I had a reservation today for 1pm. It was going to be my first time at The Chanson NY. I got a confirmation text, and replied to confirm. Got there, and the place is closed. Ruin my whole date planned with my wife today.
Stephanie Proulx
Stopped in for a grab and go salmon croissant and a mint limeade and it was so good! Light and refreshing! I was able to grab a seat in the front and refuel and recharge a bit from exploring the city! I would definitely come back here and I’d love to try their afternoon tea experience! There was a super kind woman working who was so sweet when taking my order and bringing out my food too! Cute very chill place here!
Atmosphere: 5
Food: 5
Service: 5
Catherine Gonot
Afternoon tea experience was great, would definitely do again.
Atmosphere: 4
Food: 5
Service: 5
Ming Chan
I was incredibly disappointed and shocked by my experience at Chanson in New York. I ordered an éclair, expecting a high-quality French dessert, but what I found inside was completely unacceptable—a piece of plastic embedded in the filling. This is not just a matter of poor food quality; it’s a serious safety hazard. I can’t imagine what could have happened if a child had eaten it and accidentally swallowed the plastic. A premium dessert shop like Chanson should have strict quality control to prevent such dangerous incidents. I immediately reported this to their staff, but their response was underwhelming and didn’t convey the seriousness of the situation. For a shop that markets itself as upscale, this level of negligence is unacceptable. I won’t be returning and would caution others to think twice before visiting. Your health and safety should not be at risk for a dessert.
Atmosphere: 1
Food: 1
Service: 1
Dmitriy Nikitin
My party of four did the afternoon tea package. Some of the teas we requested were not available. The ones we were able to get had a cool picturesque quality. There were a few tasty options on the platter but we felt like the savory to sweet options ratio was too low and overall we felt like we paid $50 each for a pricey dessert. The atmosphere was pretty and staff were friendly and explained each food selection.
Afternoon tea. The teas were definitely something to experience, lovely blooming teas. The food was tasty, but certainly not exceptional for the price point.
Parking: Did not park
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Macaron Box
Ashlynn Barrett
Wonderful experience. Medina was amazing! Got us in without a reservation.
Paid 50 dollars for a few drinks and one cheesecake. There was no place for us to sit and they did not put an effort in giving us a place to sit. The food looks cute but it's nothing special. I would say overhyped and overpriced.
Atmosphere: 1
Food: 4
Service: 1
Stacy Bruce
Visited this cafe recently, and I had a fantastic experience! The customer service was top-notch—so friendly and welcoming. The coffee was absolutely delightful, with a rich flavor that hit the spot. The barista was especially kindhs name is Matt, Highly recommend for anyone looking for a cozy spot to enjoy some great coffee and warm hospitality!
Ana Weinstein
If you are going to this place for a Kouign Amann, don’t fool yourself. I was a regular customer pre covid and would always get the plain one. It used to be my favorite dessert in NYC. Today I was extremely disappointed after ordering a KA there that didn’t look or taste like one at all. It looked more like a croissant in a cup, if you can picture that. On top of it all, it was stale. I asked them and I was told they have a new chef, which explains the whole situation. I did not try anything else recently so this review is based on my last order. The server was very sweet despite the low quality of the pastry.
Atmosphere: 2
Food: 1
Service: 5
itzelenaho
Patisserie Chanson located in Flat Iron District has a summer afternoon tea menu with bottomlessmimosas. Come get your fix of booze, savory bites, sweet desserts, hot tea, and scones! Graba table and their friendly staffs will start preparing your afternoon tea delights. Afternoon tea includes seven different savory bites, six different sweets, and hot brewed tea. Supplement with bottomless mimosa for that extra kick. Pop a bottle of Prosecco and mix it up with fresh seasonal juices for four different flavors to enjoy. Everythingtastes as good as it looks. Different flavors of each bite and each glass of mimosa is simply too good to be true. After Patisserie Chanson closes in the evening time, there’s also a speakeasy inside called Thyme Bar for a historical Prohibition experience. Come try one of NYC’s best afternoon teas around!
Atmosphere: 5
Food: 5
Service: 5
Gregor J. Rothfuss
I like that you can have pastries as breakfast sides.
