here's the deal: I LOVE the espresso here. Excellent coffee, beautiful espresso, and this is coming from someone who has worked in the coffee industry for many years. Service, on the other hand, has always been iffy. I've been here a number of times (often in Sundays, but othe days as well) as I am in the area quite regularly, and I WANT to like this place so much because their coffee is so excellent. And yet, every time I've been here, I've had issues with their service and wait time.
First, their baristas don't seem to be particularly inclined to be friendly. I'm not saying they have to be exuberant and bending backwards for me, but a smile and some manners wouold be nice. Instead, I have received snappy comments, impatience, and a general sense of distaste toward my presence. They take their good ole time making my coffee and I often end up standing there for close to 10-15 minutes, despite only being one or two customers in the shop (including me). At one time, they even did not have what I ordered and then let me and my partner stand their for fifteen minutes or so, until I went up and inquired about my order, to which they informed me they didn't have the type of pourover coffee I ordered available. (I guess they just weren't going to tell me?)
Atmosphere is fine—The financial district is a small place attached to a business building, so isn't necessarily the kind of place that has a cozy environment, but also doesn't really need to either. 1
Atmosphere: 2
Food: 5
Service: 1
I’ve avoided The Bean for years because, frankly, it always looked dirty… but I needed to send some emails and most coffee shops nearby had already closed.
I should’ve gone anywhere else. The matcha was chunky and overpriced (7.30 for a small), the space was dirty, and the staff? Downright hostile. The staff yelled at an elderly man for asking for the bathroom code, then mocked him after he left. It was uncomfortable and mean-spirited.
Even getting on the WiFi felt like trying to clear TSA.
Hard pass. Avoid.
Atmosphere: 1
Food: 1
Service: 1
The energizer was one of the best juices I have ever had. Space is clean, but gets really warm in the sun.
Atmosphere: 3
Food: 5
Service: 4
Terrible rude customer service.
Atmosphere: 1
Food: 1
Service: 1
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