3 stars for the piano bar. 4 stars for the upstairs dance floor.
Guy Average
I live a block away from The Duplex. Always walked by but never been in the 30 years I’ve lived in NYC. Went last week. Had some drinks as one does. Asked for the check and was never brought an itemized bill. I’m told that gratuity is added onto the checks so I tipped twice as much as I should have. But here’s the kicker…someone tried to order 350.00 of clothing with my credit card two days later. The Duplex was the first and only time I’ve ever used the card. I’m not saying someone stole my credit card number but you don’t have to be a detective to think that might have happened.
Atmosphere: 2
Food: 1
Service: 1
Phil Fan
I was looking forward to a cozy, melodic weekday night at the Duplex Piano Bar, and for a while, it delivered. The ambiance, the music, and the atmosphere were all on point—exactly what my girlfriend and I had hoped for.
But then a large group arrived and took over every available seat around us, turning what should have been a serene, music-filled night into their own loud, obnoxious reunion. They treated the bar like their personal party venue, with zero regard for the other patrons who came for a piano bar, not a social circus.
Frankly, it’s baffling that management allowed this to happen. Large groups should be required to book private spaces, not ruin the night for everyone else. Letting them dominate the room showed a complete lack of consideration for your loyal, paying guests.
Atmosphere: 1
Food: 3
Service: 4
Guilherme Hildebrand
Horrible attendee suggested me to go over a table because i set some 2 min to listened a music! Never recommend this bar!
Atmosphere: 5
Service: 1
Torbjörn Sjögren
Very friendly vibe. Great live music that the audience was a part of. Will be back!
Atmosphere: 5
Service: 5
Constantina Dendramis
This place charges $6 for a Diet Coke. That’s ridiculous
Lucas Nurches
I've always had a great experience. Always a nice place with a great crowd.
Atmosphere: 5
Service: 5
May Gilon
Best piano bar! Great vibe, best night out! Paddy on the piano was so funny and talented.. absoultly brilliant! Service was great as well. Highly recommended for a fun sing along night :)
Atmosphere: 5
Ohimesama. Natz
Highly recommended gay piano bar.
Atmosphere: 5
Service: 5
Valeria Parisi
The Halloween night was going just fine until the waitress started to make pressure for us to leave the table only because for 20 minutes we went to do the line for the bathroom and then smoked a cigarette outside. 2 of use kept being seating at the table drinking by the way. We spent 244$ in cocktails only, and were ordering new rounds for the past hours. Matter of fact our cocktails were still full on the table when she took the glasses away.
When we came back to our friends the waitress with an attitude told us that since we left the table they needed to assign it to someone else when 2 of ours were still there! On top of that they did not advise us that tips were already included in the check which was not even printed for me, nor they asked me if I wanted to run the same card I gave them to keep the table opened. They slide the card and make me include an extra gratuity without advice it was already part of the receipt that I could never see.
The moment was crowded and we were tired after a night like Halloween, so we did not even argue, but when we arrived home we checked the receipt and found out that we basically left them 40% of tips. We tried to call back the next day to cancel the extra tips but they never answer the phone and their system is made on purpose for them not to be bothered because their mail box is full. Terrible service and experience. No matter how fun the cabaret moment is, if you kick people out for the line at the bathroom and miss transparency when they have to pay. Don’t go there, the friendly attitude is only fake and not genuine, service horrible and cocktail could be bigger for 17$ each.
A very aggressive bartender with a beard. We came to drink beer, asked if there were any snacks. Hearing our accent, he began to be frankly rude and say that we would explain ourselves better in English. We had to leave
Atmosphere: 1
Food: 1
Service: 1
carlos gambina
Amazing experience and people!
Briana Sperry
Great drinks, great music and great service! One of our favorite queer spots in the City, especially during the summer with their outdoor seating!
Atmosphere: 5
Food: 5
Service: 5
Joseph Bolger
Rowdy spot for singalongs and karaoke (downstairs), or dancing (upstairs)
Atmosphere: 4
Service: 4
Michael Lussier
This place was awesome. The staff were incredible singers, the piano man was even better. Thanks for playing all the requests!
