Pontillo's
120 E Union St, Newark
(315) 331-8872
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Every time I go in they forget something. Was just on the phone with cashier for 7 minutes and she read my order off to me 3 times. Drove 15 min back home and they forgot something. They offered a $3 refund. Don’t order from here
Atmosphere: 1
Food: 1
Service: 1
$18 for this atrocity. The first “calzone” they messed up so it was free. The second one wasn’t any better, just a pile of mush don’t waste your time and money.
Atmosphere: 2
Food: 1
Service: 2
I ordered two cheese slices of pizza and a 20 ounce drink…14$. That’s OK this is Pontillos I’m thinking…. The dining room needs work! My arms were sticking to the table and you could see crumbs and debris on the napkin holder and it looked like the red pepper, garlic salt, and cheese “Shakers” hadn’t been switched out this year. No comparison to the Canandaigua location!!!
CLEAN YOUR RESTAURANT
Atmosphere: 2
Food: 3
Service: 3
OMG!! I ordered some dry rubber wings( fried to me) with some French fries(extra crispy) who ever was cooking today!!! You did an excellent job, the wings and fries was on point!!!! Thank you!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Top tier pizza and great quality food all around. It is always my go to and I would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Mushrooms, Garlic Bread, Chicken Wings, Chocolate Chip Cookie, Pizza
sauce was very bland cheese didn't melt very good the best part of the pizza was the crust very disappointed
The pizza and wings we got were amazing as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza Slice, Chicken Wings
Did not get what was ordered, dried up calzone, young lady who doesnt listen when explained x2. Then when call back she states " im sorry theres nothing we can do about it now" 42.00 for calzone and wings and a 5.50$ tip. Im done ordering from you. No customer service. I only liked ordering from there for calzone.. ill be sure to spread the word
Food: 1
Service: 1
Used to order from a different location almost every day for lunch.. The wings were great. But that had to be the absolute worst pizza I have ever had!! I'd order from a gas station before I order from here again!
Food: 1
Craft 120 is right behind this place also (craft brewery). beautiful joint if you have a chance to check it out do it. Pizza was excellent and service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza Slice, Chicken Wings, Pizza
Restaurantji Recommends
Came in for lunch and they didn't have any slices and when I asked if they were making more they said no. What's the point of having lunch specials if you can't get anything on the menu.
Atmosphere: 1
Food: 1
Service: 1
Ordered an Italian sub, had good flavor and the bread was toasted well, not burnt or dry.
Atmosphere: 5
Food: 5
Service: 5
The food was very good. Service was o.k. as for the atmosphere, it is a pizzeria.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza Slice, Garlic Bread, Pizza, Chicken Parm, Meatball Sub, Pepperoni Pizza New York
One of those not great, but not horrible experiences. The calzones crust was good and cooked to the right temp, but the filling was under seasoned and bland. The sauce included was just plain tomato sauce.
Parking: Next to ample public parking
Wheelchair accessibility: The front is wheelchair accessible, but the outdoor dining area is not.
Atmosphere: 3
Food: 3
Service: 3
Bad customer service. Food is greasy, cheap ingredients, and overpriced for what you get. It’s obvious employees do not like their job there. The establishment has been going downhill for years and it appears they have hit rock bottom.
Loading...