The food is normally for a swanky NYC location. The service is impeccable!!! Please go for the feel and the vibe. Such a wonderful place to dine. I recommend the pigs in a blanket, fries, and coconut cake. The burger was normal, and there is a quinoa burger for vegetarians. It wasn’t dry, but it was a little mushy when means it’s hand made! Overall, I think you should try it! The majority of the high pricing comes from the alcohol, expect to pay a premium. Oh, and I loved the calamari.Wheelchair accessibility: They have an elevator! The space is a little tight, so when making your reservation, you need to let them know.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Polo Bar Burger, Coconut Cake, Pigs in a Blanket, Fries
BusyBurdie
Got an 830pm reservation for dining room. It was packed!!Had pigs in blanket 10/10Rib eye with mashed taters and spinach 10/10Burger 10/10Desserts also 10/10.. especially the icecream sundae!!!?Worth the hype yes. Very fun atmosphere and beautiful restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Sundae, The Polo Bar Brownie with Walnuts Served with Homemade Vanilla Ice Cream & Warm Chocolate Sauce, The Polo Bar Burger, Burger, Pigs in a Blanket, Fries, The Polo Burger, Steak
Rene Towles
Shhhhh. This is "Oh, so New York" Upscale environment. It's all about the.......atmosphere, .....the moment. If you're trying to do it big.....here's where you want to go.
Atmosphere: 5
Service: 5
Ross Moynihan
A dreadful experience. Management were frantic and put me off my food. Treat your staff a little better & learn what a la carte is. Not worth the hassle.
Atmosphere: 1
Food: 1
Service: 1
WhitYeTalkingAboot Podcast
Horrible management. Sent a colleague home because her shirt wasn’t white enough and expected 200+ staff to share one bathroom. Elitist, Nasty & overpriced.
d s
Amazing food. Nice vibe.Getting a reservation was not fun - on hold for a very long time.Will be returning.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The Polo Bar Crab Cake, Salad
Yvan Deschamps
Magic!! Atmosphere & Service 5 ⭐️⭐️⭐️⭐️⭐️The food was excellent!
Atmosphere: 5
Food: 5
Service: 5
K C
Next level dining
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Polo Bar Burger, Coconut Cake, Pigs in a Blanket, Ralph´S Corned Beef Sandwich
Yami C.
Expectations Unmet, Yet Culinary Excellence Prevails Venturing into The Polo Bar was an adventure two months in the making, but what ensued was a rollercoaster of highs and lows that left my friend and me with mixed feelings. Upon arrival for our 10 pm reservation, we found the place buzzing with activity, even on a Tuesday night. The energy was palpable, but unfortunately, finding a spot at the bar proved challenging amidst the crowded space. Despite our excitement, our attempt to capture the moment with photos was met with unwelcome scrutiny from a staff member, dampening our initial enthusiasm. It was disheartening to feel targeted for simply wanting to preserve our memories. However, we persevered and managed to enjoy some delightful treats at the bar, including warm roasted olives that tantalized our taste buds. My Polo Punch drink was satisfying, though my friend's Pinot Grigio was a safe bet. Yet, the discomfort lingered as the same staff member seemed to shadow our every move, creating an uneasy atmosphere. Moving to our table, we eagerly sampled the menu, finding hits and misses among the offerings. The pigs in a blanket were passable, but the corned beef sandwich was a revelation, with melt-in-your-mouth perfection. The Caesar salad struck the right balance of flavors, though the accompanying polo burger failed to impress, especially with lackluster fries. Dessert, however, was a redemption. The brownie with vanilla ice cream was a heavenly finale to our meal, leaving us with satisfied smiles. Our initial server, Nikki, was a gem, embodying warmth and attentiveness. However, a shift in service left much to be desired, with a new waiter failing to match Nikki's standard, even drawing complaints from other patrons. I was left wondering if our late reservation played a role in the staff's evident fatigue, but for a venue renowned for its exclusivity, I anticipated consistent service and attention regardless of the hour. It was also apparent that The Polo Bar caters to a specific clientele, and as the only person of color among the guests, I couldn't help but feel a tad uncomfortable. Despite these observations, the quality of the cuisine alone would warrant a return visit, although perhaps not with great haste. Overall, our experience at The Polo Bar was a mixed bag. While the food had its moments of brilliance and service started strong, inconsistencies and discomfort tarnished the overall impression. While I may return for certain dishes, I can't help but feel that there are other establishments in the city that offer a more consistent and polished dining experience.
Nicole Z.
The service was outstanding. The corn beef sandwich was my favorite, we also got the burger that was delicious. We ordered the brownie, pecan dessert. It was phenomenal. The price isn't too bad for the quality of the food. We will definitely be coming back here great place and ambience.
