Bar is/was closed until further notice. There is NO BAR HERE. NO FOOD, NO SERVICE, NO ATMOSPHERE. IT IS CLOSED.
Atmosphere: 1
Food: 1
Service: 1
Ready For business
Great experience during my week long stay awesome staff and clean room’s perfectly positioned for a getaway.
Atmosphere: 5
Food: 1
Service: 5
Lucas G
I don’t think this really operates as a bar anymore? Walked in with a buddy and there was no one there, pool table would’ve been solid except for the fact that the cues had no tips, lol
LadyHaless
Rooms are Very basic and small but clean. Don’t expect any customer service here. The two girls on reception had no interest in saying good morning or asking if we had a nice stay. They had resting b1tch face during the whole transaction. Oh and housekeeping bang and shout in their radios at 9am in the hall and don’t even look at you as you walk by. Dreadful experience
735sjs
Poor design by Marriott The room has no drawers for unpacking only 2 high small cubbyholes TV MENU GUIDE is slow and won’t allow you to pick a channel beyond 10 and defaults to Marriott channel When you turn it off The lounge/bar only has booze No pretzels or munchies Staff is nice and helpful
diogenesl2014
I was able to get checked in before 11 am and the platinum late checkout of 4pm was granted without question. The room was on the 2nd floor; so no view of any kind :-) Water pressure in the shower was great. The room was small but everything worked fine, the bed was comfy, room was clean. The hotel had coffee and water available free of charge at any time. There is no breakfast at this Aloft. Very convinient to subway (Fulton) to/from JFK; PATH's WTC station.
Neal G.
Cute little hotel bar! Well-lit and quiet. Nothing to write home about, but a perfect place to stop and have a chat and a drink or two.
442markc442
When we checked in the front desk agent was so nice and helpful and friendly.The rooms was clean and quiet considering their was construction on the corner. The problem started with the frond desk working the afternoon/evening shift. She couldn't be bothered. We came back from the day and I said hello, she completely ignored me. I then asked if we could get a few more hangers, sure I ll have someone bring them up. That never happened, I had to go back down to the lobby the next morning and ask the nice agent, They were there within 5 minutes. Also on that first night, we couldn't get our window to shut. We called down and the agent put us on hold 3 times and never picked back up, once waiting about 7 minutes. I finally had to go down and ask in person, luckily there was someone else at the desk, or it probably wouldn't have been fixed. I am a marriott rewards member and stay in a variety of different properties. I don't expect the service I get at the Ritz-Carlton when I stay at Aloft or AC Hotels, however some sort of guest service should exist.
J2528HEhannahc
Mark was extremely helpful and kind in checking us in. He made our trip extra special and we really appreciate it. Our room was exactly what we needed and we are having a great trip. Shout out to you mark and Manny the incredible bartender
Z6560ERjeffs
This place is terrible. TERRIBLE!!! I walked in the door after taking a cab from LGA and they said they were overbooked and had no room for me. Then why did they charge my card when I booked the reservation? They handed a letter to me literally (yes, literally) "introducing" me to whom it might concern and told me to go to another hotel (whose name I will not mention in fairness to the other hotel). No promise that the other hotel had a room for me or even the address of the other hotel. After pitching a fit, they miraculously found me a room. While this is a great location (a couple blocks from Pace and the courthouses), don't be lulled into booking here. What good is the location if you don't actually get to stay there?
I really loved staying at this aloft. My kids enjoyed the popcorn and hot chocolate. The location was close to food and shopping. The staff was always helpful and nice. Shaina, Tempess and Nayln really made our stay special. we can’t wait to visit again in the summer.
jhaveenf
We had a fantastic stay!! Mark at the front desk was very accommodating with everything we needed! 10/10 experience!! The rooms were very clean and the beds were comfortable as well. Definitely will stay again!
alohd2023
Mark was such a gentleman. He is professional, witty, charming, and I am highly encouraging my family to come stay at this hotel in September. Aloft Hotel & Company is lucky to have him, he is such an asset to this organization.
philipk860
What a fantastic hotel, right in the middle of Manhattan’s financial district. The hotel was located within walking distance of numerous attractions. The staff was extremely friendly and helpful. We got to see a fraction of what we wanted to see, so we’ll definitely be back.
