This girl dinner is worth the 30 bucks! The drinks and food were amazing, and didn’t take forever to bring out. The truffle mac balls, the bang bang shrimp, the crab crabs and steak skewers were cooked to well perfection!!
Ciera
Rude Employee/Terrible Customer Service. The young man who answers the phone is so rude. I first called to inquire about reservations, and he hung up on me. I then called back twice, and he refused to answer. I called back for the fourth time; he then answered the phone, saying, 'This is not Fernando's Hideaway, so how can I help you?' At this point, I couldn't believe his attitude, so I just said thank you and hung up.
H G
Thank you to our server, Charlotte G. for a great experience! She was attentive and went above and beyond even giving us on the house shots! We had a great time and the food was pretty good. Great place for a girls night out or celebrating a birthday and highly recommend the girl dinner if you plan on getting more than a couple of drinks. Thanks Charlotte!
Eugene Colter
Are we all just going to pretend this place doesn’t smell awful. The stench is almost overpowering.
Atmosphere: 1
Service: 1
Tyler Pickford
Great atmosphere! Didn’t eat but food looked very tasty.
Atmosphere: 5
Service: 5
Franky
Absolutely appalling service. Servers & bartenders were shockingly rude. We stood there for 10 mins just to get a seat even though they weren’t busy - they seem to enjoy ignoring you. Food was way overpriced for what you’re getting and very average. A definite pass.
Atmosphere: 2
Food: 2
Service: 1
AOB Blanding
Crabs, French fries, corn and lobster roll were amazing. Dominique was a great waitress. She was very attentive, helpful and knowledgeable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Fries, Lobster Roll
Frank E
Love the atmosphere
Rachel Buker
Andy M was the best!! girl dinner was the best! good food and good drinks! great atmosphere!! loved it!
Charles95597
This is one of the best stumble upon we have ever had. The food is great, the place is very inviting and the staff goes out of their way to take care of the customers. We’ll definitely add this place to the list of places to revisit. You have to give it a try!!
Googled Fernando’s hideaway and this olaces phone # came up on goggle. I called and the gentleman that picked up was so rude, if this place gets a ton of calls for another restaurant put a complaint in with google, don’t take it out on potential customers because now I will never try this place out off the phone experience I just had.
harlie hague
I love this bar and the vibes. I’ve met so many nice people here! Will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Mauricio Vera
Friendly staff, attended by its owner, good IPA, always open.
Atmosphere: 5
Food: 5
Service: 5
Jasmine Johnson
Food is always great , and as a regular of 3 years out of all the bartenders the one with the ponytail is always rude and snotty . Eric and the others are always nice and sweet and very friendly ! However he is just very nasty and probably racist…all other guest weren’t subjected to tip but somehow it was “annoying” that i didnt tip because of his drowsy mood . I ALWAYS tip the others , especially the fact that im a regular i have a great time always but this particular one seems to hate his job and the people of color that he may serve..great place but this bartender has to go . He literally said “ you never tip me and its getting annoying now “ with dramatic sighs…if you hate your job then QUIT . I have a well paying job and my money is just as green as others so why cant my services be the same ? Ridiculous!!!! Smh . Definitely unpleasant…i hate it though because the place really is great ! I spend great money there !! There should be no reason to be treated this way . Customer service is EVERYTHING !
This girl dinner is worth the 30 bucks! The drinks and food were amazing, and didn’t take forever to bring out. The truffle mac balls, the bang bang shrimp, the crab crabs and steak skewers were cooked to well perfection!!
Rude Employee/Terrible Customer Service.
The young man who answers the phone is so rude. I first called to inquire about reservations, and he hung up on me. I then called back twice, and he refused to answer. I called back for the fourth time; he then answered the phone, saying, 'This is not Fernando's Hideaway, so how can I help you?' At this point, I couldn't believe his attitude, so I just said thank you and hung up.
Thank you to our server, Charlotte G. for a great experience! She was attentive and went above and beyond even giving us on the house shots! We had a great time and the food was pretty good. Great place for a girls night out or celebrating a birthday and highly recommend the girl dinner if you plan on getting more than a couple of drinks. Thanks Charlotte!
Are we all just going to pretend this place doesn’t smell awful. The stench is almost overpowering.
Atmosphere: 1
Service: 1
Great atmosphere! Didn’t eat but food looked very tasty.
Atmosphere: 5
Service: 5
Absolutely appalling service. Servers & bartenders were shockingly rude. We stood there for 10 mins just to get a seat even though they weren’t busy - they seem to enjoy ignoring you. Food was way overpriced for what you’re getting and very average. A definite pass.
Atmosphere: 2
Food: 2
Service: 1
Crabs, French fries, corn and lobster roll were amazing. Dominique was a great waitress. She was very attentive, helpful and knowledgeable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Fries, Lobster Roll
Love the atmosphere
Andy M was the best!! girl dinner was the best! good food and good drinks! great atmosphere!! loved it!
This is one of the best stumble upon we have ever had. The food is great, the place is very inviting and the staff goes out of their way to take care of the customers. We’ll definitely add this place to the list of places to revisit. You have to give it a try!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hideaway Burger
Restaurantji Recommends
Best Burger in Tribeca.
Atmosphere: 5
Food: 5
Service: 5
Googled Fernando’s hideaway and this olaces phone # came up on goggle. I called and the gentleman that picked up was so rude, if this place gets a ton of calls for another restaurant put a complaint in with google, don’t take it out on potential customers because now I will never try this place out off the phone experience I just had.
I love this bar and the vibes. I’ve met so many nice people here! Will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, attended by its owner, good IPA, always open.
Atmosphere: 5
Food: 5
Service: 5
Food is always great , and as a regular of 3 years out of all the bartenders the one with the ponytail is always rude and snotty . Eric and the others are always nice and sweet and very friendly ! However he is just very nasty and probably racist…all other guest weren’t subjected to tip but somehow it was “annoying” that i didnt tip because of his drowsy mood . I ALWAYS tip the others , especially the fact that im a regular i have a great time always but this particular one seems to hate his job and the people of color that he may serve..great place but this bartender has to go . He literally said “ you never tip me and its getting annoying now “ with dramatic sighs…if you hate your job then QUIT . I have a well paying job and my money is just as green as others so why cant my services be the same ? Ridiculous!!!! Smh . Definitely unpleasant…i hate it though because the place really is great ! I spend great money there !! There should be no reason to be treated this way . Customer service is EVERYTHING !
Atmosphere: 5
Food: 5
Service: 2
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