Burger King

10 N Plank Rd, Newburgh
(845) 562-3890

Recent Reviews

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Joyce

I'm a vegetarian, I ordered a Whopper with no meat. The little print out receipt says no mic for no meat and yet I get home and meats on my Whopper . This is careless, that ruined my appetite and was traumatizing. Now I have to go out of my way and drive 15 minutes back to this location and get my money back .

Alec Puchalski

The place is where you rule and have it your way. You'll always treat Burger King like your burger kingdom.🍔👑

Atmosphere: 5

Food: 5

Service: 5

Steffii

I ordered through the drive through for myself and family. The woman could not comprehend the order and it took multiples times to get it correct to get to the window and have her go over it again and she still could not get it rite. Finally, thinking the order is correct for the adult chicken fries combo and kids chicken nugget meal she asked what sauce we told her honey mustard and did not get it. I asked for Dr Pepper. I was given root beer. So, we asked for the honey mustard and she nastily handed me one sauce for two combos. I asked for my drink to be switched for Dr Pepper since that is what I ordered. I was given flat soda with no syrup as if they were out of Dr. Pepper. If they were out, a bit of honesty saying we are out etc. would have been appreciated instead of paying for a disgusting flat non syrup soda.

Atmosphere: 1

Food: 1

Service: 1

Antonio Cabrera M

I don't know, I really just went to the bathroom hahahaha

Atmosphere: 1

Food: 1

Service: 1

Roshen Carman

Vegetarian options: The impossible burger is about as vegetarian as you’ll get. It’s a decent choice if you want a burger but not a veggie burger.

Atmosphere: 2

Food: 4

Service: 5

Recommended dishes: Bacon Double Cheeseburger

Nicole

Managaer/Employees are bypassing the time limits for the drive thru by leaving cars at the menu for 10-15 minutes at a time. Absolutely ridiculous, plenty of staff and no cars at the pick up windows.

Atmosphere: 1

Service: 1

Jason Greene

Pull up to the drive thru today at 704 AM, no other cars in line. They just left me sitting there, no one said anything. And yes, they are supposed to be open at that time.

Daniel Beers

12/27 - 7am I go to the window and the lady says " we are opening late, we can't serve you" what kind of nonsense franchise allows this? Get a handle on your employees and fix your place

Kiernan

Disappointed with the service of the manager. I purchased a limited time sandwich and they messed up on it because they overcooked the fried pickles I took one bite and it was nasty tossed all those fried pickles in the garabage and so I called the next moring no answer. So I showed up at the drive-through and plead my case. The manager comes says they can't do it, and she giving me some run down. So I figured I dont want to hold up the line so I park and go in plead my case again wait another 5 min for the manager to speak again more clearly and I simply wanted it swapped for there other limited time sandwich the bourbon because I already know they are the same price and ive gotten the other one before and liked it so I was going with what I know would be good and they couldn't mess up twice on. She didn't want to do that says oh you should have called... guess what? You're not busy in there, and nobody answered the phone, and the mailbox is full, of course, so there is no leaving a message she had nothing to say once I brought that up. I was respectful and patient and had my time wasted. I literally had the physical sandwich with me as proof, and the digital receipt and best she gave me was half off the sandwich. Why would I pay again for someone else's mistake on my sandwich and then to fix it pay a little less?? You sound crazy my wallet was in my car, and I was not making another trip back in.

Is the company losing that much money that you can't swap out a customers burger after your mess up. I've had sandwiches swapped there before, so it literally makes no sense. Big L for Buger King today.

Food: 2

Service: 1

Michael Lee

Brian Veronica and kaitlyn serve very nice food and they are helpful .

Atmosphere: 4

Food: 5

Service: 5

Ethereal Thought

Got the mobile order wrong they didn't read correctly

Atmosphere: 1

Food: 1

Service: 1

Mar Smith

They forgot the onions and pickles on the chicken sandwiches I ordered it was on the receipt and stickers on the sandwich but they still messed the order up.

Atmosphere: 1

Food: 1

Service: 1

Thomas Talaska

The burger was very good, the cookies were old and burnt, and the ice cream cup was only maybe half full but tasted very good.

Food: 3

Service: 4

Recommended dishes: Have-Sies, Soft Serve Cup, Flame Grilled Beef, Whopper Patty, Cheeseburger, Bacon Cheeseburger

Tyler M Cotten

They mixed up the food orders and the food, we received wad tough to bite and chew.

Food: 2

Service: 3

Eliazar Celaya

The lady that works there as a manager in the night shift is really nasty she needs to some education manners …

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Fries, Burger King, Bacon Cheeseburger

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