Third Rail Coffee

240 Sullivan St, New York
(646) 580-1240

Recent Reviews

Kate Mills

Truly awful customer service every time I’ve been here. The baristas seem miserable to be there and I’ve never had any of them smile at me over the past two years. Anytime I ask a question, I feel like an inconvenience to them. It’s an extremely uncomfortable experience getting coffee here, so I just try to rush through it as quickly as possible.I held off on writing a review hoping that service would improve as I live in the neighborhood and the coffee itself is decent, but sadly it has not. I would love to support a local business, but I’m going to start going to Irving Farm around the corner because the employees are friendly there. Please hire nice people instead of attractive, but rude, employees.

Atmosphere: 2

Food: 3

Service: 1

Ethan Salm

Rude staff and coffee had grounds in it. Left a tip still and not even a thank you from the staff. Will not be returning

Food: 1

Service: 1

Phoebe Jones

Coffee is good but the staff are rude.

D Scott

Favorite coffee shop in the city.

Atmosphere: 5

Food: 5

Service: 5

Eleni Hatzopoulou

Caroline is the best! She’s super friendly and makes the best coffee!

Atmosphere: 5

Food: 5

Service: 5

D

I loved their cold brew. Must try. Very cheap and best coffee around the

Atmosphere: 3

Food: 5

Service: 5

Tanya Gordon

Rude staff. I spent 7$ on a coffee and was told I couldn’t eat in there store bc I had a bagel from a different shop. Do not

Service: 1

RICK HEIL

Oat milk Cortado…

Atmosphere: 3

Food: 5

Service: 5

Isaiah Vazquez

I was sitting down enjoying my flat white when I noticed not one, but two MICE under the seating area from across the cafe. I left immediately and threw out my drink. I will not be coming back here anytime

Atmosphere: 1

Food: 1

Service: 1

Joe Finkelstein

Very sweet spot :)

Atmosphere: 5

L B

Music is way too loud, baristas are not friendly and act as if they’re doing you a favor by serving you coffee. They take their time making your coffee and didn’t want to give me a for here cup at 4pm even though the shop closes at 5pm. Would not recommend!

Atmosphere: 3

Food: 5

Service: 1

Cristiana George

Hi Humberto ..Love your place and your muffins are very good. But service is beyond unfriendly. I live on Thompson and stop by there often on my way to work. No one greets you with a good morning, nor a thank you ever! Except a pretty girl with a beautiful smile. I.asked her why and she says I am not the first one to comment. And on top of that there is a sign there with tips please .Really? Many times I avoid going there when I see some baristas specially a guy who is kind of new, he blasts his awfully loud music at 8 am..rude is all over his vibe. Please let your employees know that it is important to be nice and pleasant especially in the MORNING! thanks

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Pumpkin Muffin

Dieter Unrath

Small coffee shop with some small seats. Coffee was decent. Some power outlets for a quick charge if you need it. Was very warm inside too which I appreciated.

Dantae Choi

Bring your changes and don't forget your credit card when you coming here.Wanted to tryout espresso and cold brew coffee here andW/Boy said, we don't have much chang after I pay with $50 dollar bill so I said I will break $50 and come back soon and the boys said, don't you have a credit card? I said No and he just stood there.. and customer trying to pay me with he's own money I said no thanksBye bye

Atmosphere: 3

Service: 1

Delphine Ettinger (Ashes57)

The drip coffee is very tasty.

Atmosphere: 5

Food: 5

Service: 5

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