2 times visiting here. First time I was picking up my wife’s online order through the drive thru. Told them the name and they charged me, and gave me a completely different order. Found out my wife had already paid online so I had to go back, get the right order, and get refunded for someone else’s order I paid for and picked up.
Second visit I went on my lunch break to grab a drink and a sandwich, paid at the window and was handed the drink, sat at the window for another 2 minutes before the guy opened it up and asked if I was looking for something else. He printed out the receipt and they only charged me for a drink and asked if I wanted to pay for the sandwich and wait for it. I said “just forget it” and left.
Maybe inside the store you’ll have better luck, but if you go through drive thru, prepare to have to pay twice or drive back later to get the right order.
Atmosphere: 1
Food: 4
Service: 1
Chris Byrne
Cold brew cold foam is the best
Atmosphere: 5
Food: 5
Service: 5
Evangeline Edwards
I came in for a meeting, I ordered a small Chai Latte, the cup was half full, I took it back to the counter and she stated that is the way it came out...the taste was horrible, I couldn't even finish the 2 ounces I got for $4.29. The sandwich was lukewarm. Last time ordering from this location. Service at other locations is much better.
Atmosphere: 3
Food: 2
Service: 3
O. S. Olson
Always clean
Atmosphere: 5
Food: 5
Service: 5
mike botzenmayer
It's just normal Dunkin coffee.
Gio
Nice staff
Service: 5
Kamran Nawaz
Everything here suck
Atmosphere: 1
Food: 1
Service: 1
Crystal Guerrero
This is the best location in Newburgh hands down. Just ordered a coffee at the wrong location and they honored it for me anyway. Thanks Michelle for being so sweet!
Service: 5
Gaurav Kaushik
Forgot half of our order
Service: 2
DLC
Outstanding customer service, always feel right at home.
coffee was alright, extremely hot with cream and d sugar though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Tasha O'Shea
Although the staff is courteous and the atmosphere is clean and comfortable, many mistakes have been consistently made on my orders and it can be difficult to communicate with the staff. Also I am a tea drinker!! Please more attention to us!
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, English Muffin, Dunkin' Refreshers, Muffins, Munchkins Donut Hole Treats, Iced Macchiato
Essence Matthews
Love coming here to get my donuts and breakfast food! This is a regular spot I go to with my family!
2 times visiting here. First time I was picking up my wife’s online order through the drive thru. Told them the name and they charged me, and gave me a completely different order. Found out my wife had already paid online so I had to go back, get the right order, and get refunded for someone else’s order I paid for and picked up.
Second visit I went on my lunch break to grab a drink and a sandwich, paid at the window and was handed the drink, sat at the window for another 2 minutes before the guy opened it up and asked if I was looking for something else. He printed out the receipt and they only charged me for a drink and asked if I wanted to pay for the sandwich and wait for it. I said “just forget it” and left.
Maybe inside the store you’ll have better luck, but if you go through drive thru, prepare to have to pay twice or drive back later to get the right order.
Atmosphere: 1
Food: 4
Service: 1
Cold brew cold foam is the best
Atmosphere: 5
Food: 5
Service: 5
I came in for a meeting, I ordered a small Chai Latte, the cup was half full, I took it back to the counter and she stated that is the way it came out...the taste was horrible, I couldn't even finish the 2 ounces I got for $4.29. The sandwich was lukewarm. Last time ordering from this location. Service at other locations is much better.
Atmosphere: 3
Food: 2
Service: 3
Always clean
Atmosphere: 5
Food: 5
Service: 5
It's just normal Dunkin coffee.
Nice staff
Service: 5
Everything here suck
Atmosphere: 1
Food: 1
Service: 1
This is the best location in Newburgh hands down. Just ordered a coffee at the wrong location and they honored it for me anyway. Thanks Michelle for being so sweet!
Service: 5
Forgot half of our order
Service: 2
Outstanding customer service, always feel right at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, English Muffin, Grilled Cheese, Plain Stuffed Bagel Minis, Donuts, Hazelnut Iced Coffee, Croissant, Muffins, Munchkins Donut Hole Treats, Iced Macchiato, Bagel with Cream Cheese, Egg and Cheese, Chicken & Roasted Pepper Dunkin' Wrap, Wake-Up Wrap - Egg & Cheese, Sausage Egg & Cheese, Wake-Up Wrap - Turkey Sausage Egg & Cheese, Sweet Black Pepper Bacon Breakfast Sandwich, Dunkin' Midnight
Restaurantji Recommends
coffee was alright, extremely hot with cream and d sugar though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Although the staff is courteous and the atmosphere is clean and comfortable, many mistakes have been consistently made on my orders and it can be difficult to communicate with the staff. Also I am a tea drinker!! Please more attention to us!
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, English Muffin, Dunkin' Refreshers, Muffins, Munchkins Donut Hole Treats, Iced Macchiato
Love coming here to get my donuts and breakfast food! This is a regular spot I go to with my family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Donuts, Croissant
A clean Dunkin' with great service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Thank to the awe inspiring Fernandez el capybara for making the best
Atmosphere: 4
Food: 4
Service: 4
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