3 stars for the piano bar. 4 stars for the upstairs dance floor.
I live a block away from The Duplex. Always walked by but never been in the 30 years I’ve lived in NYC. Went last week. Had some drinks as one does. Asked for the check and was never brought an itemized bill. I’m told that gratuity is added onto the checks so I tipped twice as much as I should have. But here’s the kicker…someone tried to order 350.00 of clothing with my credit card two days later. The Duplex was the first and only time I’ve ever used the card. I’m not saying someone stole my credit card number but you don’t have to be a detective to think that might have happened.
Atmosphere: 2
Food: 1
Service: 1
I was looking forward to a cozy, melodic weekday night at the Duplex Piano Bar, and for a while, it delivered. The ambiance, the music, and the atmosphere were all on point—exactly what my girlfriend and I had hoped for.
But then a large group arrived and took over every available seat around us, turning what should have been a serene, music-filled night into their own loud, obnoxious reunion. They treated the bar like their personal party venue, with zero regard for the other patrons who came for a piano bar, not a social circus.
Frankly, it’s baffling that management allowed this to happen. Large groups should be required to book private spaces, not ruin the night for everyone else. Letting them dominate the room showed a complete lack of consideration for your loyal, paying guests.
Atmosphere: 1
Food: 3
Service: 4
Horrible attendee suggested me to go over a table because i set some 2 min to listened a music! Never recommend this bar!
Atmosphere: 5
Service: 1
Very friendly vibe. Great live music that the audience was a part of.
Will be back!
Atmosphere: 5
Service: 5
This place charges $6 for a Diet Coke. That’s ridiculous
I've always had a great experience. Always a nice place with a great crowd.
Atmosphere: 5
Service: 5
Best piano bar! Great vibe, best night out! Paddy on the piano was so funny and talented.. absoultly brilliant! Service was great as well. Highly recommended for a fun sing along night :)
Atmosphere: 5
Highly recommended gay piano bar.
Atmosphere: 5
Service: 5
The Halloween night was going just fine until the waitress started to make pressure for us to leave the table only because for 20 minutes we went to do the line for the bathroom and then smoked a cigarette outside. 2 of use kept being seating at the table drinking by the way. We spent 244$ in cocktails only, and were ordering new rounds for the past hours. Matter of fact our cocktails were still full on the table when she took the glasses away.
When we came back to our friends the waitress with an attitude told us that since we left the table they needed to assign it to someone else when 2 of ours were still there!
On top of that they did not advise us that tips were already included in the check which was not even printed for me, nor they asked me if I wanted to run the same card I gave them to keep the table opened. They slide the card and make me include an extra gratuity without advice it was already part of the receipt that I could never see.
The moment was crowded and we were tired after a night like Halloween, so we did not even argue, but when we arrived home we checked the receipt and found out that we basically left them 40% of tips. We tried to call back the next day to cancel the extra tips but they never answer the phone and their system is made on purpose for them not to be bothered because their mail box is full. Terrible service and experience. No matter how fun the cabaret moment is, if you kick people out for the line at the bathroom and miss transparency when they have to pay. Don’t go there, the friendly attitude is only fake and not genuine, service horrible and cocktail could be bigger for 17$ each.
Food: 1
Service: 1
Restaurantji Recommends
A very aggressive bartender with a beard. We came to drink beer, asked if there were any snacks. Hearing our accent, he began to be frankly rude and say that we would explain ourselves better in English. We had to leave
Atmosphere: 1
Food: 1
Service: 1
Amazing experience and people!
Great drinks, great music and great service! One of our favorite queer spots in the City, especially during the summer with their outdoor seating!
Atmosphere: 5
Food: 5
Service: 5
Rowdy spot for singalongs and karaoke (downstairs), or dancing (upstairs)
Atmosphere: 4
Service: 4
This place was awesome. The staff were incredible singers, the piano man was even better. Thanks for playing all the requests!
Atmosphere: 5
Service: 5
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