I waited 2 hours on the phone to score a Resy here and honestly, I would do it again. The atmosphere and ambience here is sexy, exclusive, chic, romantic and warm. This has the perfect fall/winter vibe. The moment you walk past the bouncers- yes there are bouncers at this restaurant- you feel immersed in luxury. I saw someone mention this felt like a social club in the early 1900s and that is EXACTLY what this felt like. The service was outstanding, even at the bar. (Where we were able to be sat.) The food surprised me. I'm not going to lie, I wasn't expecting much but I was pretty blown away by the experience. Everything from the bar nuts to the burger were delicious. The bar comes with 3 snackies, truffle chips, nuts and fried olives. Everything was addictingly good for a random bar snack. I would buy those nuts in a heartbeat if they bagged them and sold them in stores. We got an espresso martini and an old fashioned. The old fashioned was solid but the espresso martini was probably the best espresso martini I've ever had. It was the perfect amount of bitter, creamy and rich. We split the shrimp cocktail based on the bartender's recommendation. He said they were the biggest shrimp he's seen and he wasn't lying- the shrimp was MASSIVE and absolutely, totally delicious. Highly recommend getting this to split if coming here. We also split the Caesar salad. Even this was incredible for just a basic salad. Each leaf felt like it was dressed just perfectly and the croutons were fatty and scrumptious. They even split these and brought these on two plates and made sure we both got the same amount of croutons- just amazing little touches like this that I loved about this place. Lastly, we split the burger which, again- I was shocked how good this was. It is on my top burgers list of NYC and was cooked perfectly. The only thing that was just ok was the dessert. We went with the Polo Bar brownie. It was a nice sweet treat to round out the meal but this could have been slightly richer both in texture and flavor. Top to bottom this place was awesome and I'm so glad I got to experience it. Hopefully I can snag another resy in the near future. 4.8/5
AO C.
This one star has nothing to do with the quality of service, food, ambiance. All have been perfect during my previous experiences. However, there is something weird with the reservations lately. Yesterday i called to make one for exactly 30 days later. No availability. Ok i understand because i called late. Today i set up my alarm for 10 am when reservations open. Calked exactly at 10:00:10!!!! Waited 35 mins !!! And hung up!!! So someone has to explain me how it is possible that in 10 seconds hundreds of people called - that is what i was told the day before!!!- therefore i could not be given a response!!! Even if so, how is it possible that, let's say all the reservations got booked for those people who were so talented and found a technology that were able to call in the 10 seconds before me, Noone was able to answer during the following 34 minutes 50 seconds to say " sorry we are booked".. something is wrong ...
Lisa Tsai
I hate to admit it but this restaurant is absolutely gorgeous. It was difficult securing a reservation, be prepared to hold for at least an hour when calling the number. The trouble is worth it, I have to admit. Walking in, the bar area is so beautiful, I suggest coming half an hour earlier to enjoy a drink and the fried olives/toasted nuts. It’s actually quite perfect during a cold day, and they have an extensive martini menu. The downstairs dining area feels like an old school country club, with jazz that gives it a very Americana feel. We ordered the pigs in a blanket, corned beef sandwich, burger, filet mignon to share. The burger was outstanding, definitely one of the top burgers I’ve had. I might even like it better than Au cheval. The corned beef sandwich was top notch, and the filet mignon was also cooked perfectly. The desserts were very decadent. I highly recommend the coconut pineapple cake (that was my favorite). If someone I know can get a rez again, I would definitely come back. Beautiful experience.
Scott Indrisek
I came here expecting the culinary equivalent of a pair of Ralph Lauren trousers. Instead, I received French fries that had been marinated in some type of pink jelly. My hamburger had a tiny little extra hamburger inside of it that was barely cooked. I ordered the famous Polo Manhattan and instead received a lukewarm IPA from another customer's table. From now on I am only going to the American Girl restaurant.
Atmosphere: 1
Food: 1
Service: 5
Shari Barnes
One of the most coveted restaurants in NYC and rightly so. After all the Instagram hype I started my research and figured out reservations have to be made a month prior by calling only. I called exactly at 10am and was on hold for almost 2 hours but I got through!! They had availability for my desired date at 1030pm. Upon our arrival, we were escorted in by the doormen and seated in front of the bar area. They brought us fried olives, homemade chips and mixed nuts, each item was served warm and fresh. From there they take your drink orders then you are escorted downstairs to the dining area and the entire place is a vibe. We started with popovers and we ordered Caesar salad, vegan burgers, burgers and choc cake for dessert. Best vegan burger I have tried. They have a limited menu but when you are good at what you do you don't need an exhaustive list. The food was extremely yummy and I would definitely go back.
