The Chelsea House
235 9th Ave, Manhattan
(646) 370-3315
Recent Reviews
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Steak was cheap cut, broccoli was undercooked.
Price was ridiculous.
Atmosphere: 3
Food: 2
Service: 5
Looks great on the outside. The windows needed to be clean. That was the first thing I recognized. As you walk in, the ambiance is not all inviting because all "walks of life"are inside. Far from classy. Some people were just holding up seats without buying anything. I noticed that as well. The staff was nice! But needed better organization. Portions are SMALL.!!! The wings were great but, were the size of your pinky finger. The location is great for parking with beautiful views of the city skyline. I will say this, ONCE HOOKAH IS INVOLVED, ALL THE HOODRATS WILL FOLLOW. That a fact in any environment. I'm not a fan. Hopefully, they can get it together, they might have something. CHELSEA HOUSE = C- THIS IS A REAL REVIEW.
Atmosphere: 1
Food: 3
Service: 2
Very Nice Place But the Food Is Horrible they use one seasoning for everything and it's just horrible. The French fries chicken tenders and salmon bites are the best thing on the menu. Also the drinkings are water down don't recommend
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Salmon Bites
I’m sorely disappointed that I can here. the food was terrible and let’s not talk about pictures being misleading. But the steak had all the herbs in the kitchen on it to the point I cad to scrape the thin cut of meet of what looked like a 2 dollop of jerk seasoning. Got broccoli with my poor steak and it was all the salt in the kitchen ….couldn’t eat it Drinks were terrible no drink tasted as expected wouldn’t suggest a cocktail. But the appetizers were okay.
Atmosphere: 2
Food: 1
Service: 2
Rose L , gave excellent service . Thank you. Food wasn’t good ✌️..
Atmosphere: 2
Food: 1
Service: 1
horrible service , rude waitresses don’t recommend at all . food was disgusting, tastes like I made it and I can’t cook ! literally got food poisoning from it . 0 rating
Atmosphere: 1
Food: 1
Service: 1
If I could give it 0 stars I would. terrible terrible terrible experience! Bad manager, bad waiters, terrible food. I don’t recommend. DONT GO
Atmosphere: 1
Food: 1
Service: 1
The food was not good I got the mac and cheese and some chicken tenders the mac and cheese was greesy and did not have a lot of cheese at all but the chicken tenders were ok just not worth the price at all. Me and my friend were and younger group so the waitresses did not treat us too well. we complained about the food and the owner came and brushed off the fact that we didn’t like the food and gave my friend that didn’t like her mac and cheese either some french fries. None of my friends finished their food because it did not taste good and two of my friends had been to the restaurant before. so the changed recipe and rude waitresses were a disappointment I am mad i wasted my money because there were so many affordable options in the area that i could have gotten more food for less money that tastes good
Atmosphere: 3
Food: 1
Service: 2
The customer service wasn’t the best. Our waitress appeared to be very overwhelmed due to the amount of tables she was responsible for. In my opinion, the food was good, but very overpriced for the vibe and atmosphere they provide. The space is more of a bar than a restaurant and most of the items on the menu wasn’t available to order. My husband and I drove about two hours from another state to dine here for a date night and we were very disappointed. I would not recommend nor will I return.
Atmosphere: 1
Food: 3
Service: 1
Honest Review
This is an HONEST REVIEW. The bar itself is nice but the FOOD is HORRIBLE. The bar itself offers a pleasant atmosphere, but unfortunately, the food does not meet expectations. Despite the venue’s popularity as a celebrity spot, the quality of the dishes falls short. When my order arrived, the shrimp portion was minimal 5 shrimp that were the size of a small bubble gum ball and the mashed potatoes lacked flavor. Even the waiter knew the food was horrible she was ashamed to put my plate in front of me. I went with a group of 15 and no one was happy with their dish. People are leaving good reviews because it’s a rappers spot these 4 and 5 star reviews are not true
Restaurantji Recommends
This was my first time here I was very excited
Because it’s a black owned spot and I love supporting my people the experience wasn’t bad the place was nice the service was kinda slow the the cook was rude my food was horrible the appetizer mozzarella sticks were not fried long enough very chewy I was starving I had the garlic noodles with shrimp the noodles came out warm with six shrimp and no sauce like for 30$ you gotta be kidding me the portions we’re very small we gotta do better then changing people top dollar for food thats not all that good hopefully they get a new cook cause baby I will never go back should have just got the chicken fingers and fries guess you can’t go wrong with that hopefully it gets better or this one might close like the one in Harlem
Atmosphere: 3
Service: 1
Customer service was a bit disappointing . The bartender with red hair was extremely rude and wasn’t welcoming at all. Spoke in a very condescending manner when I asked if my party had arrived. The food was good but the experience wasn’t the best.
The service here was HORRIBLE . Only one person serving, hosting AND bartending. At one point a guy bringing food out came to my table and said, “ Don’t be mad at me about the wait” and brung my party of 6 people ONE complimentary order of fries. We waited about 20-30 minutes for each drink and everyone’s food came out over am hour after ordering(no one ordered anything that alloted that long of a cook time). 2 out of the 6 people never even received their full meal. When the check came the items we never received were still on there. Absolutely absurd! The server/bartender Annie did her best and she did inform us to bare with her, we appreciated her for that! It was obvious she was doing her best with the circumstances at hand. Half of my party of 6 works in the food industry so we get things happen that we sometimes cannot control. However; the manager, owner or SOMEONE in charge should have showed face and apologized for the major inconvenience this was. Whoever is in charge should be ashamed! I’ve been to Chelsea house twice and never dealt with this. I brought someone here for their birthday and I will say this was a COMPLETE embarrassment!
Service: 1
This place is ok. The atmosphere was great, I loved the wall art and lights, perfect place to take selfies, however it took me over an hour to get my food once I sat down and when I got the food, it was below mediocre.
Atmosphere: 5
Food: 2
Service: 3
From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The music was delightful, and the cleanliness was impeccable. The staff was friendly and attentive, and the bartender crafted an outstanding lychee martini.
My food arrived promptly, and the seafood dishes were fresh and delicious. My waiter was exceptionally attentive and friendly, ensuring a great dining experience.
The highlight of my meal was the carrot cake with caramel drizzle, which was simply amazing. It was so good that I took two slices home.
I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Fame's Grilled Oysters, Lobster Mac & Cheese, Fries, Salmon Bites, Fried Calamari
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