Luly Walser
Great staff , cleaning service Amazing
Front desk just fast and friendly , I’ll be back every time I can
Thanks Y’all
Bar is/was closed until further notice. There is NO BAR HERE. NO FOOD, NO SERVICE, NO ATMOSPHERE. IT IS CLOSED.
Atmosphere: 1
Food: 1
Service: 1
Great experience during my week long stay awesome staff and clean room’s perfectly positioned for a getaway.
Atmosphere: 5
Food: 1
Service: 5
I don’t think this really operates as a bar anymore? Walked in with a buddy and there was no one there, pool table would’ve been solid except for the fact that the cues had no tips, lol
Rooms are Very basic and small but clean. Don’t expect any customer service here. The two girls on reception had no interest in saying good morning or asking if we had a nice stay. They had resting b1tch face during the whole transaction. Oh and housekeeping bang and shout in their radios at 9am in the hall and don’t even look at you as you walk by. Dreadful experience
Poor design by Marriott The room has no drawers for unpacking only 2 high small cubbyholes TV MENU GUIDE is slow and won’t allow you to pick a channel beyond 10 and defaults to Marriott channel When you turn it off The lounge/bar only has booze No pretzels or munchies Staff is nice and helpful
I was able to get checked in before 11 am and the platinum late checkout of 4pm was granted without question. The room was on the 2nd floor; so no view of any kind :-) Water pressure in the shower was great. The room was small but everything worked fine, the bed was comfy, room was clean. The hotel had coffee and water available free of charge at any time. There is no breakfast at this Aloft. Very convinient to subway (Fulton) to/from JFK; PATH's WTC station.
Cute little hotel bar! Well-lit and quiet. Nothing to write home about, but a perfect place to stop and have a chat and a drink or two.
When we checked in the front desk agent was so nice and helpful and friendly.The rooms was clean and quiet considering their was construction on the corner. The problem started with the frond desk working the afternoon/evening shift. She couldn't be bothered. We came back from the day and I said hello, she completely ignored me. I then asked if we could get a few more hangers, sure I ll have someone bring them up. That never happened, I had to go back down to the lobby the next morning and ask the nice agent, They were there within 5 minutes. Also on that first night, we couldn't get our window to shut. We called down and the agent put us on hold 3 times and never picked back up, once waiting about 7 minutes. I finally had to go down and ask in person, luckily there was someone else at the desk, or it probably wouldn't have been fixed. I am a marriott rewards member and stay in a variety of different properties. I don't expect the service I get at the Ritz-Carlton when I stay at Aloft or AC Hotels, however some sort of guest service should exist.
Mark was extremely helpful and kind in checking us in. He made our trip extra special and we really appreciate it. Our room was exactly what we needed and we are having a great trip. Shout out to you mark and Manny the incredible bartender
This place is terrible. TERRIBLE!!! I walked in the door after taking a cab from LGA and they said they were overbooked and had no room for me. Then why did they charge my card when I booked the reservation? They handed a letter to me literally (yes, literally) "introducing" me to whom it might concern and told me to go to another hotel (whose name I will not mention in fairness to the other hotel). No promise that the other hotel had a room for me or even the address of the other hotel. After pitching a fit, they miraculously found me a room. While this is a great location (a couple blocks from Pace and the courthouses), don't be lulled into booking here. What good is the location if you don't actually get to stay there?
Restaurantji Recommends
I really loved staying at this aloft. My kids enjoyed the popcorn and hot chocolate. The location was close to food and shopping. The staff was always helpful and nice. Shaina, Tempess and Nayln really made our stay special. we can’t wait to visit again in the summer.
We had a fantastic stay!! Mark at the front desk was very accommodating with everything we needed! 10/10 experience!! The rooms were very clean and the beds were comfortable as well. Definitely will stay again!
Mark was such a gentleman. He is professional, witty, charming, and I am highly encouraging my family to come stay at this hotel in September. Aloft Hotel & Company is lucky to have him, he is such an asset to this organization.
What a fantastic hotel, right in the middle of Manhattan’s financial district. The hotel was located within walking distance of numerous attractions. The staff was extremely friendly and helpful. We got to see a fraction of what we wanted to see, so we’ll definitely be back.
Great staff , cleaning service Amazing Front desk just fast and friendly , I’ll be back every time I can Thanks Y’all