Dairy Queen Grill & Chill

5500 Ferry St, Niagara Falls
(905) 356-3033

Recent Reviews

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Stephen Meunier

Wish I could write this a zero star total wrong order and they told me to get lost never order from this place can’t be trusted

Jemma Mckee

Been coming to dq for many many many of years for birthday cakes…. this year new owners.. not only rude but completely unprofessional, we presented a coupon which we got on the mail , not only refused it but refused to write on the cake and treated us like complete garbage , the prices have sky rocketed which ok if you want an ice cream cake fine but The choices were slim !! What company doesn’t write on their birthday cakes ??! Dq your banned, all my families services will be else where , sincerely family of 6 , 6 birthday, holidays and all occasions, will never get our business again.. get your shit together ! Boycott forever! Learn customer service , goes along way !!!

Atmosphere: 1

Food: 1

Service: 1

JamesChristopher Frederick

My favorite pastime ice cream

Atmosphere: 4

Food: 5

Service: 4

Sahil Sahil

I went there last night one of their female employee was working there on night shift she was too rude and service was very poor i waited for like 10 minutes to just place order even though there was just one customer in front of me. Soo disappointed

Atmosphere: 1

Food: 2

Service: 1

Aaron Foley

Me and a few people sat and watched a woman come in and steal a cake up her coat and walk out without staff noticing

Mehakpreet Kaur

Arsh served me was great she definately knows what she is doing. I had so many customization at midnight. And she did all of it with a smile on her face

Atmosphere: 5

Food: 5

Service: 5

Jashanpreet Badesha

Shalin was the front counter cashier today , he was great and provided us excellent service

Atmosphere: 5

Food: 5

Service: 5

keekab ahn

The cashier handled cash and then used his bare palm, directly touching the fries while placing them into the to-go bag. This should never happen in food service.

Atmosphere: 4

Food: 2

Service: 1

m c

My kid liked it there

Atmosphere: 3

Food: 3

Service: 3

Mya Amatiello

Food was delicious!! Best DQ I’ve had in awhile! And the staff were so sweet, and have amazing suggestions for foods :) P.s. pumpkin pie blizzard IS definitely better with whipped cream! Thank you cashier!!!

Atmosphere: 5

Food: 5

Service: 5

Kevin Norquay

It was good food at a good price.

Atmosphere: 4

Food: 5

Service: 5

Glen Mercer

Friendly and helpful staff

Atmosphere: 4

Food: 4

Service: 4

T G

Told the guy 4 times in a row can I get the 8 dollar meal deal and he wasn’t able to understand. Needed manager to punch in a cherry Sunday.

Atmosphere: 3

Food: 3

Service: 3

Trish Jackson

We love DQ, but experienced a bit of a language barrier at this location.

Megan Smith

Yummy and clean, milkshake was the perfect consistency

Atmosphere: 5

Food: 5

Service: 5

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