Such a great experience
Atmosphere: 5
Food: 5
Service: 5
So relaxing. Lovely staff
Atmosphere: 5
Food: 5
Service: 5
I had a reservation today for 1pm. It was going to be my first time at The Chanson NY. I got a confirmation text, and replied to confirm. Got there, and the place is closed. Ruin my whole date planned with my wife today.
Stopped in for a grab and go salmon croissant and a mint limeade and it was so good! Light and refreshing! I was able to grab a seat in the front and refuel and recharge a bit from exploring the city! I would definitely come back here and I’d love to try their afternoon tea experience! There was a super kind woman working who was so sweet when taking my order and bringing out my food too! Cute very chill place here!
Atmosphere: 5
Food: 5
Service: 5
Afternoon tea experience was great, would definitely do again.
Atmosphere: 4
Food: 5
Service: 5
I was incredibly disappointed and shocked by my experience at Chanson in New York. I ordered an éclair, expecting a high-quality French dessert, but what I found inside was completely unacceptable—a piece of plastic embedded in the filling.
This is not just a matter of poor food quality; it’s a serious safety hazard. I can’t imagine what could have happened if a child had eaten it and accidentally swallowed the plastic. A premium dessert shop like Chanson should have strict quality control to prevent such dangerous incidents.
I immediately reported this to their staff, but their response was underwhelming and didn’t convey the seriousness of the situation. For a shop that markets itself as upscale, this level of negligence is unacceptable.
I won’t be returning and would caution others to think twice before visiting. Your health and safety should not be at risk for a dessert.
Atmosphere: 1
Food: 1
Service: 1
My party of four did the afternoon tea package. Some of the teas we requested were not available. The ones we were able to get had a cool picturesque quality. There were a few tasty options on the platter but we felt like the savory to sweet options ratio was too low and overall we felt like we paid $50 each for a pricey dessert. The atmosphere was pretty and staff were friendly and explained each food selection.
Atmosphere: 5
Food: 3
Service: 4
Delicious food ? i will back soon .. thank you !!
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Cake, Everything Croissant, Bakery, Raspberry Croissant
Afternoon tea. The teas were definitely something to experience, lovely blooming teas. The food was tasty, but certainly not exceptional for the price point.
Parking: Did not park
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Macaron Box
Wonderful experience. Medina was amazing! Got us in without a reservation.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Paid 50 dollars for a few drinks and one cheesecake. There was no place for us to sit and they did not put an effort in giving us a place to sit. The food looks cute but it's nothing special. I would say overhyped and overpriced.
Atmosphere: 1
Food: 4
Service: 1
Visited this cafe recently, and I had a fantastic experience! The customer service was top-notch—so friendly and welcoming. The coffee was absolutely delightful, with a rich flavor that hit the spot. The barista was especially kindhs name is Matt, Highly recommend for anyone looking for a cozy spot to enjoy some great coffee and warm hospitality!
If you are going to this place for a Kouign Amann, don’t fool yourself. I was a regular customer pre covid and would always get the plain one. It used to be my favorite dessert in NYC. Today I was extremely disappointed after ordering a KA there that didn’t look or taste like one at all. It looked more like a croissant in a cup, if you can picture that. On top of it all, it was stale. I asked them and I was told they have a new chef, which explains the whole situation. I did not try anything else recently so this review is based on my last order. The server was very sweet despite the low quality of the pastry.
Atmosphere: 2
Food: 1
Service: 5
Patisserie Chanson located in Flat Iron District has a summer afternoon tea menu with bottomlessmimosas. Come get your fix of booze, savory bites, sweet desserts, hot tea, and scones! Graba table and their friendly staffs will start preparing your afternoon tea delights. Afternoon tea includes seven different savory bites, six different sweets, and hot brewed tea. Supplement with bottomless mimosa for that extra kick. Pop a bottle of Prosecco and mix it up with fresh seasonal juices for four different flavors to enjoy. Everythingtastes as good as it looks. Different flavors of each bite and each glass of mimosa is simply too good to be true. After Patisserie Chanson closes in the evening time, there’s also a speakeasy inside called Thyme Bar for a historical Prohibition experience. Come try one of NYC’s best afternoon teas around!
Atmosphere: 5
Food: 5
Service: 5
I like that you can have pastries as breakfast sides.
Atmosphere: 3
Food: 4
Service: 4
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