The food is normally for a swanky NYC location. The service is impeccable!!! Please go for the feel and the vibe. Such a wonderful place to dine. I recommend the pigs in a blanket, fries, and coconut cake. The burger was normal, and there is a quinoa burger for vegetarians. It wasn’t dry, but it was a little mushy when means it’s hand made! Overall, I think you should try it! The majority of the high pricing comes from the alcohol, expect to pay a premium. Oh, and I loved the calamari.Wheelchair accessibility: They have an elevator! The space is a little tight, so when making your reservation, you need to let them know.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Polo Bar Burger, Coconut Cake, Pigs in a Blanket, Fries
Got an 830pm reservation for dining room. It was packed!!Had pigs in blanket 10/10Rib eye with mashed taters and spinach 10/10Burger 10/10Desserts also 10/10.. especially the icecream sundae!!!?Worth the hype yes. Very fun atmosphere and beautiful restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Sundae, The Polo Bar Brownie with Walnuts Served with Homemade Vanilla Ice Cream & Warm Chocolate Sauce, The Polo Bar Burger, Burger, Pigs in a Blanket, Fries, The Polo Burger, Steak
Shhhhh. This is "Oh, so New York" Upscale environment. It's all about the.......atmosphere, .....the moment. If you're trying to do it big.....here's where you want to go.
Atmosphere: 5
Service: 5
A dreadful experience. Management were frantic and put me off my food. Treat your staff a little better & learn what a la carte is. Not worth the hassle.
Atmosphere: 1
Food: 1
Service: 1
Horrible management. Sent a colleague home because her shirt wasn’t white enough and expected 200+ staff to share one bathroom. Elitist, Nasty & overpriced.
Amazing food. Nice vibe.Getting a reservation was not fun - on hold for a very long time.Will be returning.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The Polo Bar Crab Cake, Salad
Magic!! Atmosphere & Service 5 ⭐️⭐️⭐️⭐️⭐️The food was excellent!
Atmosphere: 5
Food: 5
Service: 5
Next level dining
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Polo Bar Burger, Coconut Cake, Pigs in a Blanket, Ralph´S Corned Beef Sandwich
Expectations Unmet, Yet Culinary Excellence Prevails Venturing into The Polo Bar was an adventure two months in the making, but what ensued was a rollercoaster of highs and lows that left my friend and me with mixed feelings. Upon arrival for our 10 pm reservation, we found the place buzzing with activity, even on a Tuesday night. The energy was palpable, but unfortunately, finding a spot at the bar proved challenging amidst the crowded space. Despite our excitement, our attempt to capture the moment with photos was met with unwelcome scrutiny from a staff member, dampening our initial enthusiasm. It was disheartening to feel targeted for simply wanting to preserve our memories. However, we persevered and managed to enjoy some delightful treats at the bar, including warm roasted olives that tantalized our taste buds. My Polo Punch drink was satisfying, though my friend's Pinot Grigio was a safe bet. Yet, the discomfort lingered as the same staff member seemed to shadow our every move, creating an uneasy atmosphere. Moving to our table, we eagerly sampled the menu, finding hits and misses among the offerings. The pigs in a blanket were passable, but the corned beef sandwich was a revelation, with melt-in-your-mouth perfection. The Caesar salad struck the right balance of flavors, though the accompanying polo burger failed to impress, especially with lackluster fries. Dessert, however, was a redemption. The brownie with vanilla ice cream was a heavenly finale to our meal, leaving us with satisfied smiles. Our initial server, Nikki, was a gem, embodying warmth and attentiveness. However, a shift in service left much to be desired, with a new waiter failing to match Nikki's standard, even drawing complaints from other patrons. I was left wondering if our late reservation played a role in the staff's evident fatigue, but for a venue renowned for its exclusivity, I anticipated consistent service and attention regardless of the hour. It was also apparent that The Polo Bar caters to a specific clientele, and as the only person of color among the guests, I couldn't help but feel a tad uncomfortable. Despite these observations, the quality of the cuisine alone would warrant a return visit, although perhaps not with great haste. Overall, our experience at The Polo Bar was a mixed bag. While the food had its moments of brilliance and service started strong, inconsistencies and discomfort tarnished the overall impression. While I may return for certain dishes, I can't help but feel that there are other establishments in the city that offer a more consistent and polished dining experience.
The service was outstanding. The corn beef sandwich was my favorite, we also got the burger that was delicious. We ordered the brownie, pecan dessert. It was phenomenal. The price isn't too bad for the quality of the food. We will definitely be coming back here great place and ambience.
