Arby's

8562 Niagara Fls Blvd, Niagara Falls
(716) 298-5365

Recent Reviews

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craig

Worst Arby's I have ever visited. Very dirty, staff are all miserable. Constant swearing. One of the staff looks like she is helping herself to the food. Dirty tables. We have been at this location while shopping and it was the same both times and forgot how bad it was. Owner needs to actually spend time on site and clean this mess up.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Beef 'N Cheddar, Curly Fries

Pete Durie

Food was good and got it fast

Atmosphere: 5

Food: 5

Service: 5

Bethany Austin

Just went through the drive thru after finishing up at the gym....and I started my order with "Mac and cheese bites "
They were out of Mac and cheese bites... Since these are my son and he tends to be a picky eater so after reviewing the menu for another 30 seconds I decided to settle on a club wrap. They informed me they were out of the chicken to make the chicken wrap, so I decided to just get him an order or curly fries, they were out of those too!
The gentleman taking the order kept calling me sir, now I do have a deeper voice for a woman, but I'm certainly not confused with being a man.

Regardless, this Arby's literally had nothing in stock on their menu...not even their fries, which is their most popular side item !! I was blown away at the lack of customer service I experienced from this location, they didn't even apologize to me when the 3rd item I attempted to order was out of stock.

Atmosphere: 1

Food: 1

Service: 1

Mark Anthony

Place looks like a homeless shelter.

Atmosphere: 1

Food: 1

Service: 1

James Conti

Great deals

Atmosphere: 5

Food: 5

Service: 5

Christopher Srock

They has the "meat"

Atmosphere: 2

Food: 4

Service: 3

Rebecca Clark

Absolutely horrible service and food the so called manager has THE WORST customer service down to it being a problem even so much as taking an order, passed my food thru the window I asked for extra Arby’s sauce and she said it’s in the bag and slammed the window, I get home DOWN THE STREET food is ice cold which my heat was on full blast, and like I stated I only went down the street, which is crazy because I sat at the window waiting for 5 mins, and no Arby’s sauce I’m confused as to how you can be a manager and be not only so rude it was unbelievable but also this incompetent, if I was you I’d consider an ssi check because your clearly getting the wrong check and if I was your boss I’d be beyond embarrassed to allow you to even mop floors in my establishment

Atmosphere: 1

Food: 1

Service: 1

Steven Castagnetta

There's 5 signs in the windows throughout the site saying the roast beef sandwiches are 2 for 7 but I was told they are no longer on sale. The regular price for a single sandwich is almost as much as the sale price listed for two. It's a scam to get people in line so they order something more expensive anyway and I believe scam run businesses don't deserve any customers.

Atmosphere: 1

Food: 1

Service: 1

Haylee Jordan

every time i go through the drive through the lady is always so rude always has an attitude and never double checks to see if you have anything missing. i went today the lady went to give me my change in an awkward way and dropped half of my change not even apologizing and just walked away from the window. i work fast food i know what’s its like but please learn manners.

Food: 3

Service: 1

BT17Canada

Very friendly staff and good, hot sandwiches. One of the better "fast food" restaurants in the area.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Chicken Sandwich, Curly Fries

dror oved

The food was ok and it was made very quickly (I wish I had a picture of it)
Upon ordering, I found out that I was charged for an extra drink, and the change i got was missing 10$
The manager did make things right, but I'm not sure they would figure it out if I hadn't altered them about it
The place was pretty dirty, with leftovers on the tables and a super sticky floor

I'm not sure if I came on a bad day, but this experience wasn't positive

Atmosphere: 2

Food: 3

Service: 1

Senga Lapointe

Fast service. Great staff. Best vanilla shake ever

Atmosphere: 5

Food: 5

Service: 5

William Renford

Very dirty and staff is not professional.. management staff is poorly staffed... I wouldn't go to the Arby's on PORTAGE ROAD...

Atmosphere: 1

Food: 1

Service: 1

Susan Viola

The sliders are much smaller than they were originally.

Food: 5

Service: 5

Joshua Mcclelland

It's Arby's, this location is hit or miss but usually good

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Beef 'N Cheddar, Curly Fries

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