Dunkin'

621 Niagara St, Niagara Falls
(716) 299-0123

Recent Reviews

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Grace Oakley

Come on. Nobody speaks English and that’s not really the issue here I don’t have a problem with those who can’t but in food industry in Drive thru where it’s all ready hard to hear is nuts. All my orders are wrong constantly because they can’t understand me and they just guess it doesn’t matter if u write and show them still don’t get it?? The service is extremely slow and when you do get ur food it’s always stale burnt wrong undercooked whatever in between. I can imagine the language barriers have a lot to do with it. Dunkin needs to hire new employees.

Atmosphere: 1

Food: 1

Service: 1

Maria P

Staffs are so friendly. Im from ontario so i occassionaly only try dunkins when we go to buffalo. Always love the maple bacon. The hashbrown cheese are so salty i couldnt finish. Long line up on a sunday for the location.

Atmosphere: 2

Food: 3

Service: 5

Recommended dishes: Iced Macchiato

Ahmad shakib Sharify

I was waiting for my order like 20 minutes so the server the other people which came before me and told you not regular customer and you are priority, the guy name is

Atmosphere: 1

Food: 1

Service: 1

Christine C

Somehow dunkin has my favourite matcha latte with oat milk….

Atmosphere: 4

Food: 5

Service: 4

munther

Kajal and Poonam are amazing. Thanks guys!

Atmosphere: 5

Food: 5

Service: 5

Ellie B

Staff friendly and helpful, drink was perfect and service was fast.

Atmosphere: 5

Service: 5

Tanvir Hussain

Worst dunkin. Who hires these people as employee?

Atmosphere: 1

Food: 1

Service: 1

Lavanya Tadepalli

Not at all good. I ordered for extra extra hot but I received coldest coffee when asked, they just microwaved the coffee

Carrie j Heck

Had to wait a bit for coffee
Donut holes were kinda hard.

Atmosphere: 3

Food: 5

Service: 4

John Boy716

This is atrached/part of the gas station and you must negotiate your way through a sea of degenerates and the filth of the gas station to get to the counter.

Atmosphere: 1

Food: 3

Service: 3

luz mery vidal arroyave

Excellent meals, snacks, snacks, snacks, liquids. Homes. Among others they have free services: WiFi. Water. Ice. Bathrooms. Parking lot. Security.

Vegetarian options: Variety of salads, juices. Ice cream

Dietary restrictions: I don't have a diet.

Parking: At all points of sale there is a huge parking lot and the signage is excellent.

Kid-friendliness: Free space for entertainment

Wheelchair accessibility: Yeah

Atmosphere: 5

Food: 5

Service: 5

Jamshed Chaudhry

They need to upgrade

Atmosphere: 1

Food: 1

Service: 1

Hayden Tebbs

So good for a gas station Dunkin’

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Chorizo & Egg Dunkin' Wrap

Jessica Pennant

If I can turn back the hands of time! I wish I didn't, Dunkin Donuts in the states is not as good as Tim Hortons ? and one of the worse things about it was the associates hygiene was awful her nose was all disgusting ?

Atmosphere: 1

Food: 2

Service: 1

Violet

First stop after crossing the border before visiting Niagara Falls Park. The staff were friendly, fast and efficient.
We got the Bonfire S’mores Frozen Coffee, a dark roast hot coffee, the sourdough breakfast sandwich and bacon-topped avocado toast. We loved it!
We also bought 2 packages of their 1lb ground coffee.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sourdough Breakfast Sandwich, Bacon-Topped Avocado Toast

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