Wendy's

112 E 23rd St, New York
(212) 500-6800

Recent Reviews

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EM

it doesn’t matter if i order on the app, in store at the self-checkout kiosk or in person at the register— somehow i am always waiting 20-30 minutes for my order. don’t bother coming to this location if you want a quick bite

Atmosphere: 1

Food: 3

Service: 1

eriberry

The staff was pretty rude.

Atmosphere: 2

Food: 4

Service: 1

Han Solo

They have an entire upstairs and the upstairs is always closed. The downstairs is always packed and there’s never seats and then people have to leave and go somewhere else to eat their food. They just paid for instead of being able to use the Upstairs area which is filled with seats And tables. I ordered a fries and a chicken sandwich. The chicken sandwich was completely underwhelming and is not the quality of a chicken sandwich you would get from a Popeyes or a Burger King and then the fries tasted like the oil has been sitting around for years. They tasted disgusting. Wendy’s is known for having good fries, and these fries were horrible. They were in light and brown. They were dark and dull, and they tasted like oil. I used to love Wendy’s and the fact that this is one of the newer locations of a Wendy’s I thought it would be good. I will not be returning here.

Atmosphere: 1

Food: 1

Service: 1

Dan A

This place is hit or miss. Soda flavors are never restocked .
People aimlessly talking and walking around kitchen . If you have 2 people ahead of you in line you’re going to be there awhile

Jaislyn Soto

Service is horrible , they are very rude i felt bad because the cashier was doing food, register and refilling things behind the counter. They gave me cold fries and got upset because i asked for new fries, i checked my sandwich my sandwich was cold as well and they stated it’ll be 5 mins which was no problem 5 mins became 15 -20 mins. They even forgot about my sandwich until i reminded them… i ordered at 3:47 and just now receiving my sandwich at 4:20pm ..

Atmosphere: 1

Food: 1

Service: 1

Brianda Cabrera

Good place, but they have denied us entry to the bathroom without explanation. It seems disrespectful to me since we had already bought

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Spicy Chicken Sandwich, Jr Cheeseburger

Michael Jardine

This place is ghetto as hell. They never have my order ready when I order for pick up, no matter how far in advance I order, and they NEVER believe me when I tell them I'm there to pick up an order I placed online. What's the point of ordering for pick up if I have to wait when I get there anyway?

Atmosphere: 3

Food: 5

Service: 1

Rocky Villalba

It was good quiet place and good food

Atmosphere: 5

Food: 5

Service: 5

m!!!!!!! c!!!!!!!!

Standard fast food fare, but they don’t do in-person cashiers anymore so if you’re looking to pay cash, you’re out of luck.

Atmosphere: 2

Food: 2

Service: 2

Derek Villorente

The food was good and customer service was as well. They have a second floor to dine but it is closed at night. They also have a kiosk to order your meal.

Atmosphere: 4

Food: 4

Service: 4

Margaret Mccalla

A MEAL FOR $6 STILL EXISTS HERE!!👍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries, Spicy Chicken Sandwich, Jr Cheeseburger

David Isaacson

Even for a fast food place in the city, no one that works here gives a crap. Multiple registers and screens are broken. Been here for 10 minutes and literally no orders have come out.

Sean Chen

Came here at night. They seem to be gearing up to close. Kinda messy, but the service was okay.

Atmosphere: 2

Food: 3

Service: 4

Nicole R

My order said it would be ready for pickup at 12:52pm….. did not get it until 1:30. Don’t come here on your lunch break

Service: 1

Patrocinio Bail

Terrible service 😡

Atmosphere: 1

Food: 1

Service: 1

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