Wouldn’t say it was the best meal or even best service, but it was an ok meal and reasonable service. Place looked clean and tidy and was fairly busy, which is usually a good sign. Probably wouldn’t go back if I’m honest.
dylanr1227
If you want a traditional restaurant in the Niagara area this is the one. The beer was cold and the food was good. Really can’t beat somewhere solid
공혜ì¸
Typical family restaurant. Can not recommend for food.
April Guilford
This place really needs a facelift and some new management. You can tell the employees dont care and do whatever they want. Food was mediocre. And as expected for its location it was overpriced. They advertise for free kids meals but that's only if the adult meal is more than 20$.
Debbies Dreamy Dolls
I love Applebees bur this one is double the price due to it's location
Diane C.
If I can give negative stars, I would. The customer service is very bad. There are 7 of us and the hostess refused to seat us on the 8 seater table, and that 8 seater table was empty and was not used the entire time we were there. Moreover, when we asked for a high chair for our baby, they refused to provide it and said they cannot put on a high chair where we were seated. According to the server, they can only put the high chair on the 8 seater table. We didnt see the servers smile at all. Food is ok. Very bad customer service for the staffs. I don't recommend this place.
Jad Hosn
Friendly servers. Bad food, long wait times, and understaffed service. Quality not worth half the price.
Steven LeFort
Family of 4. Welcome and service was fine. The food could not be worse. Total tourist trap. Way too expensive for such terrible food. Ambiance was bright and cafeteria like. Save you time and money Don't do it.
Amanda Broyles
As a past employee, I was quite disappointed and sadden by my experience with my husband and friend. We make it a point to visit different Applebee's when we travel as where we are, there isn't one anymore. We barely had any food on our plate to even treat it as an appetizer let alone a a meal in itself. We know exactly what is expected when visiting this chain and it was far from what we knew and loved! And not to mention the price you are paying because of where it is located. I would never recommend that place to anyone. Applebee's Canada should definitely be looking at the quality of food they are serving there.
Andy Le
The service was terrible, did not get a chance to even refill before I finished my meal. The servers were no where to be seen. As well the phone was ringing for at least 5 minutes before someone answered driving us insane. They don't have traditional ribs instead these “rib-let's†which was not cooked well. I do not recommend this particular apple bee restaurant.
If I could do a negative star review I would. We went in for dinner earlier this evening. Requested a table for 8 but they didn't have anything so we split in four.
Jigs Acain
We came to dine at this place at 9pm on aug 18, 2019. People are waiting to get inside but the staffs are just ignoring the customers. They coming back and forth to the front and they dont even saying anything to the people waiting to be sitted. The tables and the floor are clattered with used glass, utensils and food debris and they dont clean it right away for the next customers. The service is so slow. I wonder if there is a manager on duty all the time. This place is disappointing. Sorry but I will never come back to this location anymore.
Indra S
Great location when visiting the falls. Coffee, tea and desserts valid any time of the day. Great staff.
John N.
Absolutely abysmal. Noone was in the restaurant yet they had a 20 minute wait. After waiting 20 minutes the kitchen was too backed up to get food within a reasonable time. We left!
Jorge González
excelente Applebees en canada buenos precios y excelente comida
Wouldn’t say it was the best meal or even best service, but it was an ok meal and reasonable service. Place looked clean and tidy and was fairly busy, which is usually a good sign. Probably wouldn’t go back if I’m honest.
If you want a traditional restaurant in the Niagara area this is the one. The beer was cold and the food was good. Really can’t beat somewhere solid
Typical family restaurant. Can not recommend for food.
This place really needs a facelift and some new management. You can tell the employees dont care and do whatever they want. Food was mediocre. And as expected for its location it was overpriced. They advertise for free kids meals but that's only if the adult meal is more than 20$.
I love Applebees bur this one is double the price due to it's location
If I can give negative stars, I would. The customer service is very bad. There are 7 of us and the hostess refused to seat us on the 8 seater table, and that 8 seater table was empty and was not used the entire time we were there. Moreover, when we asked for a high chair for our baby, they refused to provide it and said they cannot put on a high chair where we were seated. According to the server, they can only put the high chair on the 8 seater table. We didnt see the servers smile at all. Food is ok. Very bad customer service for the staffs. I don't recommend this place.
Friendly servers. Bad food, long wait times, and understaffed service. Quality not worth half the price.
Family of 4. Welcome and service was fine. The food could not be worse. Total tourist trap. Way too expensive for such terrible food. Ambiance was bright and cafeteria like. Save you time and money Don't do it.
As a past employee, I was quite disappointed and sadden by my experience with my husband and friend. We make it a point to visit different Applebee's when we travel as where we are, there isn't one anymore. We barely had any food on our plate to even treat it as an appetizer let alone a a meal in itself. We know exactly what is expected when visiting this chain and it was far from what we knew and loved! And not to mention the price you are paying because of where it is located. I would never recommend that place to anyone. Applebee's Canada should definitely be looking at the quality of food they are serving there.
The service was terrible, did not get a chance to even refill before I finished my meal. The servers were no where to be seen. As well the phone was ringing for at least 5 minutes before someone answered driving us insane. They don't have traditional ribs instead these “rib-let's†which was not cooked well. I do not recommend this particular apple bee restaurant.
Restaurantji Recommends
If I could do a negative star review I would. We went in for dinner earlier this evening. Requested a table for 8 but they didn't have anything so we split in four.
We came to dine at this place at 9pm on aug 18, 2019. People are waiting to get inside but the staffs are just ignoring the customers. They coming back and forth to the front and they dont even saying anything to the people waiting to be sitted. The tables and the floor are clattered with used glass, utensils and food debris and they dont clean it right away for the next customers. The service is so slow. I wonder if there is a manager on duty all the time. This place is disappointing. Sorry but I will never come back to this location anymore.
Great location when visiting the falls. Coffee, tea and desserts valid any time of the day. Great staff.
Absolutely abysmal. Noone was in the restaurant yet they had a 20 minute wait. After waiting 20 minutes the kitchen was too backed up to get food within a reasonable time. We left!
excelente Applebees en canada buenos precios y excelente comida