Restaurantji Recommends
I waited 2 hours on the phone to score a Resy here and honestly, I would do it again. The atmosphere and ambience here is sexy, exclusive, chic, romantic and warm. This has the perfect fall/winter vibe. The moment you walk past the bouncers- yes there are bouncers at this restaurant- you feel immersed in luxury. I saw someone mention this felt like a social club in the early 1900s and that is EXACTLY what this felt like. The service was outstanding, even at the bar. (Where we were able to be sat.) The food surprised me. I'm not going to lie, I wasn't expecting much but I was pretty blown away by the experience. Everything from the bar nuts to the burger were delicious. The bar comes with 3 snackies, truffle chips, nuts and fried olives. Everything was addictingly good for a random bar snack. I would buy those nuts in a heartbeat if they bagged them and sold them in stores. We got an espresso martini and an old fashioned. The old fashioned was solid but the espresso martini was probably the best espresso martini I've ever had. It was the perfect amount of bitter, creamy and rich. We split the shrimp cocktail based on the bartender's recommendation. He said they were the biggest shrimp he's seen and he wasn't lying- the shrimp was MASSIVE and absolutely, totally delicious. Highly recommend getting this to split if coming here. We also split the Caesar salad. Even this was incredible for just a basic salad. Each leaf felt like it was dressed just perfectly and the croutons were fatty and scrumptious. They even split these and brought these on two plates and made sure we both got the same amount of croutons- just amazing little touches like this that I loved about this place. Lastly, we split the burger which, again- I was shocked how good this was. It is on my top burgers list of NYC and was cooked perfectly. The only thing that was just ok was the dessert. We went with the Polo Bar brownie. It was a nice sweet treat to round out the meal but this could have been slightly richer both in texture and flavor. Top to bottom this place was awesome and I'm so glad I got to experience it. Hopefully I can snag another resy in the near future. 4.8/5
This one star has nothing to do with the quality of service, food, ambiance. All have been perfect during my previous experiences. However, there is something weird with the reservations lately. Yesterday i called to make one for exactly 30 days later. No availability. Ok i understand because i called late. Today i set up my alarm for 10 am when reservations open. Calked exactly at 10:00:10!!!! Waited 35 mins !!! And hung up!!! So someone has to explain me how it is possible that in 10 seconds hundreds of people called - that is what i was told the day before!!!- therefore i could not be given a response!!! Even if so, how is it possible that, let's say all the reservations got booked for those people who were so talented and found a technology that were able to call in the 10 seconds before me, Noone was able to answer during the following 34 minutes 50 seconds to say " sorry we are booked".. something is wrong ...
I hate to admit it but this restaurant is absolutely gorgeous. It was difficult securing a reservation, be prepared to hold for at least an hour when calling the number. The trouble is worth it, I have to admit. Walking in, the bar area is so beautiful, I suggest coming half an hour earlier to enjoy a drink and the fried olives/toasted nuts. It’s actually quite perfect during a cold day, and they have an extensive martini menu. The downstairs dining area feels like an old school country club, with jazz that gives it a very Americana feel. We ordered the pigs in a blanket, corned beef sandwich, burger, filet mignon to share. The burger was outstanding, definitely one of the top burgers I’ve had. I might even like it better than Au cheval. The corned beef sandwich was top notch, and the filet mignon was also cooked perfectly. The desserts were very decadent. I highly recommend the coconut pineapple cake (that was my favorite). If someone I know can get a rez again, I would definitely come back. Beautiful experience.
I came here expecting the culinary equivalent of a pair of Ralph Lauren trousers. Instead, I received French fries that had been marinated in some type of pink jelly. My hamburger had a tiny little extra hamburger inside of it that was barely cooked. I ordered the famous Polo Manhattan and instead received a lukewarm IPA from another customer's table. From now on I am only going to the American Girl restaurant.
Atmosphere: 1
Food: 1
Service: 5
One of the most coveted restaurants in NYC and rightly so. After all the Instagram hype I started my research and figured out reservations have to be made a month prior by calling only. I called exactly at 10am and was on hold for almost 2 hours but I got through!! They had availability for my desired date at 1030pm. Upon our arrival, we were escorted in by the doormen and seated in front of the bar area. They brought us fried olives, homemade chips and mixed nuts, each item was served warm and fresh. From there they take your drink orders then you are escorted downstairs to the dining area and the entire place is a vibe. We started with popovers and we ordered Caesar salad, vegan burgers, burgers and choc cake for dessert. Best vegan burger I have tried. They have a limited menu but when you are good at what you do you don't need an exhaustive list. The food was extremely yummy and I would definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Polo Bar Burger