Charleys Cheesesteaks

This dump is always closed, staff are always ignorant. 12pm, 5pm, 6pm it doesnt matter the time. Always some nonsense excuse.
When you finally get to have a sandwich, you will be extremely disappointed.
Terrible business all around.

Atmosphere: 1

Food: 1

Service: 1

So rude and unhelpful to DoorDashers. Staff was just standing around and the food was getting cold but no one would help me with my order. I won't be accepting orders from this store as a dasher anymore. And I have the best ratings and have been dashing for 10 years. Too bad for them and the customers...

Service: 1

Terrible Good

This used to be my favorite place to go to, unfortunately that is no longer the case anymore. They are rude and the quality has gone way down, not to mention they’re never open when they’re supposed to be. I came this Wednesday to Order 2 large combos, we walked in at 6:28 and got turned away because the guy said “we stop making food at 6:30, we’re only making drinks right now.” When I had two more minutes and the mall closes at 8pm!! I can see stop making food maybe at 7, but 6;30 is absolutely absurd maybe list that on your online website so people do not waste their expensive gas. So we go to get our two large combos today, Friday, get All the way home to open my box to this. WHY on earth would you think this is acceptable to hand out?? Especially when each combo is like $16 each! So we had to go alll the way back again to get it remade, had to leave my poor girlfriends food at home to get cold. I should have made y’all remake both!!! $40 for one burnt nasty sub and one cold one. Oh & also was supposed to have cheese but that was also ironically missing. Not to mention when we came back dude was rude as hell had a whole attitude because he had to remake it. Idk maybe don’t hand out black food & you wouldn’t have a problem bud! This is completely unacceptable & we absolutely will not be back until it’s under control.

MY HUSBAND HAS FOOD POISONING THANKS TO THERE CHEF TODAY

Atmosphere: 2

Food: 2

Service: 2

Buffalo chicken is was great, service was great.

Atmosphere: 4

Food: 5

Service: 5

Manager was disrespectful.

Atmosphere: 1

Food: 1

Service: 1

Closed for 30min mid day never seen this before

Atmosphere: 1

Food: 1

Service: 1

I ordered a chicken sandwich and it was a total disappointment. The chicken was ridiculously thin, like a burnt piece of paper. On top of that, it was overcooked, dry, and unevenly toasted. The cheese was barely there, you could hardly taste it. For the price, I expected at least something decent. I’m not coming back.

Atmosphere: 1

Food: 1

Service: 1

If I could give 0 stars i would. Most disgusting food i ever tasted. I should have known not to try it by the way it looked and how my order was up in 2 min. I ordered a Steak Philly and Chicken Philly. Two bites and my daughter and I were nauseous. Cajun fries were fries they poured Cajun seasoning on top. Bottle water was warm. $30 in the trash.

Food: 1

Good fries but the the rest was cold.

First time order, used Uber eats, order got her and no fries, so mad, then food was not very tasty. Very disappointed. Never again.

Mall close at 8pm but they stop serving food at 714pm apparently

I got a 4 pc boneless wing and a lemonade, it was amazing!

Atmosphere: 5

Food: 5

Service: 5

They have roaches and if they have roaches all of the places in the Mall have roaches that Fashion Outlet Mall Niagara Falls, New

Atmosphere: 1

Food: 1

Service: 1